• 2.0 out of 5 stars

    Great idea but....

    • Written by from MILLINGTON

    Bought the 2nd gen Nest. Returned it because it didn't work with Honeywell air cleaner or humidifier.

    When they upgrade again (3rdgen) hopefully these shortcoming will be corrected.

    Forced air gas heat/AC

    15 of 20 people found this useful

  • 5.0 out of 5 stars

    Love it

    • Written by from Kent

    Easy installation. Easy control from wall mount or iPad/iPhone. Saves money and energy.

    1 of 4 people found this useful

  • 4.0 out of 5 stars

    Makes saving energy more interesting and fun.

    • Written by from Thunder Bay

    I replaced my old programmable with the Nest after reading a great deal of positive reviews. They were right, it's just fantastic. I believe it is saving energy. The temperature feels more constant and more comfortable overall. It leaves little to be desired, except a few things. For one, the app that controls it should provide more information and graphs on the main screen. It was easy to program. I would recommend to anyone that can afford one. It is said they pay for themselves in less than two years. Time will tell.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Nest not as advertised

    • Written by from Salisbury Mills

    Not satisfied with operation after 2 calls to Nest support. 2 issues:
    1-if not at home thermostat does go to auto away but it also automatically turns itself on and heats to set temperature even when not at home. It is supposed to stay at auto away until it senses someone arrives home.
    2- when at home if set temp is turned down manually it automatically goes back up to set temperature....wasting energy.
    I am sorry that I spent $500 on two thermostats that I find have never operated as advertised.
    I would not recommend this product to anyone.

    31 of 56 people found this useful

  • 5.0 out of 5 stars

    Programming my energy SAVINGS!

    • Written by from RED BANK

    I am saving so much I am going to order sliding doors that will save me more money!!

    3 of 7 people found this useful

  • 4.0 out of 5 stars

    Great product

    • Written by from Salt Lake City

    Found the Nest by chance and purchased it on the spot. Easy install and intuitive controls via the App. I would recommend this product to everyone.

    3 of 7 people found this useful

  • 5.0 out of 5 stars

    Best gadget purchase of 2012

    • Written by from Omaha

    Awesome product. My "do it yourself" skills are limited to changing light bulbs, but even I was able to install this thing on my own in under an hour. Coolest app enabled accessory I've purchased so far. Very easy to use and intuitive. I would definitely recommend it to anyone.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    Nest thermostat works great.

    • Written by from Jericho

    The Nest thermostat (generation 2) installs easily, following excellent directions. It works as promised, resulting in a truly beautiful and modern approach to maintaining temperature economically.

    2 of 4 people found this useful

  • 4.0 out of 5 stars

    Once its properly installed it is great.

    • Written by from Maple Ridge

    I had a two wire thermostat, gas fired furnace installation.
    While the instructions state that this type of installation is straight forward and will work, it quickly became apparent that this is not the case.
    The unit has an internal re-chargeable battery that charges itself while the heating circuit is closed and the furnace is running when in used a two-wire thermostat system. The problem with this is that the heating system may not be active for a long enough time to fully charge this battery.
    This was the case in our installation and it was not long (about 10 hours after installation) before the battery was discharged to the point where the Nest would not function.
    To ensure that the battery does charge on a regular basis I ran a third wire from the thermostat to the furnace and connected this to the continuous low-voltage supply at the furnace thermostat wiring panel. This wire is referred to as a "C" wire and the "C" terminal on our furnace wiring panel was clearly marked with a "C" making it easy to complete this installation on my own. Having done this I have had no problems with the unit and it works exactly as promised in all of the literature.
    The "self learning" function works great and the ability to activate and control the Nest from wherever I have an internet connection and my iPhone or iPad is outstanding.
    We have been using the Nest for over one month now, during a particularly cold period, and can already see a difference in our overall power consumption. While this may be due to any number of other factors I feel that this product has contributed.

    20 of 25 people found this useful

  • 4.0 out of 5 stars

    C wire needed but then all is good

    • Written by from Glenwood

    Good - easy to use free app, sleek, simple, great phone help

    Bad - needed C wire, suggested Pro install would bump cost into other more robust system price range such as Honeywell

    I was lucky I had an unused wire in the wall and was able to run 24v from my plenum heater panal. Happy now, but almost did not work. Talked with a local installer who said he always ran C wires to the unit.

    21 of 24 people found this useful

  • 5.0 out of 5 stars

    Great Product - East to Install

    • Written by from Calgary

    Quick and Easy to Install. Great Product, and awesome app to control it. Very well made product. Could not use another thermostat after using the Nest.

    1 of 1 people found this useful

  • 3.0 out of 5 stars


    • Written by from Levittown

    I loved the idea of this thermostat so much, I bought two. The first hurdle was installation. I chose a professional installation through Nest, but after 3 failed attempts to schedule "local" installers on their list. I gave up. It seems that the contracted installers have a certain mileage limit they commit to as Nest Certified Installers, but won't actually travel more than 20 miles or cross State lines to do a job. At least that's the way it is where I live. Nest would schedule and the contractor would call me directly and tell me they couldn't do the job and I should call Nest to find another installer.

    So, I lost two days of work dealing with that hot mess. Nest was kind enough to refund the install fee and my local Heating guy took the amount I was quoted by Nest. So, it was a Win/Win except for having to burn two days of vacation. The install was a breeze for the Heating Company tech. He had one in his home and one in his vacation home. He had nothing but good things to say.

    The last six weeks have been great. I've been watching energy savings rack up on the iOS App by setting my heat to a 50 dgree low while away 5 days per week. In fact a friend just asked me today how I liked the T-stat. I raved about it and he plans to buy one tomorrow. Then I got home.

    The entire upstairs was cold, it's 18 degrees outside and snowing on a Friday night. My upstairs Nest was showing an error E30. One of the wires was not giving power. If there is one thing I have learned in my 40+ years, it's that the wire itself is hardly ever the problem. The problem is usually at the origin or the termination point. So, I fired up tech support on the Nest site, got a case number and called the tech support line. Two hours later, many wire swaps, power cycles, trips to the fuse box and transfers of support personell. I was left with a choice between shorting the wires so that my Oil Burner runs continuosly costing ooodles of cash or sleeping on the couch and hoping the upstairs pipes don't freeze. The Nest tech thinks it's the Tstat base. It's Friday, my new Nest arrives on Tuesday. Really? This product may not be ready for prime time.

    39 of 43 people found this useful

  • 5.0 out of 5 stars

    The circle is now complete

    • Written by from Calgary

    At last I can have control of the thermostat wherever in the galaxy.
    My wife hates this device. I love it!!!

    11 of 15 people found this useful

  • 5.0 out of 5 stars

    Nest 2nd Gen Thermostat

    • Written by from Cary

    I recently upgraded my upstairs and downstairs HVAC units. I also installed 2 Nest thermostats. The devices are truly amazing. Rather than adapt to some old paradigm of programming a device these devices adapt and learn from your habits and schedule. In a few days I could not imagine going back to a conventional programmable thermostat. Easy to install and get running. It may be more difficult for me to determine energy savings since I replaced my HVAC units. But having a device adapt to you rather than you adapt to it is great. Revolutionary just as the iPhone was. Highly recommended.

    8 of 11 people found this useful

  • 5.0 out of 5 stars


    • Written by from roswell

    This Thermostat is beyond anything that I have seen. It has already saved me money on my heating for this winter. I would recommend it to any to buy!

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    10 stars

    • Written by from Normal

    This thing is incredible. The future of affordable smart homes is here and make this your first step into it. The guy who created this helped to create the original iPod, so you know that this is top notch gear. 10 minutes to hook up, 5 minutes to set up online account.

    8 of 10 people found this useful

  • 5.0 out of 5 stars

    Simply amazingly... simple!

    • Written by from Rockport

    What's so incredible about the Nest is that it's so easy to install and use. Like first learning to use an Apple product, everything works so smoothly that you feel that you're missing something. At the same time, you wonder why all the other thermostat companies (Honeywell, Johnson, GE, etc etc) have never been able to even come close to this level of efficiency and performance. After the Nest thermostats will never be the same.

    Anyway, I never thought that controlling a furnace could be so fun. With your Nest account and an iPhone app you can control your home climate from anywhere.

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Great piece of gear.

    • Written by from Novato

    The Nest was my Christmas gift. It would have been easy to install if I wanted to leave it behind a door, but its too good looking to keep it hidden. The Nest work great, easy to adjust and program, and looks great. I really like that I can control the Nest remotely.

    7 of 11 people found this useful

  • 4.0 out of 5 stars

    I was skeptical

    • Written by from Holly Ridge

    I recently purchased my first home and the first thing that I noticed was an incomprehensible programmable thermostat. The instructions were provided, but the thing requires an advanced degree of technical expertise in order to operate it... oh and it was beige and ugly. When I did use it, I would change the temperature manually but even then it would 'forget' after a day or two and return the temp to some hidden factory setting stored in its memory.

    Being a gadget-geek, I was browsing the Apple store for one of my wife's christmas gifts (an iPad mini which she has yet to put down... the diamond tennis bracelet however is still in the box. I love my wife!) I noticed the nest and made an impulse buy mostly for the elegance of it's design and implied ease of use. Upon installation, I was not disappointed. I did my own installation. As other owners have mentioned, the Nest is MUCH smaller than a typical programmable thermostat. I for one broke out the plaster, sandpaper, and touch up paint... I like things that are simple and intuitive. You can use one of the enclosed backing panels, but it simply will not be as clean and streamlined.

    I love the iPhone and iPad apps, which allow me to create a manual schedule - a constant 68 degrees. And when you set it at 68, that is where it stays. That doesn't sound like much, but it was a new experience for me... a much appreciated one.

    The only issue I had was connecting it to my Airport Extreme. I maintained a hidden network, and Nest simply could not maintain a connection... after calling customer support (who are amazing) I decided to unhide my network and it worked without issue.

    19 of 23 people found this useful

  • 5.0 out of 5 stars

    Love the Nest

    • Written by from Acton

    We absolutely love the nest thermostat but its too bad it took so long to come to the Canadian App Store. It has already learned our temperature likes and times and the ability to remotely change and monitor temperatures is amazing, plus it looks very cool. A must have!

    4 of 6 people found this useful