• 1.0 out of 5 stars

    Poor Connection

    • Written by from Boston

    The only reason to buy this overpriced scale is for it's purported interactive features with smartphones. But this feature only works the first time you connect your device to it. Once you leave it's range of detection, which only take a few feet away, it will forever be unable to detect your device again and become reduced to a fancy looking digital scale that only calculates weight, nothing more.

  • 1.0 out of 5 stars

    Expensive Rubbish

    • Written by from campbell

    The main reason to purchase this scale is to use the interactive feature with the scale . But this feature works the first time you set it up then the scale no longer connects to your devices the moment you leave the area . Ive tested on two Iphone 6's and Iphone 5 , two samunsg tablets , and android phone and a Lenovo tablet and the result is the same I consider my self to be pretty tech savvy , Ive built my own data center, off grid data center, software controlled house but Ive never seen a product so frustrating . After spending hours tinkering with this device im ready to toss it on the garbage heap its only useful as readout scale if the phone/Tablet connectivity does now work .
    The Bluetooth connectivity works and locates the scale and this then starts the Withing application ; However the application itself is unable to find the scale and the app/scale connectivity is rendered useable.
    The other alternative is to use WIFI. The setup process works and does say the scale is connected to the, but when you use the scale the results appear on the scale hours later - if at all. Most times no results are sent to the application which basically renders this scale and an expensive weigh scale. I could have picked one up for twenty bucks and been happier.
    My recommendation is stay away from this device until Withing's decide to address the Bluetooth /WiFi connectivity issues

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Never auto connects.

    • Written by from Pittsburgh

    Experience has been same as reviewers above. The scale never auto-connects via bluetooth. Each time if I want to sync a measurement with my iPhone, the scale must be turned over and the re-connect procedures started. Makes it useless as a "wireless" scale. I returned this device.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Useless Device

    • Written by from Worcester

    This scale will weigh you, but the connection to the app is broken each time you walk out of the room and requires a repairing as if it were new each time. Essentially this means every day you must turn the scale over, hold down the pairing button, go to the app and re establish the connection. It would be far easier to just manually log in the data to an app. Expensive manual scale is really all it is. The "weather " shows rain on the scale screen if it is raining or snowing. Looking out the window takes less time. The heart rate takes forever and fails 50% of the time. It is really a terrible product and I am surprised that Apple would sell it in their stores.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Pairing issues

    • Written by from Dollard-des-Ormeaux

    I've owned this scale for a little over a year. I've had consistent issues with pairing the device to Bluetooth but always eventually figured it out after numerous attempts. However, with my latest issue I was unable to find a blue tooth connection with any of my 4 apple devices. tech support is a joke, no phone, only emails, they proposed a factory reset which didn't solve the issue. Buyer beware!

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Withings Smart Scale

    • Written by from Long Beach

    Decided to take the scale back based on one simple criteria: the scale requires an account with Withings, the scale's parent company. I expected the scale to pair with my device and communicate directly with Apple's iOS8 Health Kit app right out of the box. Instead, I'm required to download a 3rd party app. Installing the app solely to configure scale would be perfectly acceptable but this company [Withings] thinks it's acceptable to force their customers to sign up with their services just to use their device. Bottom line; I'll just get a stand alone scale and enter the data manually. I don't need a company like Withings potentially harvesting my data, a disgusting business practice. Quite frankly, I'm surprised Apple endorses this product.

    17 of 24 people found this useful

  • 1.0 out of 5 stars

    Dreadful product... Doesn't work

    • Written by from monmouth

    This costs a lot of money. It doesn't work. The weight readings vary by up to 5kg every time I step on (even if that's a couple of minutes after the last time). Half the time, the fat monitor function fails to work at all. It's supposed to recognise me, but hardly ever does. How hard is it to test a product before putting onto the market, to make sure it actually works?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Poor performing product

    • Written by from Los Angeles

    This scale is supposed to seaminglessly integrate into iOS, however it performs very poorly with respect to wireless integration. The Bluetooth connection constantly dies and needs to be frequently restarted in order to communicate with my iPhone and transmit data. We have come to expect superior performance from products sold in Apple stores, and this scale falls far, far short. After struggling with the scale for two weeks, we decided to return it.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Inaccurate scale with terrible connectivity.

    • Written by from Seattle

    I'm considering throwing this out with the trash. Not only does the Bluetooth connection fail after uploading data requiring reconnection when you need to upload a new reading, but the scale is wholly inaccurate.

    I can live with bad connectivity but not an inaccurate weighing scale.

    Last night I went to bed weighing 202.1, this morning I weighed 202.7. Either I was eating sandwiches in my sleep or this product is broken.

    Total waste of money.

    10 of 17 people found this useful

  • 1.0 out of 5 stars

    Complete waste of money.

    • Written by from Essen

    The setup took me almost two days to succeed, the bluetooth connection gets lost some time and the scale puts itself into setup mode all the time. Ah, and not to forget: The sync between the app and the scale constantly fails (tried it with 3 different iOS devices and 1 Android device, by the way).
    Withings shows how to make a miserable product from a great idea.
    Not worth the money (or even ANY money). :(

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Avoid This Product At All Costs

    • Written by from Isle of Palms

    This is a bad product, and Apple should stop carrying it. I have purchased three, the most recent being a purchase I made when I saw that Apple stores were stocking the scale, which I took to be a sign that the prior problems have been solved. Be aware. They haven't. The app is very buggy, the scale keeps falling off Bluetooth, and all in all, the scale is a very poor product. Someone should be able to make a good scale that integrates with the iPhone. Plainly Withings can't or wont.

    13 of 17 people found this useful

  • 1.0 out of 5 stars

    Worst purchase of all time! ------------ STAY AWAY FROM WITHINGS!!

    • Written by from Hong Kong

    From time to time, the withings scales will stop upload data for no reason.

    The withings scales keep losing its setting, you'll be forced to re-do the setup regularly.

    The weight measurement contain a 4~5 lbs error, depend on how far apart your feet were on the scale.

    The heart rate measurement simply not accurate.

    The withings app is worst app I ever used.

    If you're looking for a smart scales, STAY AWAY FROM WITHINGS!!!

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    totally worthless

    • Written by from San Francisco

    No matter what I do and after researching for hours, I can't get the bluetooth connection to stick. I have to re-set it every time I weigh myself, completely defeating the purpose of purchasing the scale. Waste of $$ in every way.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    TOTALLY USLESS PRODUCT DO NOT BUY

    • Written by from BODMIN

    Well because of medical reasons I need something like this as I am under weight and the hospital need accurate daily recordings of weight and diet. I am now on my 5th one yes thats right my 5th one. I have just email my Apple rep and basically told him enough is enough. Yes the Bluetooth and Wireless connectivity has failed yet again rendering the scales totally useless. I have expressed my feelings to Apple and don't understand with all these negative comments why they don't take these and other Withings products off the shelves as they are no where near worth the money because the build quality of the electronics are totally useless. A note to all unhappy customers which I have found out is go and blast on Withings Facebook page they don't like it one bit trust me I think they even tried to block me cause I keep blasting there build quality and useless products. I am doing well 5 scales and 4 Pulses so far within 12 months.

    Its only got 1 star because you can't post 0 stars so take this review as 0 star review

    Annoyed customer Martin

    12 of 17 people found this useful

  • 1.0 out of 5 stars

    Lost connectivity

    • Written by from Dartford

    Had these scales for a week. The scales have lost connectivity twice in that timeframe and its not syncing with the app. Its a great concept, but seems poorly implemented. I'm going to return them to Apple as I just can't be bothered logging support calls and wasting time. It really should work straight out of the box as advertised.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    App is disaster

    • Written by from Houten

    Withings system completely useless because of crashing and freezing app. Did several re-installs, they only help for a few seconds. Big diasppointment.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    no iPad app?? really??

    • Written by from Beaver Falls

    weak. really unbelievable that there is no ipad app. super disappointed.

    8 of 15 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from La Crosse

    Wow! I have two of these Scales and what pieces of junk they are. Both are less than 2 months old and quit working. They will no longer connect to my network or via bluetooth to my iPhone, iPads.

    To make it worse I cannot even contact the company because they seem not to exist after they collect your money. Huge disappointment!! If anyone has a phone number for them or an address I would appreciate knowing what they are. Even Apple does not know how to contact them.

    Stay away

    17 of 24 people found this useful

  • 1.0 out of 5 stars

    Good concept - horrible product

    • Written by from Seattle

    All I wanted was to have a scale that would send my weight to an app, so that I could track my weight over time. This product is not providing this basic function. The scale will not sync with the app and the bluetooth connectivity won't seem to stick. I am quite surprised that Apple would let such an unreliable product grace its shelves.

    11 of 14 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    • Written by from Shelby Township

    Don't waste your money. This is just a weighing scale which sends yours measurements on a IPhone. Other than that it's does not measure your fat mass or your pulse accurately. It has a error of over 30%. Waste of money

    12 of 14 people found this useful