Get the most from your Mac
Every Mac comes with complimentary telephone technical support within 90 days of your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computers purchase date. You can call Apples award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we also offer convenient service options around the world.
Order the AppleCare Protection Plan and your computer at the same time to enjoy the convenience of automatic registration.
One stop for technical support
Because Apple designs the computer, the operating system, and many included applications, just one phone call can help resolve most issues with your Mac. Whether you are sitting in the comfort of your home or office or on the go, you can get direct access to Apples experts for questions on a wide range of Mac topics, including:
- Mac troubleshooting
- Using the Mac OS X operating system
- Quick how-to questions about iLife and iWork
- Connecting to printers and AirPort networks
Peace of mind
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world - perfect whether you work at a desk or travel with your Mac.* Service options may include the following:
- Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
- Mail in your Mac using a pre-paid shipping box provided by Apple
Comprehensive coverage
The AppleCare Protection Plan also covers the following when you use them with your Mac:
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort Express Base Station, AirPort Extreme Base Station, and Time Capsule
- MacBook Air SuperDrive (for MacBook Air only)
What's in your order
When your order arrives, you will receive:
- Coverage certificate letter
- Getting started guide
- Terms and conditions
- Diagnostic utility (TechTool Deluxe)
Important Note
The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.
For more information, read frequently asked questions.
*Repair service options for MacBook and MacBook Air may include carry-in and mail-in service; specific availability of each option depends on country in which service requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.