• 2.0 out of 5 stars

    Disappointed

    • Written by from Trowbridge

    Have to say that I'm more than a little disappointed with Apple. The expected "plug it in and it just works" was just as expected . . . at first.

    My first Time Capsule was plagued with errors and I kept having trouble connecting to the drive until, after a few months, it just died.

    I'll not go into the annoyance I had trying to get someone at the Apple Store to just replace the darn thing, or at least send it off for repair - Apple's insistence in booking an appointment (next week) with someone at at the Genius Bar was just going to be a waste of my time. I had to insist on seeing the manager to just get a retail replacement i.e. my consumer rights regarding faulty products. (they wouldn't send it for repair).

    So, had the new one for a few months and, whilst time machine does indeed seem to be backing up both of our laptops, I still have great trouble being able to connect to the drive through Finder. Surely this should "just work" like most other Apple product, but it doesn't. I've tried all of the FAQs and Forums without results - therefore I remain disappointed.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Ok - but glacially slow

    • Written by from London

    Installation and setup is a piece of cake.
    However, running backups are glacially and annoyingly slow. Wish I bought a device I can simply plug directly into the Mac and backup from there.
    Also, the device hangs up regularly and needs to be restarted.
    Maybe mine is just a Monday's machine, but wouldn't buy it again.

    4 of 9 people found this useful