• 1.0 out of 5 stars

    Spotty product

    • Written by from Kennesaw

    This thing never works, to top that off, tech support never gets back to you.

    What a waste of $250, I will never recommend this product, cool features are worthless if products does not function.

    5 of 8 people found this useful

  • 5.0 out of 5 stars

    Awesome job Nest

    • Written by from GLENNVILLE

    The Nest has already save me a ton of money. It's design is clean and vary attractive on the wall.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Great Product with iOS

    • Written by from Austin

    Works perfect with the iPhone, iPad or any iOS. I like that you can control the device while you are away. It has more features then I care to use but play around with it, you can definitely save money.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Great Product. But Let's Get Practical

    • Written by from Pasadena

    I purchased my Nest a week ago. So far it is running as advertised. No issues. I won't talk here about long-term reliability, because I've only had it a week. I would, however, like to add some perspective on installation - in particular, installation time.

    I've read a number of reviews that say you can install the Nest in 15 minutes or so. Be careful about such rosy estimates. First, you have to open the box, get familiar with the contents, and read the instructions. That takes several minutes alone. Once you do that, you have to get to your heating/AC unit and find a way to turn it off. Not all units have a simple "off" switch-mine certainly didn't. So you will either have to find the circuit breaker for your heating unit or the power cord. Depending on where your unit is located, this can take a few minutes. Then I had to disconnect the old thermostat, identify the wires, and use the compatibility check on Nest's web site to confirm the Nest would work for me. Again, several minutes. Then I had to attach the Nest to the wall. As you might guess, the holes for the Nest screws did not match with the holes for the old thermostat, so I had to drill new holes for the Nest screws. Finally got the holes drilled, attached the Nest to the wall, connected the wires, plugged heating/AC unit back in, and, voila! Success! But the entire process took well over an hour - not including the wireless setup and software download. This isn't Nest's fault - it simply reflects the reality of safely installing a sophisticated piece of equipment.

    Again, the unit is working fine, which is why I am giving it 5 stars. But don't rush into this installation thinking it will be a 10-15 minute job. If you do, you will become impatient, make mistakes, and find yourself unfairly hating a very good product.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    If you do the research and install correctly, it works!!

    • Written by from Colorado Springs

    We were looking to upgrade our current thermostat and found the Nest. we did the research before hand -- took a picture of our existing wiring set up, sent to Nest, and they replied our system was compatible.

    bought off Amazon, arrived two days later. got the box, read the instructions to include the install picture we got from Nest earlier. Took less then 10 mins to install. One thing, once you get it powered and working, it automatically starts to look for updates. don't worry if you don't get the splash intro screen right off. its installing most recent software. a green light will blink at the top of the unit and a "house" icon will be on the screen. be patient (15 mins or so) as it updates.

    one updated, it goes to work learning your schedule!

    I truly believe most of the 1 star ratings installed this sucker on existing systems it is not compatible with -- and they did not do the research to find out before they bought it. we have now had it for one month, not one issue. looks great, has internet connection to an app, and functions as advertised. highly recommended!

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Nest

    • Written by from North Muskegon

    Very simple to install. Works great just a spectacular device.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Love this!

    • Written by from Kansas city

    I installed the nest myself and had no problems. Our home is fairly new so all of the wires were the right ones. I had a few questions and the Nest customer service was great! I love being able to control our thermostat when I am not at home. We aren't going to use the setting where it learns our home and away from home pattern because we have crazy schedules and its never the same.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Excellent device: Easy to use, & Smart device!

    • Written by from Sonora

    Product works as described. When I travel, when I'm gone, NEST, "knows" and saves energy. Also it seems to update it's software behind the scenes, because my 1st generation thermostat showed the "airwave" symbol on screen indicating it had shut down the cooler, and was circulating. Installation was a breeze, it told me on-screen, which wires I did wrong, and how to correct it. My wife and I live in a planned community, and I have been given energy-consumption data for dozens of various sized homes and units. We're the only ones using NEST, and our energy consumption is conspicuously better than our neighbors. Easy to set, simple intuitive screens, monthly energy reports, the ability to control our thermostat from a smart-phone or tablet device where-ever we are, and arrive home to our ideal selected temperature.... It "learns" our habits and we now leave it alone. What's not to like?

    4 of 6 people found this useful

  • 4.0 out of 5 stars

    Excellent Product & Very Easy to Install !!!

    • Written by from Pointe-Claire

    I love the Nest Learning Thermostat. It worked exactly as advertised and was very easy to install. They even provide you the tools to do the work ! The only reason I did not give it 5 stars is because of the limited reports you can get. It would be nice to be able to get fancy reports and graph. Other than that, works perfectly and the auto-learn features works great. It's nice to be able to remote control the unit from anywhere ! Love it ! Love it ! Love it !

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    Love the Nest

    • Written by from Acton

    We absolutely love the nest thermostat but its too bad it took so long to come to the Canadian App Store. It has already learned our temperature likes and times and the ability to remotely change and monitor temperatures is amazing, plus it looks very cool. A must have!

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    Smart and Sleek.

    • Written by from San Antonio

    This thermostat not only learns from your day to day use, it looks good while it is doing so. Install was way easier than my previous thermostat. And using it is a piece of cake. The build quality feels solid and the app to connect to the iPhone / iPad is intuitive.

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Artistic physical Design but has technical issues

    • Written by from Anaheim

    The Nest learning thermostat is very attractive when installed on your wall. It is easy to install and the instructions are very clear and quite simple.to follow. I took me about 20 minutes to complete the installation and have my system running. As advertised it will learn your schedule automatically or you can program it manually. You can adjust it remotely using your iPhone app or from any pc or apple computer after you download the software from Nest.
    The bad news is that even though it is advertised as a thermostat which is supposed to control the temperature, it is absolutely terrible at doing this. For example in the COOL mode I set the temperature to 76 degrees. The room temperature has to rise until almost 78 before the thermostat switches on the cooling equipment and then fall to almost 74 degrees to turn it off. This huge 4 degree "dead band" does not provide a comfortable living space since you go from warm to "freezing" rather than a comfortable 0.5 degree differential. This also increases energy usage. Contacting Nest only confirmed that this is the way the thermostat was designed to operate. Very poor answer and I have since replaced Nest with another manufacturer's model which operates to my liking, I do not recommend this product.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Love the nest

    • Written by from Winnipeg

    The thermostat worked perfectly from the moment of install. The app was easy to use and easy to adjust. Love the fact it auto aways or I can set it from where ever I am

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    HAL 9000

    • Written by from Moreno Valley

    HAL 9000 is what I named my Nest. This is one of the coolest things that I have ever bought. My old thermostat would always turn off and on at different times, yet it was not broken. When I installed it—the old unit—I set up a schedule. Yet 2 years later it seemed like it either never went by the schedule or just ignored it all together. Like many people, my energy savings went out of the door. I replaced it with the Nest—read Hal 9000—this thing is unbelievable! First off, they have thought of everything. The install, they have plates that cover up your old thermostat's hole... they include a screwdriver to disconnect the leads/wires from the old setup... they even have a leveler with the green fluid and bubble built into the unit so you know it is level. After the install be prepared to be amazed. This thing has wifi, learns your habits, you can operate from your phone or computer—it even senses when you are standing infront of it! This things is like strapping an iPhone/ipod/ipad to your heating and cooling system. Hal 9000- I mean the Nest is amazing! The only problem that I am having is explaining to my friends that they need to come over to my house to check out my killer thermostat. They think its weird until they see it, and then they want one. Only thing left to do now is teach it to open the pod bay doors, and then tell it to refuse to open them after I ask.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    Excellent

    • Written by from Innisfil

    I have had this for over three months now, and I am truly amazed with it.
    I like the fact that if I go away for a few days, I don't have to worry about setting up a new schedule, it knows I am away and takes care of everything.

    On my way home form a weekend of fishing, I can turn on the air conditioning before I get home, so the house is cool by the time I get there.

    I really like not having to switch the thermostat from heat to cool, it just knows what to do.

    A fantastic device. I think it is overpriced, but I still bought one and I am very happy with it.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    I've had for over a year now

    • Written by from Tucson

    And I love it! We actually put in two in our Arizona home, and have saved hundreds in cooling costs. Not to mention, it's just cool looking!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Works as advertised... only better!

    • Written by from Tampa

    We've been using our Nest for 4 months. It's completely learned our habits. It knows that in the morning it needs to cool down to compensate for my hair dryer, that Sunday mornings no one is home and it turns completely off. It knows our every move every day of the week and adjusts for it. Already seeing significant savings in our electric bill.

    We had ours professionally installed and I could tell it was something we would not have been able to do. However, our installer had no idea how to set it up on our home network or connect to our wifi, but that part was a real breeze.

    My husband and I both love being able to control it from our computers, iPad, or iPhones no matter where we are.

    Only tip is to really give it a work out in the first two weeks so that it completely learns you patterns. You have to pay attention to your comfort all day long and tweak it all the time so it learns what you will be wanting it to do for you. The more you do, the more automatic it will make the adjustments in the future.

    5 of 9 people found this useful

  • 5.0 out of 5 stars

    Great Product - East to Install

    • Written by from Calgary

    Quick and Easy to Install. Great Product, and awesome app to control it. Very well made product. Could not use another thermostat after using the Nest.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Great Product

    • Written by from Harrisburg

    I have two of the and they are fantastic.

    5 of 9 people found this useful

  • 5.0 out of 5 stars

    Very Happy; Meets my expectation.

    • Written by from Markham

    I've been using the Nest for about 6 months now and I am very happy with it. I was hesitant at first hearing all the horror stories with the Nest messing with their furnace's motherboard and what not but I can say I have not had that issue at all. I've already used it during the cold and warm months and everything has worked perfectly.

    For those wondering, I am NOT using the Common wire in my set up.

    I think the most handy feature about this is that I can set my temperature from anywhere with my phone. I also like to see what the humidity level is on my home since I have hardwood floors.

    What I don't like (right now) is the Nest tries to be too clever. It uses it's motion detector to determine whether it should keep the heat on or off and it'll try to build you a schedule based on your usage pattern. While this sounds good in theory it doesn't work if your thermostat is in a low traffic area of the house. Also, once it builds you a schedule, you really have no idea it did until you notice your temperature setting keeps fluctuating, or in my case, the wife complains why the temperature was X and now it's Y. Hopefully, it's "smartness" will get more advance as it integrates with other devices in your home, i.e. Dropcam.