• 1.0 out of 5 stars

    Piece of Junk

    • Written by from Knoxville

    If i could rate this one star, I would. I bought a Superdrive for my new Macbook w/ retina, brought it home, and it refused to work. The drive would accept disks, spin for a minute, and then eject the disk.

    I followed all Apple guidelines for the product and read all of their support information; nothing helped. I will be returning this piece of junk tomorrow.

    I am a die-hard Apple fan and have always associated Apple with higher quality and durability. I payed 80 dollars for a drive that should have cost 40 because I believed in its quality. This drive does not live up to Apple's standards (the standards I thought they had) and they should not be selling it.

    138 of 241 people found this useful

  • 1.0 out of 5 stars

    WORST APPLE PRODUCT......HANDS DOWN!!!

    • Written by from Goodyear

    I heard some bad things about this drive from friends, and reviews..., but didn't believe that Apple would actually have a product for years and still have an ongoing problem. So I went ahead and bought it to use it with my MACBOOK PRO RETINA.
    My main purpose of drive was to rip my wedding video and preserve it into Time Machine Backup. i went ahead and put in the first DVD, ripped fine... but as soon as i hit eject, it made quick eject sound, like its coming out, but instead of coming out, it parked itself right into it and started playing again.
    i spent about 2 hours tried everything possible online to get it out.
    i was devastated since the DVD was the Master and only copy of my wedding. eventually after 2-3 hours of hitting my head on it, DvD finally came out. i had to shake the drive and hold it upside down, and eject simaltaniously
    VERY BAD EXPERIENCE.
    RETURN IT RIGHT AWAY...
    GOING WITH DIFFERENT SIMILAR BETTER PRODUCT.

    153 of 189 people found this useful

  • 1.0 out of 5 stars

    The Worst external DVD drive I've ever seen. By far.

    • Written by from Berwyn

    Save yourself some grief. Buy a decent drive from any other manufacturer for $10 less, it'll be a better drive.

    12 times in a row, I've been trying to eject a movie DVD from my new Superdrive connected to my Macbook Retina. Each time, the DVD doesn't quite make it past the mouth of the drive, stops, goes back in and starts autoplay. There is no eject button on the Macbook Retina keyboard.

    I've tried Ctrl-E, the Eject button on the DVD Player window, Disk Utility eject, and Terminal command "drutil eject". All repeatedly. This would not be a problem if, like most DVD drives, it had a small hole you could poke a paper clip into to physically eject the disc. The Superdrive is featureless except for it's slot. It doesn't even have an eject button. I'm taking it to the Apple store when I get a chance, and glad that I live near one.

    If I hadn't had this problem it'd still be the worst external drive I've ever seen or used. It ONLY works with Macbook Retinas and Macbook Airs. If a DVD drive fails on another computer you can't use this one in the emergency. Doesn't even power up if it's plugged into anything else. The cord is ridiculously short, just few inches. It's a drive made for lab testing, not real human use. An embarrassing design failure made by corporate drones who forgot to look at real users.

    334 of 436 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with older mac mini

    • Written by from Harlingen

    Sales person said it would work with a mac mini running snow leopard. Connected it to my mini, and no response. Will not read any type of disk. Will not accept a disk.

    80 of 110 people found this useful