• 1.0 out of 5 stars

    Bought along with Macbook retina

    • Written by from San Francisco

    do not buy this product.
    it doesn't reliably reject discs,
    no strategy consistently works to solve it.
    sometimes it rejects the disc upon shutdown, but usually not
    you can't tell whether there's a disc in there or not
    sometimes a disc will show up by disc name as if it were a drive
    sometimes the superdrive will show up as a device, even if there's a disc
    either way it shows up, if it does at all, sometime the disc can't be ejected
    it doesn't work with a hub
    the cord is too short
    it drains the battery very fast, even if its not being used
    Technical term for this device is TPoS. Do not buy.

    148 of 165 people found this useful

  • 1.0 out of 5 stars

    DOES NOT WORK!!!!

    • Written by from Tulsa

    I just bought a 15" macbook pro retina display along with the USB superdrive.
    When I tried to play a DVD movie, the app quit by itself.
    I've tried using Apple DVD Player, VLC, and MPlayerX. Same results for all 3 apps.
    PLEASE HELP!!!!!

    128 of 141 people found this useful

  • 1.0 out of 5 stars

    Won't work with Mountain Lion and DVD Player 5.6

    • Written by from Brampton

    Bought this with my new MacBook Air. Will not play any DVD, commercial or homemade. DVD Player crashes every time. Hoping Apple solves this with a software update. Forums are full of people with same problem. Not ready fro prime time.

    207 of 224 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from Atlanta

    This is an awful product I have purchased my second apple super drive within 2 yrs , the CD get jammed quite frequently.
    Overall this is a poorly designed product which is disappointed from apple.

    81 of 87 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Fort wayne

    Every DVD I try to play says that it not supported. Bought this with the MacBook Pro Retina and extremely disappointed. Waist of money.

    103 of 124 people found this useful

  • 1.0 out of 5 stars

    usb superdrive with macbook pro with retina display

    • Written by from Round Rock

    I tried to install a cd into my new usb superdrive and nothing comes up on my screen. I cannot eject my CD from my files option or command E. I cannot move a cd icon to my trash icon because no icon appeared in the first place. Theres no way to get my cd out and the drive doesnt even work.

    107 of 123 people found this useful

  • 1.0 out of 5 stars

    Superdrive don't play CD's on Mac Book Pro Retina

    • Written by from Buenos Aires

    Superdrive don't play CD's on Mac Book Pro Retina. iTunes crashes after playing only the first track. I tested it with many albums. Every time the first track ends, iTunes crashes. I'm very disappointed with my whole purchase: Mack Book Pro Retina + USB Superdrive.

    211 of 251 people found this useful

  • 1.0 out of 5 stars

    Lame, doesn't work in a hub

    • Written by from Brookfield

    I have my monitor in one usb slot on my MBP retina...the other one is for my hub. i have to unplug my hub which i use for backup drives just to use this bloody thing.

    84 of 106 people found this useful

  • 1.0 out of 5 stars

    Super Drive Super Bad!

    • Written by from Bethesda

    This super drive looks great but does not work well.
    I have tried to use it to install two different programs for the Macbook Pro Retina (Parallels Desktop 7 and Microsoft Office). In both cases, the drive refused to install the programs. And once the disk was in, it did not eject right away (there is no eject button, and using the Finder eject option does not work reliably). The only thing that works is to shut down the laptop and try again various software options for ejecting the disk. And if you insert a disk that is not correctly formatted, good luck!
    Overall, this is a poorly designed product, which is surprising coming from Apple.

    125 of 173 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    • Written by from Knoxville

    If i could rate this one star, I would. I bought a Superdrive for my new Macbook w/ retina, brought it home, and it refused to work. The drive would accept disks, spin for a minute, and then eject the disk.

    I followed all Apple guidelines for the product and read all of their support information; nothing helped. I will be returning this piece of junk tomorrow.

    I am a die-hard Apple fan and have always associated Apple with higher quality and durability. I payed 80 dollars for a drive that should have cost 40 because I believed in its quality. This drive does not live up to Apple's standards (the standards I thought they had) and they should not be selling it.

    139 of 242 people found this useful

  • 1.0 out of 5 stars

    WORST APPLE PRODUCT......HANDS DOWN!!!

    • Written by from Goodyear

    I heard some bad things about this drive from friends, and reviews..., but didn't believe that Apple would actually have a product for years and still have an ongoing problem. So I went ahead and bought it to use it with my MACBOOK PRO RETINA.
    My main purpose of drive was to rip my wedding video and preserve it into Time Machine Backup. i went ahead and put in the first DVD, ripped fine... but as soon as i hit eject, it made quick eject sound, like its coming out, but instead of coming out, it parked itself right into it and started playing again.
    i spent about 2 hours tried everything possible online to get it out.
    i was devastated since the DVD was the Master and only copy of my wedding. eventually after 2-3 hours of hitting my head on it, DvD finally came out. i had to shake the drive and hold it upside down, and eject simaltaniously
    VERY BAD EXPERIENCE.
    RETURN IT RIGHT AWAY...
    GOING WITH DIFFERENT SIMILAR BETTER PRODUCT.

    155 of 192 people found this useful

  • 1.0 out of 5 stars

    The Worst external DVD drive I've ever seen. By far.

    • Written by from Berwyn

    Save yourself some grief. Buy a decent drive from any other manufacturer for $10 less, it'll be a better drive.

    12 times in a row, I've been trying to eject a movie DVD from my new Superdrive connected to my Macbook Retina. Each time, the DVD doesn't quite make it past the mouth of the drive, stops, goes back in and starts autoplay. There is no eject button on the Macbook Retina keyboard.

    I've tried Ctrl-E, the Eject button on the DVD Player window, Disk Utility eject, and Terminal command "drutil eject". All repeatedly. This would not be a problem if, like most DVD drives, it had a small hole you could poke a paper clip into to physically eject the disc. The Superdrive is featureless except for it's slot. It doesn't even have an eject button. I'm taking it to the Apple store when I get a chance, and glad that I live near one.

    If I hadn't had this problem it'd still be the worst external drive I've ever seen or used. It ONLY works with Macbook Retinas and Macbook Airs. If a DVD drive fails on another computer you can't use this one in the emergency. Doesn't even power up if it's plugged into anything else. The cord is ridiculously short, just few inches. It's a drive made for lab testing, not real human use. An embarrassing design failure made by corporate drones who forgot to look at real users.

    354 of 464 people found this useful

  • 1.0 out of 5 stars

    Doesn't work with older mac mini

    • Written by from Harlingen

    Sales person said it would work with a mac mini running snow leopard. Connected it to my mini, and no response. Will not read any type of disk. Will not accept a disk.

    81 of 111 people found this useful