• 4.0 out of 5 stars

    Excellent Product & Very Easy to Install !!!

    • Written by from Pointe-Claire

    I love the Nest Learning Thermostat. It worked exactly as advertised and was very easy to install. They even provide you the tools to do the work ! The only reason I did not give it 5 stars is because of the limited reports you can get. It would be nice to be able to get fancy reports and graph. Other than that, works perfectly and the auto-learn features works great. It's nice to be able to remote control the unit from anywhere ! Love it ! Love it ! Love it !

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    Love the Nest

    • Written by from Acton

    We absolutely love the nest thermostat but its too bad it took so long to come to the Canadian App Store. It has already learned our temperature likes and times and the ability to remotely change and monitor temperatures is amazing, plus it looks very cool. A must have!

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    Smart and Sleek.

    • Written by from San Antonio

    This thermostat not only learns from your day to day use, it looks good while it is doing so. Install was way easier than my previous thermostat. And using it is a piece of cake. The build quality feels solid and the app to connect to the iPhone / iPad is intuitive.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Very pleased

    • Written by from Live Oak

    Before buying, I used Nest's website to confirm if my thermostat hookups were compatible. An easy, but incredibly important step.
    The installation was simple, but I took my time since I wanted everything to be perfect.

    A negative surprise: It may've been my router (Motorola Surfboard SBG6580), but I found I had to Broadcast my SSID (router name). Most people have this broadcasting all the time, but I prefer to not do so. Nest would not connect for me unless I set the router to the default (allow broadcasting).

    Note: I didn't call Nest to confirm, but I could've.

    Once that change was made, everything connected and setup was smooth as silk. The UI is incredible in my opinion, and I also took the time to learn more about my house (had just bought this house) when I received prompts that I was unfamiliar with (like whether I had 2-stage heating). Nest's site helped with this also, but I still had to do some research on my own, which was not a problem.

    Since then, our AC is running much less often and somehow the house is incredibly more cool. For the first time in my life, I am comfortable with 80°… I usually kept it at 75° in this house with the old Thermostat and in previous houses. I honestly don't understand what all Nest does differently, but I am surprisingly more comfortable at these higher temps now… with is a great feeling when the weather outside is usually 100° or above this time of year.

    So even though I still do wish Nest could find my wifi without the Broadcasting option turned on, the benefit FAR outweighs the single edge-case drawback that I mentioned.

    Also, I want you to hear this: I ALMOST didn't order the Nest due to the negative feedback some posters were leaving here on this site. I eventually ran across another review that more or less discredited a huge number of 1-star posts by explaining the reason for their complaints (he was an HVAC tech, he explained, and his post was technical and well written - boiled down to these 1-star raters not having compatible systems, which would've been detected simply by following the guide on Nest's site). So I went for it and am so very glad I did.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Recommended!

    • Written by from Annapolis

    This is a huge improvement over all traditional or programmable thermostats. The ability to remotely access and command it is reason enough to own one or more, if you have multiple zones, as you can command or manage them from a single location, even after you've gone to bed. It's ability to sense when you have left the premises means you'll never again heat or cool an empty house because you forgot to set it before leaving. You'll get useful reports of your most recent 10 days of energy use, and will wish it was at least a full month to compare with your utility bill. It's relatively simple to install and set up initially, but has enough depth of options to satisfy your "control freak" tendencies. When auxiliary heat is needed, it isn't smart enough to keep the heat pump running continuously, but is otherwise pretty with it. Since it is online and can be continuously updated with new software, it should get even better with time.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Great Product. But Let's Get Practical

    • Written by from Pasadena

    I purchased my Nest a week ago. So far it is running as advertised. No issues. I won't talk here about long-term reliability, because I've only had it a week. I would, however, like to add some perspective on installation - in particular, installation time.

    I've read a number of reviews that say you can install the Nest in 15 minutes or so. Be careful about such rosy estimates. First, you have to open the box, get familiar with the contents, and read the instructions. That takes several minutes alone. Once you do that, you have to get to your heating/AC unit and find a way to turn it off. Not all units have a simple "off" switch-mine certainly didn't. So you will either have to find the circuit breaker for your heating unit or the power cord. Depending on where your unit is located, this can take a few minutes. Then I had to disconnect the old thermostat, identify the wires, and use the compatibility check on Nest's web site to confirm the Nest would work for me. Again, several minutes. Then I had to attach the Nest to the wall. As you might guess, the holes for the Nest screws did not match with the holes for the old thermostat, so I had to drill new holes for the Nest screws. Finally got the holes drilled, attached the Nest to the wall, connected the wires, plugged heating/AC unit back in, and, voila! Success! But the entire process took well over an hour - not including the wireless setup and software download. This isn't Nest's fault - it simply reflects the reality of safely installing a sophisticated piece of equipment.

    Again, the unit is working fine, which is why I am giving it 5 stars. But don't rush into this installation thinking it will be a 10-15 minute job. If you do, you will become impatient, make mistakes, and find yourself unfairly hating a very good product.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Motherboard Chatter Causes Problems

    • Written by from Calgary

    We own a three-year-old York furnace. I installed the Nest thermostat before winter. Throughout the winter we had several problems with the furnace – we had to replace the motherboard twice, fan and other repairs. The technician finally diagnosed that the Nest kept making calls to the furnace turning it on and off (chatter). We have since replaced the Nest with a regular thermostat and have experienced no problems. This was a very expensive experiment. Cool product, but does not appear to be ready for mainstream …

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    If you do the research and install correctly, it works!!

    • Written by from Colorado Springs

    We were looking to upgrade our current thermostat and found the Nest. we did the research before hand -- took a picture of our existing wiring set up, sent to Nest, and they replied our system was compatible.

    bought off Amazon, arrived two days later. got the box, read the instructions to include the install picture we got from Nest earlier. Took less then 10 mins to install. One thing, once you get it powered and working, it automatically starts to look for updates. don't worry if you don't get the splash intro screen right off. its installing most recent software. a green light will blink at the top of the unit and a "house" icon will be on the screen. be patient (15 mins or so) as it updates.

    one updated, it goes to work learning your schedule!

    I truly believe most of the 1 star ratings installed this sucker on existing systems it is not compatible with -- and they did not do the research to find out before they bought it. we have now had it for one month, not one issue. looks great, has internet connection to an app, and functions as advertised. highly recommended!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Simplicity at its finest...

    • Written by from Lewisville

    This was extremely easy to setup and use. I will never use any other thermostat as long as I live.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    HAL 9000

    • Written by from Moreno Valley

    HAL 9000 is what I named my Nest. This is one of the coolest things that I have ever bought. My old thermostat would always turn off and on at different times, yet it was not broken. When I installed it—the old unit—I set up a schedule. Yet 2 years later it seemed like it either never went by the schedule or just ignored it all together. Like many people, my energy savings went out of the door. I replaced it with the Nest—read Hal 9000—this thing is unbelievable! First off, they have thought of everything. The install, they have plates that cover up your old thermostat's hole... they include a screwdriver to disconnect the leads/wires from the old setup... they even have a leveler with the green fluid and bubble built into the unit so you know it is level. After the install be prepared to be amazed. This thing has wifi, learns your habits, you can operate from your phone or computer—it even senses when you are standing infront of it! This things is like strapping an iPhone/ipod/ipad to your heating and cooling system. Hal 9000- I mean the Nest is amazing! The only problem that I am having is explaining to my friends that they need to come over to my house to check out my killer thermostat. They think its weird until they see it, and then they want one. Only thing left to do now is teach it to open the pod bay doors, and then tell it to refuse to open them after I ask.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    Excellent

    • Written by from Innisfil

    I have had this for over three months now, and I am truly amazed with it.
    I like the fact that if I go away for a few days, I don't have to worry about setting up a new schedule, it knows I am away and takes care of everything.

    On my way home form a weekend of fishing, I can turn on the air conditioning before I get home, so the house is cool by the time I get there.

    I really like not having to switch the thermostat from heat to cool, it just knows what to do.

    A fantastic device. I think it is overpriced, but I still bought one and I am very happy with it.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    I've had for over a year now

    • Written by from Tucson

    And I love it! We actually put in two in our Arizona home, and have saved hundreds in cooling costs. Not to mention, it's just cool looking!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Works as advertised... only better!

    • Written by from Tampa

    We've been using our Nest for 4 months. It's completely learned our habits. It knows that in the morning it needs to cool down to compensate for my hair dryer, that Sunday mornings no one is home and it turns completely off. It knows our every move every day of the week and adjusts for it. Already seeing significant savings in our electric bill.

    We had ours professionally installed and I could tell it was something we would not have been able to do. However, our installer had no idea how to set it up on our home network or connect to our wifi, but that part was a real breeze.

    My husband and I both love being able to control it from our computers, iPad, or iPhones no matter where we are.

    Only tip is to really give it a work out in the first two weeks so that it completely learns you patterns. You have to pay attention to your comfort all day long and tweak it all the time so it learns what you will be wanting it to do for you. The more you do, the more automatic it will make the adjustments in the future.

    5 of 9 people found this useful

  • 5.0 out of 5 stars

    Great Product - East to Install

    • Written by from Calgary

    Quick and Easy to Install. Great Product, and awesome app to control it. Very well made product. Could not use another thermostat after using the Nest.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Great Product

    • Written by from Harrisburg

    I have two of the and they are fantastic.

    5 of 9 people found this useful

  • 5.0 out of 5 stars

    Awesome job Nest

    • Written by from GLENNVILLE

    The Nest has already save me a ton of money. It's design is clean and vary attractive on the wall.

  • 5.0 out of 5 stars

    Great Product with iOS

    • Written by from Austin

    Works perfect with the iPhone, iPad or any iOS. I like that you can control the device while you are away. It has more features then I care to use but play around with it, you can definitely save money.

  • 1.0 out of 5 stars

    Great product, but don't upgrade yet, especially if you live in the South

    • Written by from SLIDELL

    Have had my nest almost a year. Installed it the end of last summer. Love all its features except 2:

    The first is the way it plugs into the wall. It is very easy for family members to knock it off the wall while trying to set it. It is better set from your iPhone. This would not be an issue if people were not playing with it so much do to the main issue in the next paragraph.


    The main issue with the Nest is the lack of ability to control humidity settings. My old thermostat allowed this. I have discovered that living in the South, this is a very important feature for comfort.

    When the nest turns on to cool the house, the humid cold air is annoyingly uncomfortable. Turning up the ambient room temperature to correct this results in a room that feels to warm after the AC stops blowing. So either you feel a little too cool when the AC is blowing, or a little too warm when it's not. This is not extreme, but just enough to be annoying if you spend time in your house. I don't notice it when I return form work and go to bed, but I do notice it on weekends and days off when I spend time in the house this summer.

    I am well past the learning curve for a new device, and have not solved this, but I do see where the Nest measures the humidity. So it should be possible for the company to allow us to control it.

    Since a basic wired thermostat has a humidity control feature, I am surprised that Nest does not. If I was not so lazy, I would re install my old thermostat. If Nest solves this problem, I will upgrade.

    4 of 8 people found this useful

  • 5.0 out of 5 stars

    Love the nest

    • Written by from Winnipeg

    The thermostat worked perfectly from the moment of install. The app was easy to use and easy to adjust. Love the fact it auto aways or I can set it from where ever I am

  • 1.0 out of 5 stars

    Great Design, horrible product with major issues

    • Written by from Riverside

    The Nest has the beauty of Apple design but poor quality product

    The product installs easily and support is good

    After running fine for a couple months I came home to both my furnace and air conditioner running at the same time. This was for three days and house was 90 degrees. The energy costs alone are greater than any potential savings. The danger factor alone for this known problem is high and I can't believe they don't recall the product.

    I received no alerts or anything on the iphone app. It only pretends to be intelligent for minor features. It is has little intelligence for reliably heating and cooling your house which is the main job.

    I went back to a $25 Honeywell thermostat from Home Depot and everything is fine. Nest will replace unit but how could you trust the device.

    3 of 6 people found this useful