• 5.0 out of 5 stars

    Best Thermostat you can buy

    • Written by from Spokane

    My wife pre-ordered me one of these when they first came out a couple of years back - and I love it. Nest has updated both the iOS software and the software running the unit itself many times with new features and enhancements and they've all worked perfectly. It's interesting to review the history it keeps and learn how often your furnace or AC kicks on in different weather conditions. Over the years, I've turned it into a game of how much I can save by either letting it work itself, or even for example actively cooling the house at night. When we are away on vacation, it's even piece of mind to know that nobody came into your house (and that it's still standing!). I actively turn it on when I'm an hour or so away from home so that the house is up to temperature when we get home. I bet that becomes a feature with future software updates. No doubt the most used iOS App on my iPhone. Check them out at Lowes if you're unsure - but you won't regret buying this thing!

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Does it all

    • Written by from Santa Barbara

    It took me 10-15 min to set it up. Works great and I like the look of the device. I just got it so I am still experimenting with it but its got lots of options. I'm looking forward to playing with it and enjoying the benefits.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Amazing is an understatement

    • Written by from Fresno

    Sooo I bought two of these jewels for my home. Setup was a snap. I had them both working in less time than it took for the software to update. The energy reporting day over day is really helpful. The remote access is great fun. We were out of town for the weekend. We set the temp to 80 and cut the usage for one unit to 0 hours compared to 6 hours and the other to about 6 hours instead of 11 hours (two story house). When we left for home we set them back to 77 and when we walked in the door the entire house was cool and comfortable. I am very anxious to see what kind of energy savings we will enjoy now that we can really monitor our usage. Only criticism, is I wish the daily energy usage could also be viewed real time every six hours day over day.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Awesome Thermostat!

    • Written by from Conshohocken

    Works great. iPhone 4S app is amazing. Very intuitive. Looks great. "Away" feature allows you to use the A/C or heating less and save $$$. Really nice to be able to go away on vacation and turn it on remotely before you get home.

    And great customer service. I thought I had a hardware issue that likely was software related but support helped me out over a couple phone calls. Even sent me replacement parts and a charging cable all free of charge. Highly recommend.

  • 5.0 out of 5 stars


    • Written by from Austin

    I never thought a thermostat could upgrade a room. I know my old white one that was stuck on 74 degrees wasn't very pretty. My new lovely Nest thermostat is gorgeous! And it almost feels like my AC works better now. This is one of the coolest gadgets I have ever bought. I think I might like it more than my iPad or iPhone....well, at least I equally love them all.

  • 5.0 out of 5 stars

    Awesome Product

    • Written by from Clermont

    Easy to install, took 20 minutes, and over the last 5 months saved us about 20% in our electric bill. This is the best consumer product I have purchased in many years.

  • 5.0 out of 5 stars


    • Written by from Richmond


  • 5.0 out of 5 stars

    Love It!

    • Written by from Bethesda

    I've had the nest for a little over a month. I have yet to see another power bill to compare savings, but intuitively, I know I have saved money.

    The installation is easy. Just take a picture of your current thermostat's wiring, use the Nest website to determine if your system is compatible, and then its as simple as taking the old unit off and reconnecting the new one with maybe a few holes needing to be drilled. Programming the unit was relatively easy too. Once I manually entered the wifi password, just about everything else I could do from my laptop.

    Once you set up the system, it does learn your habits, but it also has settings to keep various temperatures during the day and an away feature that can be set. The way I see it, you have redundant options to keep your house comfortable without wasting power.

    One feature I love is the iPhone app. I can monitor the house temperature throughout the day. I often use this feature when I am leaving work to ensure that the house is comfortable by the time I arrive home.

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Simple to install, works flawlessly

    • Written by from Media

    Even the packaging on this product was very well done. Installed in under 15 minutes. I used the back plate to prevent patching and painting the area behind my previous programmable thermostat. The setup is elegant. I have a forced air system with gas for heat, and so far I have only used the A/C portion. I can control the thermostat from my iPhone, iPad, computer or old school - right on the thermostat. The quality is exceptional and certainly justifies a higher cost. Not sure $250 is the magic number but if you look at it from a cost savings perspective, it will likely pay for itself eventually, but not quickly. I also own Philips Hue lighting and the iOS software for the Nest is significantly better. I did not have to call technical support so I can't really comment there. Easy to adjust whether you are in the house or on the go. Obvious Apple design influence. Bottom line: looks great, works as advertised, software is well designed, easy to install, and great to be able to control remotely. I have not used it long enough to get a sense of the self learning benefits, but tracking is easy with the software provided.

  • 1.0 out of 5 stars

    The Nest - Problem after problem

    • Written by from Wayne

    The Nest upgrade to v 3.5.1 (7.1.13) software has created massive connectivity issues (failures) for me (Apple Routers) and others. See Nest community form. Very disappointing product.

    20 of 23 people found this useful

  • 1.0 out of 5 stars

    Horrible time with Nest...

    • Written by from highland beach

    I picked up two Nest thermostats last week. One is working fine, the other not so much. My AC units in the home are all the same. I sent in pictures of my thermostat was told I was good to go, etc...

    At this point I have returned 4 units... I was told each time my terminal (the thing the wires plug into that mounts to the wall) had a bad "G" connection N26 error and to return it for a replacement. I was finally told that small voltage spikes can kill the base unit/terminal and cause it to need replacing, a common issue?? Seems odd that a $20 20 year old thermostat can take it but the $250 Nest can't?

    I then was told my system is incompatible?? But its working fine on the other one with the same AC model unit... Makes no sense.

    I then call in my AC guy and spend $200+ on some troubleshooting to be told the same thing about bad base unit/terminal / voltage spikes replaced the base again 4th time and it worked for about 8 hours. I wake up at 3am hot the fan is not running ac is frozen... Check the wiring under equipment on the nest and guess what!? "G" connection N26 error like every-other time. No solution given when I called this morning.

    I then called concerned about my working unit, will it go down so easily with a small spike?

    I was given no solution and told to return all of the units if I was really concerned... FAIL. I will not be recommending the Nest thermostat to anyone regardless of their experience with technology or AC units.

    45 of 48 people found this useful

  • 5.0 out of 5 stars

    Ease of use

    • Written by from Alpharetta

    The setup is easy and it works perfectly. I am getting the other two I need for the entire house.

    1 of 2 people found this useful

  • 5.0 out of 5 stars


    • Written by from coral springs

    This product is simply amazing. It doesn't exactly what it advertises.. You can control you thermostat from anywhere and it was very easy to install. Installation took less that 20 mins.. Great buy. You never have to go your thermostat again to change the temperature.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    I've had for over a year now

    • Written by from Tucson

    And I love it! We actually put in two in our Arizona home, and have saved hundreds in cooling costs. Not to mention, it's just cool looking!

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    It's a Struggle!

    • Written by from Lawrence

    Be warned, if you don't work a 9-5 job, with a set schedule and regimented weekends you will CONSTANTLY BE FIGHTING with nest to keep your house comfortable.

    Nest is constantly changing your schedule to adapt to how you've set it i the past. An extra day off in the middle of the week (like a sick day) and you'll find yourself shouting at the wall every 20 minutes because nest keeps raising the temp back up to 78! The worst thing about this $250 thermostat is that it lacks the basic function of a 'hold' feature.

    Of course you can turn the learning part off but it is not easy to do this and once you do, well, you realize you've paid 6 times more for a thermostat because it has a feature that you've had to disable.

    We've woken up sweating in the middle of the night and found that Nest had decided to turn itself up 5 degrees.

    On the plus side it looks cool and was easy to install.

    On the downside in practice it is annoying and lacks features like a hold button that is essential for anyone who's schedule is not EXACTLY the same every day.

    102 of 114 people found this useful

  • 5.0 out of 5 stars

    Brilliant Product

    • Written by from Charlotte

    This product is superb. Every aspect of it from the engineering to the software and packaging has been well designed and continues to improve as they release new software updates. I have two Nests - 100% happy.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Excellent device: Easy to use, & Smart device!

    • Written by from Sonora

    Product works as described. When I travel, when I'm gone, NEST, "knows" and saves energy. Also it seems to update it's software behind the scenes, because my 1st generation thermostat showed the "airwave" symbol on screen indicating it had shut down the cooler, and was circulating. Installation was a breeze, it told me on-screen, which wires I did wrong, and how to correct it. My wife and I live in a planned community, and I have been given energy-consumption data for dozens of various sized homes and units. We're the only ones using NEST, and our energy consumption is conspicuously better than our neighbors. Easy to set, simple intuitive screens, monthly energy reports, the ability to control our thermostat from a smart-phone or tablet device where-ever we are, and arrive home to our ideal selected temperature.... It "learns" our habits and we now leave it alone. What's not to like?

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    Works as advertised... only better!

    • Written by from Tampa

    We've been using our Nest for 4 months. It's completely learned our habits. It knows that in the morning it needs to cool down to compensate for my hair dryer, that Sunday mornings no one is home and it turns completely off. It knows our every move every day of the week and adjusts for it. Already seeing significant savings in our electric bill.

    We had ours professionally installed and I could tell it was something we would not have been able to do. However, our installer had no idea how to set it up on our home network or connect to our wifi, but that part was a real breeze.

    My husband and I both love being able to control it from our computers, iPad, or iPhones no matter where we are.

    Only tip is to really give it a work out in the first two weeks so that it completely learns you patterns. You have to pay attention to your comfort all day long and tweak it all the time so it learns what you will be wanting it to do for you. The more you do, the more automatic it will make the adjustments in the future.

    5 of 9 people found this useful

  • 5.0 out of 5 stars

    Worth it

    • Written by from Bloomington

    One of the best products I've purchased in a long time. Never have to think about my climate control anymore!

    3 of 8 people found this useful

  • 5.0 out of 5 stars

    East to Install - Easy to use!

    • Written by from Valley City

    I installed 2 Nest Thermostats in our home. They work great with my iPhone and were easy to install even for a novice like me. Great Product

    9 of 13 people found this useful