Great headphones...until they broke two months later
Written by Yasmin C from Brooklyn
12 of 15 people found this useful
I really liked these headphones when I first got them. The sound was a huge improvement to the headphones provided with the iPhone. About 3 months after purchase, the sound on one earbud blew out. The next day the earbuds stopped working completely. I called the manufacturer about the warranty. They would not replace the exact item I purchased as it is a limited edition item. Begrudgingly I accepted the white version.
Overall, I am highly dissatisfied with these headphones. While dealing with customer service went very smoothly it does not make up for the poor quality of these headphones. These headphones have multiple reviews online which show many other people were duped when buying these headphones. I took a great risk in buying these headphones and I completely regret it. I'll never purchase another beats product again and I will advise everyone I know to do the same.