• 5.0 out of 5 stars

    One high-flyin' bird

    • Written by from Van Nuys

    I've had every generation of Bluetooth buds from Jaybird. Awesome product and customer service! I have been rockin' the BBX since the day they became available and can't wait for the next generation. So excited!!! I can't believe that there are any negative reviews. Maybe I've just been very lucky or maybe people are unknowingly purchasing illegal, pirated products that are not from Jaybird. Anyway, I take care I of my gear but, I workout 4+ days a week and never workout without my buds. I put them through some punishing sessions and then follow that up with 30+ minutes in the sauna, and yes, I wear them IN THE SAUNA!!! My workouts include every type of weight training that has been invented. I stick with one for two to three months then change. I also do HIIT sprints and bleachers on my OFF days, while wearing buds. I believe in sweat! If you ain't sweatin', you ain't workin'!! All that to say, I had to return my first pair of "JB-100's" because they kept dropping signal. Got the replacement pair, free of charge, and had no other problems. Next, the "JB-200's" and no problems. Then, the "Freedom". No problems. Got the "Freedom Sprint" buds and after the first week, they just simply stopped working all off the sudden. Returned, replaced for free, no problems after that. I've had the BBX for over one year now and no problems whatsoever. So, five and a half years, two mildly inconvenient problems which were remedied immediately and great customer service...
    ... if only JAYBIRD built cars. I'm a huge fan. Thank you to everyone at jaybird!

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great Product. Excellent Customer Service

    • Written by from Toronto

    I've had my BlueBuds X for a year now and I use them everyday. I run with them, I sweat all over them and I haven't had any problems at all. They are comfortable, sound great and perform as indicated. Love the convenience of changing songs/accepting calls/adjusting volume with the remote. I recently lost one of the ear tips and JayBird customer service replaced them for free THE NEXT DAY to Canada. Great product - great service.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Phoenix

    Bought these for my wife and I for outdoor activities. My set worked for 2 uses and then they started cutting out whenever the earbud was moved slightly and the control buttons malfunctioned causing all 3 buttons to only function as on/off buttons. My wife's battery only lasted about 3 hours from day one and this has not improved with recharging. Not quite the claimed 8 hours of run time. The buds wiil also not stay in place. Standard iPhone buds stay in place much better.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    So So Quality, Bad Customer Service

    • Written by from Shelby Township

    the earbuds are okay. sound is good, but impossible to get them to fit properly, or stay in, because of shape of buds and rubber ear insert. what's more, when my charging cord went bad in the first two months, they would not replace it. simply refused and told me any android charging cord would work. this was my second problem purchase from this company. they have flashy advertising, but that's basically all you're paying for. you can get a much higher quality set of earphones for the price they are charging. plus, do you want to pay for non-existent customer service?

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Good but need refinement

    • Written by from Warren

    I ended up returning these. . . Sound is quite good, but they have more bass than is true to the recording. I had to dial this down to be accurate. They use their own tone mapping. Also I found them to be very uncomfortable. They are BIG and stick out of your ear a lot more than comparable models. The Bose in-ear headphones are 10x more comfortable and use the same style of in ear retention system. The JayBird models have a much harder rubber piece that causes ear fatigue over more than 30min of use. Also to use them in the 'traditional' method vs the behind the ear is a PAIN to switch back and forth, pretty much chose one method and thats it. Takes too long to switch. Lastly PLEASE do away with the voice over on connecting, and volume controls, I know its louder when its louder, do not need a really annoying beep, also know its connected when it plays, do not need a voice to say 'connected'.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Worthy.

    • Written by from Prescott

    Battery lasts longer than my 9-to-5; controls are slightly incongruous with standard EarPods - to skip to the next song you hold the volume up button for two seconds, which can be a long time if you need your hands; the wrap-around option is comfortable and low-profile; not perfect at noise isolation, but did make a recent fire-alarm test infinitely more bearable; sound quality is on-par with any commercial headphones you want to compare; connection is excellent - I've been >40ft away from source and still had distortion-free audio.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Good while they lasted

    • Written by from Ottawa

    Good while they lasted. Unfortunately today, like so many others have reported with these headphones, they simply died. They no longer turn on or charge. It's been less than a year since I bought them, so I assume the Apple Store will cover the warranty replacement. Let's see how log the second pair lasts. Wish me luck (Ill report back here in another year, when those ones fail...).

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Poor fit and quality

    • Written by from Chicago

    Constantly fall out during workouts. Not a reliable set of earphones. I have tried all attachments and combinations to adjust the fit. Earphones need to be simple. These aren't ready for prime time yet.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Quantify "QUALITY"

    • Written by from Cary

    I have had these little gems for 6 months now. I can't find the words to express the joy these buds bring. BUY THEM! BUY THEM! BUY THEM!

    2 of 3 people found this useful

  • 3.0 out of 5 stars

    Great sound but a little buggy

    • Written by from San Marcos

    Probably the best bluetooth in ear headphones on the market. Looks like they thought of everything. Ear canal fit, great design, sweat proof! The sound quality is amazing. One thing they messed up is the switches on the cord. They are so sensitive that they often interrupt the music if they just barely touch your skin. Also, the bluetooth connection is only 90% reliable. Still, a great trade off not to have those pesky wires and superior sound.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    Rating from a FEMALE with long hair

    • Written by from Rochester Hills

    I thought these would be cool to wear inconspicuously at work under my hair. Turns out it's nearly impossible. Every time I turned my head they would fall out. The next day I tried to put them in my ears and I couldn't. The inside of my ears were bruised or something..very sore. I must say though, I liked the case it came with.
    I ended up returning them and just getting Bose Bluetooth headset. I wasn't aware at first, but it plays all audio not just phone calls.

    4 of 10 people found this useful

  • 5.0 out of 5 stars

    1st really usable bluetooth headsets

    • Written by from Sarasota

    Tried many bluetooth headsets over the last several years. Always had many problems to make them unusable, such as connecting, poor battery life, uncomfortable, etc. These ones are perfect. I just put them on, turn them on and they work every time. Used for wide variety of exercises. Highly recommend.

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Good sound for runs

    • Written by from Sacramento

    I walk and/or run about 10 miles per day, in often fairly hot conditions, and even with considerable persperation, these stay in the ear well. I was always snagging the wires on other earbuds with my hands while walking and with these, there's no problem. Very comfortable. Sound quality is much better than other earbuds I have tried, including the Apple product. The Bluetooth has good range, I can walk around the house and most areas still have connectivity to the iPhone. Works well for phone calls. I also use them for TV listening late at night through a Clear Sounds Bluetooth transmitter (also recomended). When you get the buds well into the ear canal, bass is very good. When running, this usually isn't possible but sound is still good nevertheless. Charge lasts about 7 hours.

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Excellent!

    • Written by from Annapolis

    These are the best iteration of bluetooth earphones I've come across yet. The technology in these is leaps ahead of others and has come a long way in the past couple of years. Very lightweight, very unobtrusive design, great battery life (8hrs expected and it did last) and excellent sound quality. These act like any other bluetooth device, listen to music, take phone calls and hear everything in stereo.

    I have one small complaint. The earphone tips that come with this device are a silicone and do not fit well at all. Normally I use the standard medium size and usually never have trouble with foam pieces but this only comes with silicon pieces. If you search for Comply Foam Tips look for the T-500 series as these will fit these earphones. The Comply T-500s are a bit difficult to get one but they do fit and seal out sound and fit snugly. I picked up the T-500 multi-pack for $15 and now I'm good to go with workouts, cycling, etc. Very very pleased with this item.

    4 of 6 people found this useful

  • 1.0 out of 5 stars

    Major disappointment

    • Written by from Half Moon Bay

    This is the first pair of earbuds I've bought specifically for my IPOD. I got them at an Apple store because I figured they would vet the stuff they sell. I wanted better sound and portability. The portability part was good, but the sound quality was significantly worse than the earbuds that came with the IPOD. The fit of these earbuds was exceptionally poor. Only one of the 3 sets of buds worked. I had to shove the one set that worked so far into my ear that it was very uncomfortable. Furthermore, if the bud moved even a little bit (up, down, in, out, etc), the sound quality would noticably get worse. The sound in the upper registers was pretty good. The sound in the lower registers was terrible. Maybe I wasn't getting the bass because of a poor fit, I don't know. In any case, the bass was lousy, particularly for the price. I'm returning them tomorrow.

    4 of 9 people found this useful

  • 4.0 out of 5 stars

    Wow - be sure use the right ear piece size. the bass get better !!!!!

    • Written by from COSTA MESA

    Well , More than expected for everyday use.

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    Disappointment

    • Written by from ERIE

    huge disappointment.....purchase plantronics backbeats for half the money and much better quality...Phone call clarity is horrible...I usually don't write reviews, but Jaybirds were really that disappointing...

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Painful Earbuds

    • Written by from Foothill Ranch

    These headphones were introduced to me by my wife. She uses them for work and initially she really loved them. She encouraged me to get some so I did. I returned them in ten days because they hurt. In order to block out all the background noice, I had to literally shove them deep down into my ear canal. By the end of the day I was in pain. Besides that, everyone on the receiving end of my calls mentioned that they could hear even the cars driving by my house loudly. Just honest food for thought. I did not like them.

    7 of 14 people found this useful

  • 1.0 out of 5 stars

    3 pairs in 6 months

    • Written by from Stittsville

    I was given a pair of these earbuds as a gift in February. Once properly fitted and paired they work great. Unfortunately, I've had 3 pairs quit on me. I wear them running and they get very wet from sweat, I'm assuming this is the problem. All 3 pairs quit mid workout and would not power back on (after a full charge). I really like them, when they work, but unfortunately I've had it with them. Time to move on.

    22 of 24 people found this useful

  • 5.0 out of 5 stars

    Wwwooowwww !!!!!!

    • Written by

    I love these earphones, everything I want; light, Bluetooth connectivity and they sound great. People go buy these if your looking for Bluetooth earphones.

    3 of 4 people found this useful