• 1.0 out of 5 stars

    AWFUL

    • Written by from Lausanne

    The magnet on the connector has become very weak and it keeps getting disconnected, even with the slightest tug. I have to reconnect this thing several times a day. Its possibly the worst Apple connector I have even owned.

  • 1.0 out of 5 stars

    Breaks and eventually melts, a really bad product :(

    • Written by from København V.

    Breaks and eventually melts, a really bad product :(

  • 1.0 out of 5 stars

    Planned obsolescence? to the point of being dangerous

    • Written by from london

    As mentioned in nearly all the other reviews for this charger, it is prone to overheating and burning out at the wire near the base of the transformer. It's complete bobbins and the price is just ridiculous. Given Apple's usual design and engineering ability, I'm incredibly suspicious that it was built to fail, and this is a way of making money by planned obsolescence. Mine just went (AGAIN) via an overheat, and the discolouration that has appeared on the plastic coating to the wire looks suspiciously like something has been burning.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Very Poor, weak cable and far too expensive

    • Written by from Totnes

    I'm very careful with my cables, especially at this price. Even so, with modest use the cable broke at the base, rendering it useless. Not good enough Apple!!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Dangerous product! Apple burying its head in the sand!!!!

    • Written by from Trowbridge

    I've always been a big fan of Apple products but this power supply definitely isn't up to their usual standards. Despite clearly having a design fault that causes the cable to short out, split and blacken near the transformer, Apple refuse to take any responsibility for its failure. "You've bent the cable" they tell me - err, yes, at the point where you're supposed to wrap the cable around the little pop out 'hooks' on either side of the PSU as per the manual supplied with the MacBook Pro Retina. Does Apple take responsibility for this? Nope - they fobbed us off and refused to replace the power supply. I guess we should just be thankful that it didn't cause a fire! But then Apple wouldn't have cared about that either, I suspect...

    Very, VERY poor show, Apple. Today my love affair with Apple came to a very abrupt end. Your products may look lovely and shiny but it would seem that you don't stand by them once they're outside the warranty period even when it's clear that the design of the product is faulty.

  • 1.0 out of 5 stars

    Same issue

    • Written by from Rugeley

    Exactly the same issue as every other user on here. Dreadful quality, overheated and failed adapter. I have no problems with the magnet connection, just the dangerous overheating. I wonder if Apple have had to compensate anybody for a fire damaged home or dead relatives!! Maybe they might give a free adapter!!! Also, very arrogant of a company to only allow you to leave a review if you rate their product with at least 1 star. Shame on you, but of course, you don't care.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    JUST HAD TO BUY MY 3RD ONE

    • Written by from Great Yarmouth

    I love my Mac but the quality of the charger is not acceptable i have just had to purchase my second one in 3 years. I hope the 3rd one I have last a lot longer.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    ABOUT TO BUY CHARGER NUMBER 3

    • Written by from westcliff-on-sea

    Number 3 for this model Mac, my 5th additional apple charger to date. Shoddy piece of equipment. It literally explodes. It's like it has a timer built in set to go exactly every 16 months. You have no choice but to replace it with the same again. If someone else makes a charger for them I'm interested.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    horrible

    • Written by from New York

    too big. keeps falling off.

  • 1.0 out of 5 stars

    Overheats

    • Written by from PETERBOROUGH

    Even in a reasonably well ventilated room, these chargers begin to have overheating problems after about the ~18mo. mark (if not before)

    They become *incredibly* hot - as in, you can't even hold the thing. Mine actually continued to work while in this state, until it suddenly shut off and stopped charging my macbook. I was confused, went over to it, and as soon as I touched it... yeah. I realised why it had stopped working. Hot enough you could probably boil an egg on it (and considering its entirely plastic, the fact the exterior can get so incredibly hot says something about how hot the 'core' must be)

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Why reinvent something that was nearly perfect already (design wise)

    • Written by from Montreal

    I honestly prefer the MagSafe "L" than the 2. I can't have my laptop plugged while using it on my lap with my legs crossed (indian sit), the plug just comes off! I don't know about you but I sometimes work in this position and now I can't unless I unplug my MacBook or put some type of a pillow on my lap so the laptop can rest on it... I guess Apple forgot this test case... To make matters worse, I can't even use the MagSafe 1 with the new retina versions. I now have to always bring the plug with me when I could've easily leave one at work and at home. Instead, they reap us off by making us buy another adapter.

  • 1.0 out of 5 stars

    A Bad Joke

    • Written by from Oxford

    Considering the cost of Apple products, you would expect the cable not to be shredded within 9 months of purchase. A huge disappointment to an otherwise good product.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    3rd One Of These Now.... What A Load of Rubbish

    • Written by from Uxbridge

    As the title states, this is the third one of these I have had to buy in 2 years. The cable gets disconnected at the end of each day and plugged back in at the start. It does not get unplugged from the mains, and yet still, the plastic covering has deteriorated and is dangerously exposing bare wire at both the magsafe end and the adapter itself. Had exactly the same problem with the original magsafe power adapter on a previous Mac Book Pro I had. Considering this a £3000 bit of kit I use, I expect the power cable to be of a much better design. Personally I will now consider buying in a purpose built linux laptop instead of a Macbook, mainly because Apple refuse to replace this faulty/poorly designed piece of equipment. Got them to replace one about 5 years ago but spent the entire day on the phone before Apple agreed to replace it. It's cheaper for me to buy a new one then waste my time trying to draw blood from a stone. I can see another class settlement being issued on this and so it should. Only rated 1 star as this was the minimum it would allow, more like -5 stars.

  • 1.0 out of 5 stars

    RUBBISH

    • Written by from GLASGOW

    Like everyone else says, this power supply is dreadful. Overheats and has stopped working after 16 months. Time for a redesign, methinks... oh, and yeah, a refund would be handy. £65?!?!?!?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Decatur

    I think Apple needs to talk with Dell on how to build a Power Supply that last. These things were not built to last if you are a business travel and pack it away a lot.

    The sad part is Apple won't replace them.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Not good...

    • Written by from Løgumkloster

    After spending a little over 2500£ I would have expected the charger to hold longer than 14 months... I hope Apple refunds it...

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Very Bad

    • Written by

    It is so easy for the charger to fall out. The MagSafe charger is so much better than the MagSafe 2. It also overheats. This is in no way an upgrade. This one sticks out and is so weak.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Think twice before buying

    • Written by from Wigan

    Got one of these with a £2K macbook pro, laptop is brilliant charger is fragile at best. Charger never had any abuse only wall charging generally when not in use and only used around the home i.e. not ravelled up into a bag/case and unravelled where you could expect some stress to the cable and connection point. Had the product around a year and the outer jacket split and the inner cable started to fray, strands break to a point where it started to short circuit and failed. Took it back to the store who were not interested at best claiming it had been pulled. I bought another new one at the extortionate price charged so not a satisfied customer. Bought lots of apple product over the years because it is generally good quality ahead of the game reliable technology but this charger is terrible. If you are unfortunate enough to own one of these, protect the cable entry to the plug socket because if you touch it you will be disappointed.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Falls out all the time!

    • Written by from AUCKLAND

    This is a really big retrogression from the original Magsafe connector. The main problem is with the magnetic piece which attaches to the side of the Macbook Pro. It's too tall and square, and the magnet is too weak. This means it falls out constantly. It would be fine in a situation where the laptop is used like a desktop computer, never being moved from a flat desk surface, but it's a laptop, so it gets moved around and used in various situations. This results in it being pulled out by a slight movement of the cable, or pushed out by a slight push on the connector.

    Also, the plastic the cable is made of is a horrible stiff plastic, which doesn't twist and bend very easily. Not like nice soft silicone "wet noodle" type cable at all. It feels cheap, and like it won't last well.

    And finally, the waste heat produced by the transformer itself is intense. It can't be a very efficient design considering how much waste heat pumps out of this thing! This magsafe power adapter lets the whole Macbook Pro Retina device down.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Lousy quality

    • Written by from Stockholm

    Within a few months after purchase, on an adapter that isn't ever moved (I use my MBP mostly stationary), the rubber coating on the cable has turned into a soft putty that smears off at the softest touch. It has now disintegrated along much of the cable, showing internal wires. Had to buy a second adapter, which doesn't show a sign of the problem. Lousy material control at work here.

    4 of 4 people found this useful