Dropcam Pro Camera

Dropcam Pro Camera

$199.95

4.0 out of 5 stars

Based on 41 reviews

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Product Information

  • Overview

    Using the Dropcam Pro camera, Dropcam's cloud-based Wi-Fi video monitoring service, and the free app on your iPhone, iPad, or iPod touch, you can keep an eye on your home, baby, pets, and business. Plug your camera in, connect securely to your Wi-Fi network, and start streaming in under a minute. You can also receive activity alerts on your iOS device or Mac so you know when anything significant happens. There's even an optional Cloud Video Recording (CVR) feature that lets you access video from the past week or month.

    With an unmatched 130 degree field of view and 8x zoom, the Dropcam Pro camera delivers a remarkable video experience. Combined with iOS mobile setup capabilities, it helps you stay in touch easily from wherever you are.

  • Highlights

    • New optics and a new image sensor that provide video that's two times sharper than before
    • Dropcam Pro supports an expansive 130-degree field of view
    • Zero in with pinch-to-zoom with up to 8X zoom
    • Use your iOS device or Mac to find a Wi-Fi network and complete setup within 60 seconds
    • New microphone with double the sampling rate and a larger speaker for two-way talk that's louder and clearer
    • Dual-band Wi-Fi support—both 2.4GHz and 5GHz—provides improved wireless connectivity
    • Intelligent Alerts sent to your iOS device in response to motion and sound
    • Optional Cloud Video Recording saves up to 30 days of video; lets you review footage and make clips
  • Did you notice?

    You can set up Dropcam in minutes from your iOS device.
  • Apple Recommends For

    Keep a close watch on your children, home, pets, or business via iPhone, iPad, or iPod touch.
  • What's in the Box?

    • Dropcam Pro HD camera
    • Aluminum stand
    • Wall mounting hardware
    • USB cable (10-foot/3.05 m)
    • USB power adapter
    • Quick start guide
  • Tech Specs

    • Material: Aluminum
    • Height: 4.5 in./11.4 cm
    • Width: 3.15 in./8 cm
    • Weight: 5.5 oz./156 g
    • Length: 3.15 in./8 cm
  • Manufacturer Information

    Part Number

    • Mfr. Part Number: DCAM-002-0AP
    • UPC or EAN No.: 856568003072

    Warranty

    • Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple's Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.
    • Warranty: One-year for parts

Compatibility

Questions about compatibility?
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iPhone models

iPad models

iPod models

Ratings & Reviews

Rating Breakdown (4.0 average)
Number of stars Percentage Number of reviews
  • The Good and The Bad...honestly.

    4.0 out of 5 stars

    First, the bad...which is the most important.

    Does it work reliably?
    The answer is NO. As of this date, it doesn't matter who First, the bad...which is the most important.

    Does it work reliably?
    The answer is NO. As of this date, it doesn't matter who else has posted reviews, the DropCam is NOT 100% reliable! I can say this with confidence because of others' experience whom I'm working through the same issues. The DropCam CVR servers/network causes multiple drop-outs. This knocks the camera AND recording offline. These drop-outs can range from 30 seconds to permanent.

    There's no mechanical Pan/Tilt/Zoom; any adjustment is done digitally, and must be within the current frame. Artifact become pretty severe at full zoom which is around 8x by their claim.

    The microphone (for talking through the camera) function is virtually worthless due to extreme network lag of at least 10 seconds. Recording is fine, however, since it's synced with the video.

    This is a SINGLE CAMERA monitoring system; one at a time. So, even if you have multiple cams, and use the iPad, you'll only be watch LIVE on one camera. Plus, at $200 each, I don't know how many people would want to install 4 or 5 of these.

    As for the good...

    The technical support staff seems to be very busy, probably handling all the latency issues, but is very courteous and fairly responsive. They seem to want to address the network issues as hardware, but...we'll see.

    This is a very nice camera with a very good picture, wide angle, and REALLY GOOD IR for night-vision!

    The motion-sensing works very well as does the sound-triggers.

    The software-both iOS and MAC-is decent albeit very basic. The UI is pretty and ormal and takes some getting used to in order to navigate.

    The setup is near perfect; about as simple as you can get.

    Range is "ok"; not quite as strong of a receiver as an iOS or Laptop, but not too bad.

    It's powered by a USB cable, which is kind of good. It means a fatter cable than necessary for just power, but it serves as the setup cable as well...which isn't needed except for setup. You can use their power adapter...or, you could use any other USB source such as a battery-pack, laptop, etc. This is useful for locations that don't have a plug, but limited to battery life. This little camera gets pretty warm, so I'm guessing the current draw is pretty heavy.

    The design is cool, efficient, and the quality looks near perfect.

    • Written by from Glendora

    365 of 407 people found this useful

    Was this useful? The Good and The Bad...honestly.
  • huge disappointment - definitely a very limiting love/hate product

    1.0 out of 5 stars

    This product gets a lot of positive reviews, and within a very narrow set of requirements, it can be great. For me it is the most This product gets a lot of positive reviews, and within a very narrow set of requirements, it can be great. For me it is the most disappointing product I have purchased in a long time.

    First the good.

    1) The image quality is very good in various lighting.

    That's it. No more good.

    1) ALL video gets sent out through the internet before coming back to your house. Besides the creepy factor of not being able to disable this, is creates huge delays, and lowers the video quality you can actually see in the end. I have a very fast low latency internet connection, and yet standing right there in the same room with the dropcam, I timed up to a 10 second delay in the so called "live" image. Yes, even if your viewing device is connected to your same home network as the camera, it still sends the video/audio out to the internet and back again. This is entirely inexcusable IMO. Checking on the support website this is the most requested feature yet dropcam by their replies seems to place little priority on it.

    Thinking of using this as a baby monitor? Better think again.

    2) Even though they use public licensed pieces of software to operate the camera, they connection is completely proprietary. That means you can only use their software to view the camera and their software is quite lacking. Other cameras can be used with a wide variety of 3rd party viewing software.

    Hmm. If you could use the dropcam with any standard software, you could choose any number of video recording options should you want such a service. Something is beginning to smell very rotten here.

    3) Dropcam claims you can view the camera through any web browser on a computer. This is not exactly true. The computer viewing experience requires flash which is an ADD ON to browsers, not part of the browser. Flash is such a poor technology that Apple for years now has refused to install it on their computers. You have to add it yourself. If is full of bugs, security holes, slows down your computer. There is a built in browser standard called HTML 5 that all newer browsers support, but forget about that with dropcam.

    4) Want to share you camera video with relatives? Forget about it. Seems you can either share it publicly with the world, or give away the farm by providing your full access login credentials.

    I can't help but come away with the feeling this camera for dropcam is all about continuing to extract money from customers after the sale. It seems the reason for such a poor experience and software design is to lock you in to their "cloud recording" as your only option should you want to record any of your video stream.

    I am returning mine, frustrated that my valuable time, was wasted. Dropcam leaves a bad taste in mouth as to me it seems they are more interested in locking customers into a shoddy proprietary experience in the hopes of ongoing revenue, rather than providing a decent customer product and experience.

    • Written by from TORONTO

    247 of 286 people found this useful

    Was this useful? huge disappointment - definitely a very limiting love/hate product
  • Dropcam exceeds expectations!

    5.0 out of 5 stars

    Better than advertised/ Exceptional audio detection, two way microphone, exceptional night vision automatically as it gets dark, a Better than advertised/ Exceptional audio detection, two way microphone, exceptional night vision automatically as it gets dark, alerts for motion and/or audio as desired, allows multiple private viewers anywhere in the world with login and password on the internet, make video clips and e-mail, tweet or put them on YouTube, wide view, crystal clear picture, move it around the house as needed, remote storage of video by Dropcam and even if they steal the cameras you still have access to the video. Much more than meets the eye.

    • Written by from Massapequa Park

    144 of 189 people found this useful

    Was this useful? Dropcam exceeds expectations!
  • No Range

    1.0 out of 5 stars

    Would not work more than 10 feet from my modem. Returned it and got a new one per Dropcam customer service, same problem. Just wor Would not work more than 10 feet from my modem. Returned it and got a new one per Dropcam customer service, same problem. Just worthless.

    • Written by from Happy Valley
    Was this useful? No Range
  • Great device - awesome customer service

    5.0 out of 5 stars

    Out of the box, set-up was super easy (via iPad for me). Both daytime and especially nighttime resolution was really surprising to Out of the box, set-up was super easy (via iPad for me). Both daytime and especially nighttime resolution was really surprising to me. Very low light/dark room shows up like it's in the middle of a football stadium at game time. I did have a problem (which I think was ultimately related to my ISP (TWC...) throttling back my internet speed). I communicated with DropCam customer support, and they IMMEDIATELY sent me a new camera (even before they received back the old one (which they paid to ship back)). They followed-up with me after I got the new one, helped get the CVR service switched to new camera, etc. The new one is once again working flawlessly - and I can't say there's anything at all I can say negative about the camera, its operation, the CVR service and certainly the awesome customer service they offer.

    • Written by from Danbury

    1 of 2 people found this useful

    Was this useful? Great device - awesome customer service
  • Putting the "Drop" in "Cam"

    1.0 out of 5 stars

    2 cameras @ $200 = $400 + 1 CVR plan @ $150 = $550. Distance from router = 14'. Walls in between = 0. Disconnected from Wifi = eve 2 cameras @ $200 = $400 + 1 CVR plan @ $150 = $550. Distance from router = 14'. Walls in between = 0. Disconnected from Wifi = every day. Wifi speed is 21.42 download and 2.14 upload = no excuse.

    Don't read another review. This product is unreliable junk.

    • Written by from Glendale

    3 of 5 people found this useful

    Was this useful? Putting the "Drop" in "Cam"

Questions & Answers

Answers from the community