• 4.0 out of 5 stars

    Great except....

    • Written by from Clive

    This is great case. It does not make the phone much larger and is a better design than the mophie for 4S. You can also still use the apple headphones without using the included extension which is a plus as I don't want to lose another piece functional hardware.
    My only complaint is that if this is an Apple approved device why didn't they put the lightning charging port on it. I really don't want to carry an additional charger.
    I would recommend and would buy again.

    328 of 399 people found this useful

  • 5.0 out of 5 stars

    Helium light!!!

    • Written by from Hollis

    Mophie charger case came right out of the box fully charged. Extremely light. Lighter than the 4s version. A little long but it wasnt an issue. Got used to it right away. Overall, it keeps battery level high, keeps my iphone charged and juiced up, protects it with a smooth touch case, and its a great way to stay in shape!!!

    249 of 312 people found this useful

  • 4.0 out of 5 stars

    A little long

    • Written by from blaine

    I have owned all the iPhones. I mostly kept them "naked". I always purchased a case for each of my iPhones for when riding my Harley. For my iPhone 5 I decided to keep it in a case and decided to get the Mophie. So far I like it. Initially I was worried it was going to be too big and too long. Because at work I wear a uniform with shirt pockets with a flap. It fits perfectly. The Mophie and the iPhone charges fine when connected to power and it is a bit slow to recharge the iPhone when you turn the Mophie on. The case feels soft and sleek in your hand and the length took some time (a day or two) to get used to but I really like it. I believe I will keep the iPhone 5 covered in the Mophie Juice Helium for the life of the phone or the case.

    234 of 299 people found this useful

  • 1.0 out of 5 stars

    Mophie has lost its' Mojo

    • Written by from Cumming

    Sleek and cool design, but does not work well in the real world. Phone will not seat properly on the charger and you constantly have to wiggle the base of the mophie to keep the charge going on the phone. This seems to be a common complaint from other folks who own the Mophie charger as well. For example, if you turn the charger on and put it in your pocket the phone and charger constantly cycle between on and off because of the poor design. I have owned a mophie for every generation of iphone and they worked great, but this one misses the mark. I have already returned it the store. Guess I will have to wait for the next generation.

    67 of 81 people found this useful

  • 1.0 out of 5 stars

    Great idea, poor execution!

    • Written by from New York

    I bought this because I thought it was a great idea since the weather will be getting nice soon and I'll be out more. The first case I bought fell apart in about a week and a half. The bottom piece got stuck to my phone and the inside was exposed and the button fell off. I went to apple and exchanged for a new one. After 2 days this case is a total FAIL!. My phone was at 20% and the case was fully charged, my phone made it to 46% then the case died. R.I.P mophie case. I'm headed back to the apple store in the am and getting my money back.

    42 of 47 people found this useful

  • 2.0 out of 5 stars


    • Written by from Toronto

    The concept of this thing is cool. The size and weight aren't a prob. But the connector that connects to the USB at the bottom of the phone seems to have a mind of its own. Every single time I turn on the iPhone5 I have to jiggle the bottom piece until it "connects". For something made for an iPhone 5 it does not seem to be a good fit. Really regretting this purchase.

    46 of 60 people found this useful

  • 1.0 out of 5 stars

    They should have developed this product a bit more.

    • Written by from Burlingame

    The casing aint on the front of the case is one week old and already chipping of--my brother has the exact same issue on his mophie 5 juice pack, so this is definitely a low grade product. The juice pack 4 NEVER did this...

    The recess for the earphone jack is really deep and most headpieces wont be compatible with this Mophie juice pack. It would also be nice if they made the wire a lightning wire, instead of having to carry around two separate wires.

    35 of 44 people found this useful

  • 5.0 out of 5 stars

    Awesome! A must have!!!!

    • Written by from Sacramento

    I love this case. If your like me and use your phone all the time, then you need this case is gives you an extra battery I go through both in one day but my phone actually makes it through the day I never worry about it dying on me. It recharges at the flip of a switch. :)

    31 of 36 people found this useful

  • 3.0 out of 5 stars

    Doesn't work with USB car connection

    • Written by from FAIR LAWN

    I have an iPhone 5 and it works fine with the lightning to USB cable connected to my car, a Nissan Pathfinder 2011. The sound plays trough the radio and the system recognize the iPhone as an iPad device with navigation car control and so on. Life was perfect.

    When I bought a Helium battery case from mophie I got a problem. the iPhone with the case connected to the USB connector of the car doesn't work as it used too. No audio is coming through the USB system. Neither the device is recognized as an iPod device as it usually happens when i connect the iPhone without the case.

    The case plugs into the iPhone with the standard lightning connector, but the USB output is converted to a mini USB plug. Obviously something is missing in translation.

    To solve this problem I need to connect the iPhone through the Aux input using the headphone connector plus another cable to charge the iPhone while I'm driving. Messy and not elegant solution.

    The audio headphone connector is a problem too, the hole is too narrow and deep. Bad design solution. And the adapter is a bad patch solution waiting to be lost at any time.

    Battery performance is according to what the manufacturer promises, 80% of charge.

    34 of 44 people found this useful

  • 4.0 out of 5 stars

    Great Product !!!

    • Written by from MIAMI BEACH

    I love the Mophie the only default to this product is that the iPhone does not fit in comfortably in my pocket.

    Other than that, it is great for traveling and recharging when need to.

    Buy it !

    23 of 25 people found this useful

  • 2.0 out of 5 stars

    Does not support syncing via USB cable

    • Written by from Santa Fe

    When you connect your phone/Juice Pack to your computer, the only function supported is charging. Syncing with iTunes must be done wirelessly, which can be a real problem for Windows users.

    32 of 44 people found this useful

  • 5.0 out of 5 stars

    Run, don't walk to get this product

    • Written by from Rancho Santa Fe

    Bought this item on a whim to go with my new iPhone, and it has knocked my socks off from Day 1. Does everything it promises - extends battery life by 80% (even more than that when I ran my own test), charges simultaneously with the phone (quick and easy), and gives you the option to decide whether you want to use phone power first or supplemental battery first. All in all, one of the best after-market products I have ever found. It's handsome, handy and helpful. I think I will buy a handful for Christmas presents this year!

    28 of 38 people found this useful

  • 5.0 out of 5 stars

    Solid Case

    • Written by from ANCHORAGE

    Mophie products are excellent quality. This case has a nice feel with some extra grip. The battery on the Mophie runs out first, then the phone battery is used last. This battery allows me to use the GPS apps all day without running out of power. You don't need to use the headphone adapter if your headphones have straight plugs, like the Apple Earbuds. The extender is only needed for the Bose style headphones that have angled plugs. Bottom line, this is a good quality case that works well.

    22 of 27 people found this useful

  • 1.0 out of 5 stars


    • Written by from San Antonio

    I've had 4 mophie's total. Two for the 4s and now my second 5s. Each mophie has had
    it's own set of issues. The 4s design flaw was the on off switch, poor location so that every time
    you dropped the phone the corner was vulnerable. The 5s has two major issues, one is that it
    needs to have equal distance between where you connect it. The first one broke after 5 months
    because the whole bottom cover separated from the innards. Another design flaw is the stupid
    extension jack which is prone to bending and then gets a short in it. I've had my new case for
    3 weeks now and can't listen to the headphones with the case on because of this design flaw.
    You can't use it without the extension because it's not long enough. I would not recommend this case.

    17 of 18 people found this useful

  • 2.0 out of 5 stars

    Nice looking Case

    • Written by from Phoenix

    Case is so so. The case for the 4 and 4s was much better. The jack is not good going to get lost. The bottom of the case keep popping off.

    22 of 28 people found this useful

  • 1.0 out of 5 stars

    Iphone 5 Mophie

    • Written by from Atlanta

    The concept of the Iphone 5 Mophie is great! I loved the size, the weight and about the first day of the mophie. The mophie did not fit the phone very well. When you connect the Mophie case to charge, I had to take the bottom off still plugged in and then put the bottom of the case back on for the phone and the mophie case to charge. It was very inconvenient. After about two weeks the mophie case stopped charging all together and would not even charge the phone.

    Too bad... I was really excited about the Mophie case because it is NEEDED in my busy life.

    17 of 19 people found this useful

  • 3.0 out of 5 stars

    Good charging case - one small issue

    • Written by from Lawrenceburg

    I'm really liking the case and its easy to use. When I get low on battery, I just flip the switch and I'm charging again. The LED indicator lights with remaining battery power are a nice touch too. Like some others here, I had the problem with the loose fitting and I had to jiggle the bottom for it to start charging. Instead of sending it back, I took the phone out and put a very thin piece of rubber inside of the case, where the back of the phone would rest. This keeps the phone nice and snug and I don't have the charging issues anymore. Even with the phone in my pocket. I'm not sure how this problem got by Mophie's QA guys. Still its a nice case though, but I shouldn't have to go the extra mile to fix Mophie's problems. Would easily be 5 stars with the loose fit issue.

    19 of 24 people found this useful

  • 1.0 out of 5 stars

    Paint peeling

    • Written by from simpsonville

    Peeling in left hand corner needs to be a harder plastic like the iPhone 4 case. Wait for 99.99 dollar one I think it will be better.

    23 of 33 people found this useful

  • 5.0 out of 5 stars

    Like it

    • Written by from Irvine

    The case is great. It adds a bit of bulk to the phone, but that's expected with an extended battery. The main thing I was worried about was the need for an headphone adapter... I don't know why so many people are complaining; for all the jacks I've tried with a straight input jack, they fit in easily without the adapter. You just need to push it in a little further.

    Also, I LOVE the fact that you can charge the case with a micro USB cable. The ability to sync without wifi might not be there, but the PRICE of those cables are dirt cheap!!
    If you really need to sync, just take off the case for a little bit.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    Don't buy until they fix micro USB

    • Written by from Parker

    I've used mophie cases in the past. I've only had this case for a few months and half the time it stops charging while plugged in because the micro USB port isn't very good or well thought out. I often get a message now saying accessory not supported on my iPhone screen which wouldn't bother me if the thing would keep charging my phone. Fix the USB port and I'd give it 4-5 stars.

    13 of 14 people found this useful