Bose® SoundTouch™ 20 Wi-Fi Music System

Bose® SoundTouch™ 20 Wi-Fi Music System

$399.95

3.5 out of 5 stars

Based on 10 reviews

Free Shipping

Available to ship:
Within 24 hours

Available for pickup:
Available for pickup:

Product Information

  • Overview

    Listening to music is easier than ever with the Bose® SoundTouch™ 20 Wi-Fi Music System. It lets you wirelessly stream iTunes Radio, Internet radio, Pandora, and the music library on your iPad, iPhone, or iPod touch with the touch of a button. If you have an existing home Wi-Fi network, you’re ready to enjoy rich, room-filling sound anywhere in your house. All from a compact system you can place just about anywhere.

  • Highlights

    • Play music wirelessly from an iPad, iPhone, or iPod touch with AirPlay
    • Enjoy wireless access to iTunes Radio, Internet radio, Pandora, and your music library
    • Listen to your favorite music at the touch of a button with six personalized presets
    • Experience clear, room-filling sound from a compact system you can place just about anywhere in the home
    • Works with your existing home Wi-Fi network—no extra equipment necessary
    • Free SoundTouch™ app for your Mac, iPhone, iPad or iPod touch provides more powerful control, or use the included remote for quick control
    • Easily add additional system at any time for a multi-room listening experience
    • Along with Wi-Fi, source connections include a 3.5mm auxiliary input
    • Ethernet port in the back allows for wired network connection
  • Did you notice?

    Personalized presets let you select your favorite music with the push of a button.
  • Apple Recommends For

    Share the music on your iPad, iPhone, iPod touch, or Mac with wireless convenience.
  • What's in the Box?

    • Bose SoundTouch™ 20 Wi-Fi Music System
    • Remote control
    • Power cable
    • USB cable
  • Tech Specs

    • Input Type: 3.5mm Stereo Jack, USB
    • Other Features: AirPlay
    • Connections: AirPlay
    • Drivers: Two 60mm full-range drivers
    • Power Source: AC
    • Height: 7.4 in./18.8 cm
    • Width: 12.4 in./31.5 cm
    • Weight: 7 lb./3.18 kg
    • Length: 4.1 in./10.4 cm
  • Manufacturer Information

    Part Number

    • Mfr. Part Number: 355589-1200
    • UPC or EAN No.: 017817610087

    Warranty

    • Note: Products sold through this website that do not bear the Apple Brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple's Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.
    • Warranty: One-year limited (For details, please visit http://www.bose.com/customer_service/owners/warranty/index). Apple is an authorized Bose dealer.

Compatibility

Questions about compatibility?
Call
1-800-MY-APPLE
or Chat now

iPhone models

iPad models

iPod models

Ratings & Reviews

Rating Breakdown (3.5 average)
Number of stars Percentage Number of reviews
  • Most versatile WiFi and AirPlay speaker on the market!

    5.0 out of 5 stars

    An incredibly versatile WiFi speaker with the size and performance fit for just about any room in your home. AirPlay streaming wor An incredibly versatile WiFi speaker with the size and performance fit for just about any room in your home. AirPlay streaming works just like any other AirPlay speaker, but with the SoundTouch app you have access to much more, like Pandora and thousands of streaming internet stations. The programmable preset buttons work just like the presets in your car, so you can tune in to a favorite internet radio station, pandora channel, or even stream from your iTunes library, at the touch of a button, without having to take your iPhone out of your pocket if you don't want! AND, with multiple systems, the Play Everywhere feature as well as independent controls are incredible for a house full of great sound!

    • Written by from PORTLAND

    26 of 31 people found this useful

    Was this useful? Most versatile WiFi and AirPlay speaker on the market!
  • Good idea but still need to improve a lot!!!

    1.0 out of 5 stars

    After installing my Bose, everything went fine... airplay working properly with all devices, preset fine, Bose app ok. But:

    1) After installing my Bose, everything went fine... airplay working properly with all devices, preset fine, Bose app ok. But:

    1) when you load a library on Bose library or,
    2) when there is a change or you have to reset your network... then, a nightmare starts, no airplay, only presets!!!

    Restarted, then, reset to factory settings 100x, and no AIRPLAY, which was the aim of buying this device!!!

    And still trying to setup AGAIN!!!

    • Written by from Málaga

    21 of 31 people found this useful

    Was this useful? Good idea but still need to improve a lot!!!
  • Works for me

    4.0 out of 5 stars

    Obviously great sound from the Bose product. The SoundTouch 30 is awesome - but for not for an additional $300.

    I didn't hav Obviously great sound from the Bose product. The SoundTouch 30 is awesome - but for not for an additional $300.

    I didn't have any problem setting up the SoundTouch. The secrets to ease of use is loading the SoundTouch app on you iPhone or iPad, selecting your six channels, and, making sure your computer's Energy Saver is set to "never".

    So why not 5 stars? Although the iPad / iPhone app controls the speaker unit(s) and the SoundTouch comes with a remote control to do the same, the speaker unit does not have the same song back, song pause, or song advance song buttons; in the event it is more convenient to just reach out to do so.

    • Written by from vestal

    9 of 9 people found this useful

    Was this useful? Works for me
  • Simple enough for an 84 year old

    5.0 out of 5 stars

    I bought this for my 84 year old mother. After I set it up, she is able to play 6 different streams (NPR, WQXR, WKCR, WFMU, et cet I bought this for my 84 year old mother. After I set it up, she is able to play 6 different streams (NPR, WQXR, WKCR, WFMU, et cetera). There's nothing else on the market like it. The person that works at the Apple Store didn't understand what it did; I had to go online to Bose's website to learn its functionality. It can act as an AirPlay speaker from iTunes, it can act as a stand alone Internet radio, it can play playlists off of your mac without your interacting with the mac if you have the SoundTouch app running. It sounds fantastic. The remote is very easy to operate. I highly recommend it.

    • Written by from White Plains

    1 of 1 people found this useful

    Was this useful? Simple enough for an 84 year old
  • Do NOT buy yet.. needs to be more stable

    2.0 out of 5 stars

    I bought my SoundTouch 30 a little over a month ago. (May 2014). I saw the demo in the Bose store and I was very impressed... it I bought my SoundTouch 30 a little over a month ago. (May 2014). I saw the demo in the Bose store and I was very impressed... it was SO slick that I dropped 900 bucks on it right there. I'm a big fan of Bose products and was excited they finally had the "Apple TV for audiophiles" Overall I say it's not worth the money YET.

    Pros:
    Set up was easy enough although you have to connect it to your computer before it will find your network...seemed a bit odd... I digress.

    Lots of radio channels available

    Air Play is great (when the speaker is on line)

    Easy to swap out pre-sets quickly

    Great volume control on the device and the remote, [will get really loud but also can turn it right down so it's very very low]

    Looks great

    And obviously frigging FANTASTIC sound quality you would expect from Bose!

    Cons:
    Connection/software isn't stable [despite moving it and my wireless router (AirPort Extreme) with in 6 feet of each other, re booting, changing wifi settings etc, it hasn't improved, It will go off line for minutes to hours at at time. Very frustrating. Often when I turn it on it can't find the WiFi network I re boot my router and the SoundTouch and sometimes that works, sometimes it doesn't. I have apple TV and have NO issues with connectivity and that's streaming video, Audio should be much less of a bandwidth hog] This is the biggest downfall of this device...

    The volume control on the App is clunky, you can't adjust the volume accurately (ok i'm fussy but it's annoying)

    There is no "mute" button on the app to silence it for a phone call

    Often the app can't find the device (Likely because the speaker can't be found on the wifi network (see above))

    navigating your music library isn't as slick or easy as it could be.

    I would say once they have a new more stable software platform for this, it will be worth every penny but for now save your money until the bugs are all worked out.

    • Written by from Vancouver

    3 of 3 people found this useful

    Was this useful? Do NOT buy yet.. needs to be more stable
  • Great product!

    5.0 out of 5 stars

    Was really on the fence about Bluetooth vs Airplay (i.e this speaker or a different one). Airplay offers the advantage of being a Was really on the fence about Bluetooth vs Airplay (i.e this speaker or a different one). Airplay offers the advantage of being able to use it for both audio and video, while Bluetooth is strictly audio-only. However, after reading some reviews on Airplay, it appeared as though Airplay didn't always work so good for some people.

    After stewing for a while finally decided to give Airplay a try with this speaker. Well, it turns out all my fears were unfounded -- Airplay works perfect and this speaker does too! Setup was a breeze (though there was a firmware update for this speaker that took a few minutes to complete). The sound is awesome. Perhaps the only nit-pick is that there's about a second delay between starting/stopping a song and when the music stops on the speaker. I assume this is probably due to buffering the speaker does or something. Anyhow, it's minor.

    When watching a movie and Airplay'ing it to the speaker, the video and audio seemed to be synchronized very well (this was something some of the Airplay reviews I read said was problematic).

    No complaints!

    • Written by from Dover

    1 of 1 people found this useful

    Was this useful? Great product!

Questions & Answers

Answers from the community