• 2.0 out of 5 stars

    Problematic

    • Written by from Toronto

    Works well most of the time but will drop the wireless signal and needs a reboot. This has become extremely annoying. I have been forced to take it out of my system. I have tried all suggestions and the problem still persists. I will be taking it to the Apple store for help.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Throwing In The Towel

    • Written by from Maricopa

    Prior to buying this new extreme, I owned 4 Airport Express and 2 Airport Extreme Routers (4th & 5th gen). They worked flawlessly and were easy to configure to match my needs for PC laptops and a bunch of Apple devices. I can count the number of times I had to restart both of my Extremes on the fingers of one hand so when the 6th gen Extreme came out, I could not wait to get my hands on one. AC speed, extended range, dual transmitters and it’s an Apple...what’s not to love?!

    My first hint was the configuration interface. Like a few previous reviews say, it is awful. Yes, it is easy but if I wanted easy, I would have downgraded to a Linksys router with their one touch setup gimmick. I took a chance and tried the Airport Utility (AU) software and it found the new router. I was able to configure the 6th gen with it and I got the compatibility warning but I was able to configure security, port forwarding, MAC filtering and the new router seemed stable.

    It took a few weeks but I began to notice a drop in speed. After a few calls to my ISP, they admitted to a problem in my area and I got into the habit of rebooting the router whenever I would reboot my cable modem. The way my legacy Airport devices took a long time, sometimes hours, to rejoin the network after a router reboot was my second hint.

    Tonight, I got fed up with my slow internet speeds and was setting myself up for tech support’s standard can you connect directly to the modem question. I ran a speed test before the call and my speeds shot up. I put my 6th gen back in the mix and my speeds dropped by 2/3! I rebooted the router and was still slow. I connected through an Ethernet port and my speeds shot up again. I put my 5th gen in place and my speeds are back to normal and so are my other Airport devices.

    I have to face reality; the problem is the 6th gen Extreme and my denial of the signs. I can't say that I experienced my devices dropping off my network that others struggle with...just my internet speeds slowing down to a trickle and the legacy Airport devices not reconnecting in a timely manner. I was sure that I’d never go to another router brand but if I want to take advantage of AC speeds, the new Extreme is not the right choice for me.

    20 of 24 people found this useful

  • 2.0 out of 5 stars

    Needs the audio out!

    • Written by from Wilmington

    Why no audio out? I bought the Express because it had it. I wanted the range of the Extreme but I love the Airport feature for the direct connection to my stereo receiver. I will up grade when they add this feature.

    4 of 12 people found this useful

  • 2.0 out of 5 stars

    Disappointed in range

    • Written by from Orlando

    I replaced an Apple Airport Extreme 802.11n router with the current 802.11ac router and have discovered the range of the ac router to be less than the n router. And I'm not talking long distances here or through dense barriers--maybe 25 feet and through drywall. The speed is somewhat better when at close range (like a foot or two) but that is hardly worth it after giving up range since I normally used a wired connection at close range.

    6 of 13 people found this useful

  • 2.0 out of 5 stars

    Sufficient but to simple.

    • Written by from Milwaukie

    Easy to set up and get going but for a router at this price point it is woefully lacking in administrative features. I don't see how it benefits Apple to hide or remove extremely basic options like MAC authentication and parental controls that I have with my freebie rented router from my ISP. Good coverage and if all you want to do is plug something in and go this is adequate. If you want to anything else at all this will not meet your needs.

    6 of 15 people found this useful

  • 2.0 out of 5 stars

    Expensive but not worth

    • Written by from Springfield

    I was in need for multiple long range routers for my 60 units hotel. Sales person at the local store told me that this router is the longest range and one of the would cover the entire store (open space of course), so I though that if I buy three of those, it would at least work in all the 60 units(next to each other, only obstacle is NON sound proof guest room walls). Well it did not, three router did not even cover half the hotel when I put them in drop down ceiling. I returned all three after few days.

    6 of 17 people found this useful

  • 2.0 out of 5 stars

    Not reliable

    • Written by from SAN FRANCISCO

    I have to restart it every week or so. After a few days of use, the bandwidth trickles down to about 1.5 Mbps. It's worse if I turn on the 5GHz band. After I restart it, it seems to recover for a while. Annoying. Shoddy work, Apple.

    10 of 17 people found this useful

  • 2.0 out of 5 stars

    Too many bugs

    • Written by from Sunnyvale

    Looks like Apple start having the problem with quality control. All latest products are super buggy. This router is not an exclusion. The most annoying part is you need to restart it every day if you want to have the maximum speed (Driver restart). This problem is present in many cheap routers.

    How to do the diagnostic fast:

    1. You need to have an Iphone.
    2. Download cloudcheck and speedtest from app store.
    3. Check the wifi speed with cloudcheck. Iphone 4 should show 30-40 mbps (2.4G) and Iphone 5 should show around 40 Mbps (2.4G) and 90 Mbps (5G).
    4. Check the broadband speed with speedcheck. The speed should be around the speed you pay for or maximum speed of your wifi.

    In my case the wifi speed is usually good, but the broadband speed shows 4 Mbps instead of 50 Mbps . This is the time when I need to restart the router. After the restart the speed is back to 50 Mbps.

    Apple please, please, please, please, please fix it.

    20 of 29 people found this useful

  • 2.0 out of 5 stars

    Good at what it does...

    • Written by from Buffalo

    But what it does is not worth doing...

    Two stars for ac wifi and gigabit ethernet but,

    No USB 3.0
    No Thunderbolt

    C'mon Man!

    12 of 25 people found this useful

  • 2.0 out of 5 stars

    Pretty but that's about it.

    • Written by from Cobourg

    I bought this router because it was "server grade" and "the best I could get". Fast setup which is really the only positive. Other than that slow speeds compared to my 3 year old Cisco router which beat it in every speed comparison. So back to the shop it went. I'll buy something more suitable for all wireless products not one that just favours apple products. Oh and if you have a ps3 or xbox. Look elsewhere not very compatible.

    11 of 22 people found this useful

  • 2.0 out of 5 stars

    NOT IMPRESSED

    • Written by from STONE MOUNTAIN

    My new Airport Extreme does not have as good of a range as my old Airport Extreme did. In my kitchen i used to have 4 bars now I get 1 or 2 bars. It works great wired but so did the old one. I'm trying out a higher, less hidden location, but it doesn't help. I upgraded (ha) thinking with my lust for new and shiny things. feeling burned

    18 of 27 people found this useful

  • 2.0 out of 5 stars

    Great technology, badly implemented

    • Written by from Glendale

    Had issues with my old Airport network setup (~2010ish), upgraded everything (!) (internet service, attached storage and of course this new Airport Extreme, from my local Apple store) Some smaller issues as discussed in most reviews, incl. the new Airport Utility, but most importantly:

    Initially, not too shabby, even saw some speed improvements using my older MacBook(s) when it works. However, the same old issues returned almost immediately: unstable filesharing resulting in frequent hangs, to the point of not restarting remotely, having to literally pull the plug since there's still no on/off switch. If the old Airport is anything to go by, after a couple of months it will be so worn down that it will get easier...

    This is aggravated by the Finder, which despite a supposed multi-thread rewrite completely hangs as well if even only one drive hangs (like the above, even after disconnecting) . Sometimes to the point where it can't be relaunched and then blocks the Mac from restarting too, requiring a hard shutdown just like the Airport Extreme itself.

    The Guest Network feature is still borderline pointless: it is tied to the same Access Control than the main network, leaving you with 2 choices:
    - Having to add every . single . guest to the list even if they just want to pop on the internet for a few minutes, going through the hassle of having them find their MAC address etc., which defeats the purpose of a G-U-E-S-T network
    - Or turning off Access Control completely, making the main network substantially less secure, defeating the purpose of that feature...

    The technology is nice, but badly implemented; if it won't affect you, great. But if you have a usage case similar to mine, and you will run into these issues several times a day, it becomes tiresome quickly. Hopefully this will help you to avoid it.

    15 of 20 people found this useful

  • 2.0 out of 5 stars

    Does not do most things

    • Written by from NORTHBROOK

    I have a Brother printer that's not wireless. I can print through Airport Extreme. But I can no longer scan because it does not talk back to my computer. ok, then I manually connect the USB back to my computer to scan, but then other printers do not print through Airport Extreme. If I connect my USB from my computer back to Airport Extreme, My computer does not print. I tried using a splitter, that does not help. I have to restart the router and wait!

    This is not all. Dell computer loses WiFi connection completely as soon as it goes to sleep. So that the connection has to be deactivated and then reconnected each time you want to use internet.

    Not what I expected to do when I got this. Linksys for $60 does a better job.

    14 of 21 people found this useful

  • 2.0 out of 5 stars

    Not impressed

    • Written by from Pinckneyville

    Better that previous in some ways but slow USB no firewire. Missing features of previous version. Fix the oversights and it would be good. You would expect more form the larger size.

    31 of 51 people found this useful

  • 2.0 out of 5 stars

    Not worth the price

    • Written by from Bright's Grove

    Purchased to replace a D link 615 that has worked fine for 5+ years (still works fine!). Needed better range to get reliable signal in the back yard and far corners of my house. Thought this would do the trick - wrong. Actually have worse signal in some areas. Where I do get good signal strength, my Internet speeds and file transfers are blazing, however, a $40 router provided better range..

    19 of 39 people found this useful

  • 2.0 out of 5 stars

    Wireless Range Not So Great!

    • Written by from Manville

    I bought this router hoping that the 6 internal antennas would provide unparalleled coverage in my home. To my disappointment, the router performs quite worse than competing 802.11AC routers, such as the highly recommended Asus RT-AC66R.

    In addition to the less than favorable performance in aerial coverage, the design of this router is awkward and sticks out like a sore thumb when placed anywhere in view.

    27 of 54 people found this useful