Place your order.

Now there’s a whole new way to shop with Apple — no matter where you are. Make your purchase at the Apple Online Store or from the Apple Store app on your iPhone or iPod touch. Select “pick up” when you check out, then stop by your favorite Apple Retail Store to pick up your order in person.1


Need it today?

When you add an item to your cart, you can check its availability at an Apple Retail Store. If you see "Available today", you can pick up most items within an hour.2 And for most orders, you can even designate a friend or family member to pick it up for you.3

Pick up at any Apple Store.

You’ll receive a pickup notification when your order is ready. Just come into the Apple Retail Store, and we’ll have it waiting for you. You can be in and out right away. Or you can choose Personal Setup, which is included with every new Apple Product.


We’ll get you set up.

With Personal Setup, we'll help you get your Apple product up and running before you leave the store. We’ll show you how to set up your email, transfer contacts, and download apps. We’ll also show you key features and answer all your questions. Then, you can come back to the store to attend workshops created for new owners of all experience levels.


Great for gifting.

Giving a gift? Add personal engraving to any new iPod or iPad free. Choose signature gift wrapping for select products. These items will be shipped directly to the Apple Retail Store of your choice, and you — or your lucky gift recipient — can pick them up at a convenient time.3

Personal Pickup at a Glance

  • Shop at the Apple Online Store or on the Apple Store app for iPhone or iPod touch.
  • Check product availability before you buy.
  • Pick up most in-stock products within an hour at the Apple Retail Store of your choice.2
  • Get Personal Setup for your new Apple product.
  • For most orders, have a friend or family member make your pickup.
  • Add free personal engraving to new iPad and iPod orders.2
  • Choose signature gift wrapping for select products.2
  • If you didn’t get quite what you wanted, you can return them by mail or at any Apple Retail Store.