Customer Reviews and Ratings

1.5 out of 5 stars

Based on 24 reviews

  • 3.0 out of 5 stars

    USB cable

    • Written by from Cockermouth

    after I had this cable for two months the cable stopped working

    120 of 150 people found this useful

  • 1.0 out of 5 stars

    Bad quality

    • Written by from Comber

    Bought both my kids an iPod for Xmas - both cables not working now - very poor

    102 of 117 people found this useful

  • 1.0 out of 5 stars

    Lightning Fast Faults!

    • Written by from Uppingham

    I still have at least 8 '30 pin' cables for iPods, iPhones & iPads, which have all lasted all this time, with not one fault.
    Since my partner and I bought each other the iPhone 5 in January, we've had 3 faulty 'Lightning' cables each. Yes, Apple will replace them under the warranty, providing you return the faulty one! If not, they will relieve your credit card of £15.00 and leave you with yet another cable which will break within a month.
    This is clearly a very poor design and one which needs to be addressed by Apple immediately.
    Come on guys. Your quality control is going down the pan here!

    96 of 110 people found this useful

  • 1.0 out of 5 stars

    Very cheap quality.

    • Written by from Glasgow

    I bought my iPhone 5 in November last year, and tomorrow I have to go replace my cable for the 3rd time. When will Apple design one of a better quality, that doesn't stop working after a few weeks? I refuse to spend any more money on these cables and will be sending a complaint.

    48 of 53 people found this useful

  • 1.0 out of 5 stars

    lousy quality

    • Written by from SUNDERLAND

    After using the charger for 5 month, it doesnt work anymore! So far the lousiest charger i have ever used! Please solve this problem ASAP!

    45 of 49 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed!

    • Written by from London

    I have just gone through my THIRD cable. This is just completely inconceivable and is costing me a fortune! You would have thought Apple would have spent more time and effort in making a virtually unbreakable charger, especially after forking out so much money for the iPhone 5 in the first place! Very upset that they released such a flimsy product.

    23 of 28 people found this useful

  • 1.0 out of 5 stars

    I'd give it 0 stars if I could

    • Written by from Penzance

    This product is so poorly manufactured, not to mention the price of it. I've now gone through 2 cables and I can't be bothered to get another one because it's rubbish.

    21 of 24 people found this useful

  • 1.0 out of 5 stars

    Rubbish

    • Written by from Sheffield

    Got the iphone 5 in september, had 2 cables from apple and both broke within weeks of using. I then bought an adapter so i could use my iphone 4 cable and now the adapter has stopped working. I have 4% battery and do not know what to do or buy next. Sort it apple.

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    !

    • Written by from Matlock

    My charger has broken after just having it for a couple of months, I have to plug it in several times before it chargers and then sometimes it won't charge at all, I don't want to spend a load of money for another charger that will break again in a couple of weeks.

    19 of 22 people found this useful

  • 1.0 out of 5 stars

    4 broke since christmas

    • Written by from retford

    Well, we both got iphone 5's for christmas, and we'd priviosly had iphone 4's for 2 years. I still to this very day, have my 30 pin iphone. 4, origional cable fully working from over 2 years ago. So why do the lightningg conncter break so easily? They loose connection for abit and then just die, and now you expect yet another £15 out of my purse? When working the cable is very fast to charge and i like the both way charging, but seriosly, letting the phone down, bad reviews to all my friends and family! I advise to get the adapter from. 30 pin to 8 pin using the old cable, apple stil steals a further £25 from us, but at least they won't break! Fix it apple!

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    doesn't charge anymore..

    • Written by from Sandbach

    i've had my ipad mini for up to 3 months now and the cable cord doesn't work anymore, i'm not paying £15 if it's going to break again. I see people have the same problem as me, that i have to move the cord to a certain spot so that my ipad will charge. Apple needs to sort out this problem and they should replace the broken ones to brand new ones to the costumers.

    16 of 18 people found this useful

  • 1.0 out of 5 stars

    Lead for I phone 5

    • Written by from Edinburgh

    Have had phone since jan and during the 3 months I have had 4 chargers! Most inadiquite charger ever made! Not just my fone but lots of friends having same problems.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Flimsy

    • Written by from London

    Like everyone else, I have drawers full of 32-pin chargers. The lightning charger, however, doesn't last. The lightning end has become limp and flaccid (within months) and charging my iPhone is a frustrating challenge. The iPhone 5 is great - but it needs power to work. Sort it out, Apple!

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Iphone 5 cables

    • Written by from GLASGOW

    I have bought both my son and daughter Iphone 5's and am currently on there 6th and 7th cable whats going on this should have been a tribute to the late steve jobs but is becoming a farce GET IT SORTED APPLE.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Faulty!

    • Written by from Watchet

    I have had my iPhone five for just over 6 weeks now. I cannot fault the phone; it's great. However, the cable is terrible it has worn out completely. I opened it up to try ad fix it and found that the small red wire inside had worn in half. I don't expect this from a product that cost £500+ and would like a new cable sent to me because I now have a phone on 4% battery and no means of charging it!

    12 of 16 people found this useful

  • 1.0 out of 5 stars

    Absolutely rubbish!!

    • Written by from new mills

    I thought it was just me, but it seems they're just awful wires! They snap and break so easily!! On my 3rd one!! It's the last thing you want to be spending all your money on after purchasing a very expensive phone!! Sort it outttttttt

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    very poor for apple

    • Written by from london

    the cable is complete rubbish, been with apple for many years but I'm close to giving up on them, get your act together apple

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    iphone 5 cable

    • Written by from brighton

    broke after just a few weeks, a very poorly made product.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    very bad

    • Written by from Southampton

    i have brought about 6 of these cables now and every single one of them has snapped off, this new cable design is a complete con and you should change them all back to the old cable

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Solution ?

    • Written by from NORWICH

    I think that Apple could solve this cable problem by making the plug that goes into the unit about three times the length. As it is so small it is easy to damage the cable by bending/pulling. If cable wires then short-out they can damage the power supply !!

    4 of 6 people found this useful