Dropcam Pro Camera

Dropcam Pro Camera

$199.95

4.0 out of 5 stars

Based on 45 reviews

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Product Information

  • Overview

    Using the Dropcam Pro camera, Dropcam's cloud-based Wi-Fi video monitoring service, and the free app on your iPhone, iPad, or iPod touch, you can keep an eye on your home, baby, pets, and business. Plug your camera in, connect securely to your Wi-Fi network, and start streaming in under a minute. You can also receive activity alerts on your iOS device or Mac so you know when anything significant happens. There's even an optional Cloud Video Recording (CVR) feature that lets you access video from the past week or month.

    With an unmatched 130 degree field of view and 8x zoom, the Dropcam Pro camera delivers a remarkable video experience. Combined with iOS mobile setup capabilities, it helps you stay in touch easily from wherever you are.

  • Highlights

    • New optics and a new image sensor that provide video that's two times sharper than before
    • Dropcam Pro supports an expansive 130-degree field of view
    • Zero in with pinch-to-zoom with up to 8X zoom
    • Use your iOS device or Mac to find a Wi-Fi network and complete setup within 60 seconds
    • New microphone with double the sampling rate and a larger speaker for two-way talk that's louder and clearer
    • Dual-band Wi-Fi support—both 2.4GHz and 5GHz—provides improved wireless connectivity
    • Intelligent Alerts sent to your iOS device in response to motion and sound
    • Optional Cloud Video Recording saves up to 30 days of video; lets you review footage and make clips
  • Did you notice?

    You can set up Dropcam in minutes from your iOS device.
  • Apple Recommends For

    Keep a close watch on your children, home, pets, or business via iPhone, iPad, or iPod touch.
  • What's in the Box?

    • Dropcam Pro HD camera
    • Aluminum stand
    • Wall mounting hardware
    • USB cable (10-foot/3.05 m)
    • USB power adapter
    • Quick start guide
  • Tech Specs

    • Material: Aluminum
    • Height: 4.5 in./11.4 cm
    • Width: 3.15 in./8 cm
    • Weight: 5.5 oz./156 g
    • Length: 3.15 in./8 cm
  • Manufacturer Information

    Part Number

    • Mfr. Part Number: DCAM-002-0AP
    • UPC or EAN No.: 856568003072

    Warranty

    • Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple's Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.
    • Warranty: One-year for parts

Compatibility

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iPhone models

iPad models

  • iPad 2 (2nd generation)

  • iPad (3rd generation)

  • iPad with Retina display

  • iPad mini

iPod models

Ratings & Reviews

Rating Breakdown (4.0 average)
Number of stars Percentage Number of reviews
  • The Good and The Bad...honestly.

    4.0 out of 5 stars

    First, the bad...which is the most important.

    Does it work reliably?
    The answer is NO. As of this date, it doesn't matter who First, the bad...which is the most important.

    Does it work reliably?
    The answer is NO. As of this date, it doesn't matter who else has posted reviews, the DropCam is NOT 100% reliable! I can say this with confidence because of others' experience whom I'm working through the same issues. The DropCam CVR servers/network causes multiple drop-outs. This knocks the camera AND recording offline. These drop-outs can range from 30 seconds to permanent.

    There's no mechanical Pan/Tilt/Zoom; any adjustment is done digitally, and must be within the current frame. Artifact become pretty severe at full zoom which is around 8x by their claim.

    The microphone (for talking through the camera) function is virtually worthless due to extreme network lag of at least 10 seconds. Recording is fine, however, since it's synced with the video.

    This is a SINGLE CAMERA monitoring system; one at a time. So, even if you have multiple cams, and use the iPad, you'll only be watch LIVE on one camera. Plus, at $200 each, I don't know how many people would want to install 4 or 5 of these.

    As for the good...

    The technical support staff seems to be very busy, probably handling all the latency issues, but is very courteous and fairly responsive. They seem to want to address the network issues as hardware, but...we'll see.

    This is a very nice camera with a very good picture, wide angle, and REALLY GOOD IR for night-vision!

    The motion-sensing works very well as does the sound-triggers.

    The software-both iOS and MAC-is decent albeit very basic. The UI is pretty and ormal and takes some getting used to in order to navigate.

    The setup is near perfect; about as simple as you can get.

    Range is "ok"; not quite as strong of a receiver as an iOS or Laptop, but not too bad.

    It's powered by a USB cable, which is kind of good. It means a fatter cable than necessary for just power, but it serves as the setup cable as well...which isn't needed except for setup. You can use their power adapter...or, you could use any other USB source such as a battery-pack, laptop, etc. This is useful for locations that don't have a plug, but limited to battery life. This little camera gets pretty warm, so I'm guessing the current draw is pretty heavy.

    The design is cool, efficient, and the quality looks near perfect.

    • Written by from Glendora

    411 of 458 people found this useful

    Was this useful? The Good and The Bad...honestly.
  • huge disappointment - definitely a very limiting love/hate product

    1.0 out of 5 stars

    This product gets a lot of positive reviews, and within a very narrow set of requirements, it can be great. For me it is the most This product gets a lot of positive reviews, and within a very narrow set of requirements, it can be great. For me it is the most disappointing product I have purchased in a long time.

    First the good.

    1) The image quality is very good in various lighting.

    That's it. No more good.

    1) ALL video gets sent out through the internet before coming back to your house. Besides the creepy factor of not being able to disable this, is creates huge delays, and lowers the video quality you can actually see in the end. I have a very fast low latency internet connection, and yet standing right there in the same room with the dropcam, I timed up to a 10 second delay in the so called "live" image. Yes, even if your viewing device is connected to your same home network as the camera, it still sends the video/audio out to the internet and back again. This is entirely inexcusable IMO. Checking on the support website this is the most requested feature yet dropcam by their replies seems to place little priority on it.

    Thinking of using this as a baby monitor? Better think again.

    2) Even though they use public licensed pieces of software to operate the camera, they connection is completely proprietary. That means you can only use their software to view the camera and their software is quite lacking. Other cameras can be used with a wide variety of 3rd party viewing software.

    Hmm. If you could use the dropcam with any standard software, you could choose any number of video recording options should you want such a service. Something is beginning to smell very rotten here.

    3) Dropcam claims you can view the camera through any web browser on a computer. This is not exactly true. The computer viewing experience requires flash which is an ADD ON to browsers, not part of the browser. Flash is such a poor technology that Apple for years now has refused to install it on their computers. You have to add it yourself. If is full of bugs, security holes, slows down your computer. There is a built in browser standard called HTML 5 that all newer browsers support, but forget about that with dropcam.

    4) Want to share you camera video with relatives? Forget about it. Seems you can either share it publicly with the world, or give away the farm by providing your full access login credentials.

    I can't help but come away with the feeling this camera for dropcam is all about continuing to extract money from customers after the sale. It seems the reason for such a poor experience and software design is to lock you in to their "cloud recording" as your only option should you want to record any of your video stream.

    I am returning mine, frustrated that my valuable time, was wasted. Dropcam leaves a bad taste in mouth as to me it seems they are more interested in locking customers into a shoddy proprietary experience in the hopes of ongoing revenue, rather than providing a decent customer product and experience.

    • Written by from TORONTO

    301 of 350 people found this useful

    Was this useful? huge disappointment - definitely a very limiting love/hate product
  • Dropcam exceeds expectations!

    5.0 out of 5 stars

    Better than advertised/ Exceptional audio detection, two way microphone, exceptional night vision automatically as it gets dark, a Better than advertised/ Exceptional audio detection, two way microphone, exceptional night vision automatically as it gets dark, alerts for motion and/or audio as desired, allows multiple private viewers anywhere in the world with login and password on the internet, make video clips and e-mail, tweet or put them on YouTube, wide view, crystal clear picture, move it around the house as needed, remote storage of video by Dropcam and even if they steal the cameras you still have access to the video. Much more than meets the eye.

    • Written by from Massapequa Park

    164 of 217 people found this useful

    Was this useful? Dropcam exceeds expectations!
  • Great, until...

    1.0 out of 5 stars

    The camera was great until the day I left on vacation... There was a network connectivity outage with the ISP and since it took l The camera was great until the day I left on vacation... There was a network connectivity outage with the ISP and since it took longer than 30 minutes for internet connectivity to be restored, the camera was unable to re-connect itself. Apparently, the camera only tries to re-connect for 30 minutes and quits attempting to connect to the network... Now I'm 960 miles from home and have nothing watching my house. It kills me that I'm paying a premium price and not receiving any service.

    I called customer service and they were not able to remotely reset. Their suggestion is to have someone go to my house and power off the camera, unfortunately, I do not have that luxury.

    Not sure why they don't have the camera continually try to re-connect until connectivity is restored. Until they fix this major bug or start compensating users for the time it's not recording and/or stolen goods during the outage, BUYER BEWARE.

    • Written by from Tacoma

    1 of 1 people found this useful

    Was this useful? Great, until...
  • Great, and then really frustrating - would not recommend buying right now.

    2.0 out of 5 stars

    I've owned two Dropcam Pro cameras since July 2014. The cameras were easy to set up in just a few minutes and worked well. The c I've owned two Dropcam Pro cameras since July 2014. The cameras were easy to set up in just a few minutes and worked well. The cameras themselves are of high quality and work reliably 99% of the time. The only issue I had with the cameras was that the alert algorithm seems to work based upon lightness and darkness. So, when the sun comes out from behind a cloud and lights up a room significantly, it is counted as motion and an alert is created. It was a 4 or 5 star experience at the time. However, as most people, like myself, are likely using these cameras in conjunction with a smart phone app (in my case, an iPhone5&6), the combined experience has become extremely frustrating since about mid-August 2014 (shortly after Dropcam was acquired by Nest). Geolocation in the app is not as good as it used to be. Often I have to open the app for it to figure out that I've returned home or have left home. Often when an alert comes up, I swipe the lock screen alert, then the app opens, freezes, crashes, and then restarts. I'm getting lots of false positives for Loud Noise when there is no loud noise, and not getting notifications for movement when there is very clear and obvious movement on the cameras. Also, the app notifies me that the cameras are off when they are on - as in, I leave the house and it says "cameras are still off", when they are on, and arrive home to see "cameras are still on" when they are off. Lots of weird functionality problems. For this reason, I cannot recommend Dropcam to anyone at this time until these problems are fixed with the app. Check the App Store - you will see lots of other frustrated people complaining about these issues. It's been three months since the problems started and the developers don't seem to be on the ball with fixing the problems.

    • Written by from Toronto

    2 of 2 people found this useful

    Was this useful? Great, and then really frustrating - would not recommend buying right now.
  • Beautiful but crippled

    1.0 out of 5 stars

    Beautiful hardware, great image quality but its functions are completely crippled. To make use of its most important features, you Beautiful hardware, great image quality but its functions are completely crippled. To make use of its most important features, you need to pay a monthly fee, and all data must go through their servers.

    • Written by from Gatineau

    3 of 4 people found this useful

    Was this useful? Beautiful but crippled

Questions & Answers

Answers from the community