• 1.0 out of 5 stars

    Poor engineering design

    • Written by from gravesend

    Might want to consider and arrange customer priorities when designing a product. You seemed to have poorly evaluated the customers needs on cable specification of life expectancy. Have bought several cables now didn't realise there was a monthly subscription fee of one cable per month for charging my phone.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    This wont come as a shock

    • Written by from Chipping Sodbury

    I am now on my 5th cable in 15 months. My phone spends most of its life sat charging on my work desk, so its not unusual usage. Yes Apple will "occasionally" replace the cable FOC, but put simply, the cable is not fit for purpose. Unfortunately I cannot foresee a change to this issue, as its all about the %'s of faults with Apple. It would however be useful if they could at least reduce the price of the cables to reflect the quality of the product.

  • 1.0 out of 5 stars

    rubbish... i mean really really rubbish

    • Written by from Alton

    have gone through about 20 of these, all the apple ones have failed for x4 iPhones, x3 iPods, x1 iPad.... replacement ones have broken... complete and utter rubbish and overpriced for the quality... doesn't seem to do any good writing reviews because they just do not last... we need these cables yet they are so bad!!!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Shocking charger

    • Written by from Littlehampton

    Pun intended, but on a serious note, this is such a terrible charger, everyone has the same issue with the cable splitting at the top of the lightening port.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    let down

    • Written by from Taunton

    I feel completely let down by Apple as I have bought many of their products but the lighting cable to my iPhone 5s (and both my daughter's iPhones) have failed to work for no reasonable reason, on more than one occasion. To replace these cables are not cheap £15 a time! This is the most usless piece of equipment ever and I feel Apple should seriously look into producing a new charger free of charge to all that are forced to use this useless lightning cable - it is seriously not fit for its purpose!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Terrible product

    • Written by from Inverness

    I seem to be very lucky -- other people report their Lightning cables becoming unusable after as little as a month, whereas mine seem to last 3-4 months. Which is still appalling. But at least our local Apple reseller is willing to replace them. And I hear that Apple stores replace them no-questions-asked. It's still a shame that such high quality phones and tablets are let down by such terrible cables.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Very poor quality

    • Written by from London

    Very poor quality had sevral probleme with this cable.not charging properly the quality should be high comparing to the price device

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    DISGUSTING quality.

    • Written by from Ruislip

    Never before have I been so INFURIATED by Apple. I have been through FOUR of these Cables in the last FOUR MONTHS. The quality and design of this product is truly pathetic, how can Apple be charging such an extortionate price for these horrendous leads which appear to only last up to a month. Might I add that all four leads, of which are still in my possession,appear to be in PERFECT condition on the exterior, though each one has failed due to obvious internal reasons of which I do not know. As if to frustrate me further, after the purchase of my mac pro for Christmas, within a month of having the product, the same issue has arrived with my charging lead. This is becoming trdiously repetitive and I can honestly say that I will not be upgrading my iPhone to the newest model this continues to happen. I am NOT the kind of person who can afford to shed out 15-20 pound on each new lead I must order to maintain the use of my iPhone. Apple's reputation is truly going to be at stake if they do not do something to compensate those of whom this issue has affected and for the clearly inevitable problems for the future.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    two cables broken so far

    • Written by from Lincoln

    Lightning cables are poor design both my Ipad and Iphone cables have broken at juction with the connector (both at same place)
    I had an old Iphone 4 cable lasted 3 years.
    these new cables dont last more than 6 months.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Refunds should be given

    • Written by from Whitley bay

    I now have 3 of these cables broken - within 6 months. The simple fact is that they are poorly designed and always go in the same place - just beneath the connector into the device, where the cable element starts. It doesn't like being bent and there is a connection issue that develops after a period of time.

    Not good enough for Apple and refunds should be given to those that are being forced to shell out on new cables. This isn't a consumer or care issue, it is a design flaw.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    What a joke

    • Written by from Southampton

    Useless cable always becoms faulty

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Cable gone AGAIN!!!!!

    • Written by from London

    Something so simple yet you cant seem to listen to your customers and make the necessary design tweaks to ensure this product works. It is no secret that the cable casing is so delicate that it cannot withstand normal wear and tear so why have you done nothing about it??? USELESS!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Lightning cable

    • Written by from Norwich

    Would like to give no stars..this cable is not fit for purpose and should be redesigned...I have had to replace my cables several times wich is unacceptable especially as I charge my devices in the same place each time so the cables have had minimal handling..come on Apple sort it out!!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Shockingly poor design, poor quality & overly priced

    • Written by from Stonehaven

    Rubbish, rubbish, rubbish!! I've just spent over £700 on a new iPhone and I can't charge the blimin thing!! Having dealt with the same faulty cable issue with my previous iphone for over a year where I was forced to purchase a new cable every couple of months, I was hoping Apple would have sorted this issue by now but the lighting cables are as dodgy as ever. I completely regret buying another Apple phone simply because of this issue. It's like throwing money down the drain, £15 to be exact, every time the cable decides to stop working or my phone decides that it 'doesn't support this accessory'. I used to rely on my phone for such things as receiving and making calls, sending messages, using the alarm clock to get me up for work etc but not any longer as I can never guarantee that my phone will have any power. I've spent thousands of pounds on iPhones, iPads and iTunes but now I really wish that I'd gone for a Samsung phone for a stress free "being able to use my phone type thing" life.
    P.S Up until they die, my charging cables are treated with much love and preciousness. I don't abuse them and my last cable still only lasted 10 weeks. I quite simply don't understand how Apple can make something as technical and advanced as an iPhone but can't make a simple cable that works and can withstand normal wear & tear. Sort it outApple!!!!!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Cable failure due to poor design

    • Written by from Coventry

    We have several Apple products in our household including I-Phone 5's, an I-Pod 5th Gen and I-Pad and the Lightning cables fail one by one, normally when they’re out of guarantee. I had a discussion at an Apple store, but was made to feel that it was my fault and needed to take more care with the use of the lead. The leads seem to weaken at the point where the cable goes into the device connector. On the older generation devices, the cable was thicker and the cable coating was a lot tougher therefore protecting the wires better. Another problem is that the connector is difficult to remove from the device due to the small shiny surface area of the connector and the high unplugging force required. This may contribute to the failing of so many leads due to people pulling on the lead to remove the connector. If you remember, the old connector had release buttons and once pressed the connector released with ease. I like Apple products, they are very well designed and very robust, but the Lightning USB cable lets them down by a mile. I’m considering buying a competitors phone that uses a micro USB connection, because I know that these cables are less likely to fail and if they do I can buy a cheap alternative cable, not one that’s costing £15 every time (Apple Tax). This seems to be such a common fault, you would think that Apple would do something about it, or at least make replacement leads more affordable.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Apple build quality on this is poor

    • Written by from Montacute

    Apple's quality control has taken a dive with the lightening cable

    Had cable for iphone 5, ipad mini and ipad all split exposing the wires within, in the last 12 months

    Avoid avoid avoid avoid.......

    The replacement bought from the well known internet retailer's basic range is hard wearing and does the job better

    Disappointing

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Now on my third 5s charger!

    • Written by from Norwich

    I brought my 5s in February and now it's September I am currently on my 3rd Charger. I also have an iPad which has the same cable so I have used that in conjunction with my iPhone 5s and iPad at the same time. I then brought another from apple (cable) which also broke - it is apparently called the 'double chin' which is where the end of the cable doubles up and starts to become 'iffy' and slowly degrading quality. I therefore decided to buy a cheap one online which also failed to work within 1 week of buying it- Granted it was not an apple product but still- none of the cables that I have brought work. Clearly there is a universal default with the cables, this is also a bad point as all Apple cables are very expensive! But overall, I still love my iPhone and all products, its just a shame that the cables don't work.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    5 cables in the bin

    • Written by from Bradford

    Not impressed with tis new cable ,the old style never failed but this new cable is a load of rubbish ,ive sourced another made by another company which is double thickness cable and more robust but I still get device or accessory not supported sometimes ,as I do with apple products but im told this is ios 7 fault .hope 8 fixes that ,so apple fix your bad idea and repair the fault or put the old connecter back!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    3rd cable in 2 years

    • Written by from Carshalton Beeches

    I've now spent £45 on 3 cables, I carry the cable with me everywhere I go and gets used several times a day. Every cable breaks in the same spot just below the housing! I refuse to buy a another one, I'm surprised that with the pride Apple has in its products and refusal to standardise cables to Micro USB and realise inferior proprietary cable has made me so anti-iPhone.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Not fit for purpose

    • Written by from Dublin

    I am an Apple fan and usually like everything about their products. In our household we have 4 iPhone 5 s and each one of us has had problems with the lightening charger, which fails to function after a few months of use . I have taken it back to Apple but had a very bad experience, where they made it difficult to replace. Where is the pride in the product. It is clear that the product is not fit for purposes and no we (all 4 of us) don't yank it out or mistreat.

    Come on Apple take responsibility for the quality of your products and the service to loyal customers. Do they read and monitor these comments?

    Jim

    3 of 3 people found this useful