• 1.0 out of 5 stars

    Stop working

    • Written by from London

    Don't waste your money on this dock. Have bought two now and both have stop workin on me after 2-3 months.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Avoid if you have a case, or use headphones

    • Written by from Liverpool

    Sits on the desk and charges your phone...That's it!

    Will not take any sort of case on the phone, and the headphones are unusable (unless you like listening on full volume through the line out)

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Totally Useless

    • Written by from Newport

    Really???..... This has got to be the worst £25 I have ever wasted!.... Get a grip apple, have someone at least test your items before conning Joe public!... Mine's gone straight in the bin!.. I wouldn't even sell it on to someone else - I wouldn't do that to them... So why would YOU??.......

    14 of 21 people found this useful

  • 1.0 out of 5 stars

    Volume doesn't adjust and with the Official Apple case it doesn't fit

    • Written by from Andover

    Bought this item along with the official Apple case and with the case on my 5s it now doesn't fit in the cradle/dock.

    I have also tried to listen to music and charge my phone through this dock and have found that you can't adjust the volume from 98%. For some strange reason as soon as you stick the phone in the dock the volume is set it 98% and you can't adjust it. A bit disappointing really for an Apple Product and quite expensive.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    Doesn't work even with a thin case on the phone

    • Written by from Putteridgebury

    I wouldn't expect Apple to get this so wrong. I have a fairly slim protective case. The tolerance is non existent. The phone fits in with a very tight fit so that there is absolutely no thickness allowance for a case on the phone.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    Incompatible with official case

    • Written by from Prague

    My wife bought me iPhone 5s with official case and dock as Christmas presents. She was very sad when we unpacked those items and realized that dock and case are not compatible. Our biggest complain goes to the fact that customer must go through reviews to find out products compatibility and even with both products on the same order, customer is not informed about possible issues.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Virtually useless

    • Written by from LONDON

    Very disappointed with this product. Bought two, returned two.Touch ID can't be used easily whilst docked and you can not dock with any type of case on the phone including the Apple ones. Given that the Apple case is tricky to get off (due to it being an excellent fit) the dock is impractical. Unless you have nothing to protect your phone avoid this like the plague.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Cannot be used with the leather case for iPhone5S

    • Written by from Nivå

    Very disappointing that dock can not be used with the leather case. I just bought 2 docks and 2 casings - stupid. Apple you can do better!!

    23 of 27 people found this useful

  • 1.0 out of 5 stars


    • Written by from Worthing

    Reviews are so useful. Based on all the other comments about this product, i have no intension of buying one. I would have thought purchasing the Apple designed for purpose product would be the way to go. It seems not!

    7 of 16 people found this useful

  • 1.0 out of 5 stars

    Utterly pointless.

    • Written by from Warrington

    The fact that in order to use this dock, you have to take any case you might have bought (including the expensive Apple one) off each time is just utter stupidity. I get that the design team don't want their creation hidden, but for an item as expensive as the iPhone it is at best naive and more likely just sheer arrogance to demand it. This dock is aesthetics over function, pure and simple - it looks nice but does not perform in a satisfactory way, that is the way in which (judging from other reviews) the majority of Apple customers want it to. Also, the fact that no cable is included makes this poor value for money.

    32 of 39 people found this useful

  • 1.0 out of 5 stars

    Disappointing design flaw

    • Written by from Monmouth

    This isn't designed for the 5s. The rim of the base sits just above the home button so it is awkward to unlock using the fingerprint sensor. A simple dip in the rim is all that is needed to make it work.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    Beware - headphone remote does NOT function with iPhone 5s dock

    • Written by from Leicester

    Up to and including the iPhone 4S, the headphone socket was on the top of the phone. You could charge it in an Apple dock while listening via Apple headphones connected directly to the phone and control the volume from the remote on the headphones. If you had a universal dock with remote, you could even listen on headphones via the dock's Line-Out socket and control the volume using the dock remote.

    Then came the 'new, improved' iPhone 5, with the Lightning connector and the headphone socket on the bottom, meaning you can't access it when docked! No dock available from Apple, so I eventually I bought a Belkin Charge + Synch Dock with AUX Port. I could listen on headphones via the AUX port, but still couldn't control the volume except via the phone volume buttons.

    So, when I saw the iPhone 5s Dock, I though this would provide the solution I was looking for. The lightning connector is all digital, so surely it would be possible to provide a headphone connector on the dock that actually supports the functionality of Apples own headphones? But no, it's still a straightforward 3-conductor Line-Out so doesn't support volume control.

    Is it really beyond Apple to make a phone + dock + headphones that each support the functions of the other? If so, can I suggest to Sir Jonathan Ive that the next iPhone design returns the headphone socket to the top of the phone so we can use it when docked? Please?? Pretty please???

    27 of 32 people found this useful

  • 1.0 out of 5 stars

    So disappointed at basic design flaws

    • Written by from Halesworth

    This is my first iPhone having switched from a Nokia. Having a docking station makes sense - but as other reviewers have said - it will not seat into the dock with ANY form of cover. As the leather cover is a bit awkward to slip off it makes it a bit of a nonsense and the product details should state this explicitly up front - but do not. Additionally, as the phone sits low in the dock the main switch and fingerprint sensor is obscured meaning you have to remove it from the dock in order to do anything with it. Given the level of thought that has gone into the functionality of the phone I'm astonished at this poor design and wish I'd waited to have the benefit of these reviews before I bought it.

    24 of 27 people found this useful

  • 1.0 out of 5 stars

    Useless if you use a case

    • Written by from Portsmouth

    This is well made and has a line out socket but will not accommodate even the thinnest of phone cases. Most people protect their phones in a case, but with this dock you have to remove your phone from it's case...can I be bothered to do that every evening, probably not!

    18 of 24 people found this useful

  • 1.0 out of 5 stars

    Epic fail...

    • Written by from Acton

    Dear Apple, this is the new 5s dock? Really? Why didn't you put a dip in the casing so I can sign in with Touch ID? Very disappointing attention to detail. (Almost as shocking as round the back of the appalling 5c case...) Big hmmmm from me.

    172 of 224 people found this useful

  • 1.0 out of 5 stars

    Line-Out no Line-In ??

    • Written by from Brøndby

    This was supposed to be a great product for using at the office.
    ++Easy charging and listen to music.
    -- Unable to to pickup calls from headset (No Line-In)

    Why doesn't this have Line-In and Line-Out so it would be possible to use the headset for calls ?

    122 of 163 people found this useful