Customer Reviews and Ratings

3.5 out of 5 stars

Based on 37 reviews

  • 5.0 out of 5 stars

    Snow Leopard upgrade in a 4 year old Macbook

    • Written by from Coventry

    I found the upgrade from Leopard very straightforward and it was a measurable improvement in speed and usability. Well worth doing it alone for £26.

    I have since added other upgrades to give even more speed. It all adds up and gives the old machinery a new lease of life.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Magic Mac upgrade went without a hitch

    • Written by from Dorking

    Once I got past the need to re-insert the CD during the upgrade process - this wasn't mentioned in the instructions - my 1.83GHz Core 2 processor Mac Mini was upgraded with absolutely no problems. Then after a few software upgrades, it was ready for OS X Lion, which again was a smooth upgrade. One thing you must do though is back up your Mac thoroughly using Time Machine - just in case.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    Better than Lion

    • Written by from Kylmälä

    ..because of compatibility issues you'll be dealing with Lion. I'll be one of those having to downgrade.

    17 of 20 people found this useful

  • 5.0 out of 5 stars

    Easy to install... Easy to use...

    • Written by from Sutton

    I've been running Leopard since 2008 but finally decided to start the upgrade process towards Lion. I've had no issues at all with the upgrade to Snow Leopard, it took just under an hour to install the disc, which was literally back up the Mac, disconnect the back up device, install new disc and click the start button. It then took another 30 mins to update all the other things via Software Update for Safari, Security, Jave etc. Then a further 30 mins to back everything up with Time Machine. About 2 hours from start to finish, most of which was just waiting.
    Everything is still there as it was with Leopard, all my photos, music, documents and files. To be honest I can't see too much difference yet, but as upgrades go it was totally painless...

    37 of 40 people found this useful

  • 2.0 out of 5 stars

    DON'T DO IT

    • Written by from warrington

    Possibly the worst MacOs I can remember. Unless your mac is brand new or super charged, don't do it. We have a MacBook Pro and iMac and they are both significantly slower since the upgrade.

    86 of 98 people found this useful

  • 3.0 out of 5 stars

    Good Experiences with Snow Leopard with slight snag!

    • Written by from Edinburgh

    I have used Snow Leopard since it was first released, I still use it on an old MacBook which cannot run Lion and I must say that it has been one of my favourite Mac OS X releases.
    I would never upgrade an operating system (with the exception of Debian based GNU/Linux variants) as in most cases an upgrade installation leaves behind files which can conflict, this is true of the majority of computer operating systems. Although I may choose to replace an older version of Mac OS X rather that upgrade, saving your data is easy thanks to the 'Archive and Instal' option when you boot from the CD which makes a clean installation and optionally transfers your user data and applications.

    So I have had a very productive time with Snow Leopard on a few computers with the family pack, however seeing as Apple still sell this product I think it would perhaps be reasonable for Apple to update it once in a while, why does this currently available product version 10.6.8 not work with iCloud?

    51 of 61 people found this useful

  • 1.0 out of 5 stars

    Possibly the WORST Apple Product Ever ?

    • Written by from Didcot

    Originally wanted to upgrade to Lion for my MBP Intel dual core machine.
    First of all its frustration to have to buy Snow Leopard as a stepping stone to Lion.
    I started the installation and it chugged along until the end where I was confronted with the message that the "Install has Failed" ....
    Tried to install again and had the message that the disk could not be written to.
    Tried rebooting the machine and found the Hard Disk could not be read and indeed could not even be seen as a Volume on the computer!
    Tried Disk Utility to no avail and tried re-installing / re-booting. After about a dozen attempts I finally saw my Hard Disk in a Terminal Window and have copied everything to an external hard disk. I then had to zero my hard disk losing EVERYTHING. I ran the Snow Leopard installer again and it worked. I then got to the point where I could transfer my data from a different volume to the reformatted disk. I selected this and have now for the third time been waiting for several hours for the wheel to stop spinning on the transfer screen....
    Looks like Ill be doing everything by hand for re-installing my data :-(
    This is such a poor product by Apple and is very unbecoming. Apple should perhaps admit failure on Snow Leopard and provide a direct path to upgrade to Lion. Very Disappointed.

    83 of 101 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY - WARNING

    • Written by from HOLMFIRTH

    Don't do it! Wish I had read the reviews first and seen the negative ones!

    What should be a simple job, has turned into a nightmare! It crashed half way through installing the first time! 2nd time - it wouldn't mount the hard drive! A call to Apple support and they've deleted my hard drive!

    Luckily I've got a Time machine back-up (FINGERS CROSSED) - and I now have to take my laptop into a repair centre!

    This means down time with me unable to do my job!

    It was working perfectly before trying to update 10.6.3.

    Avoid!

    65 of 79 people found this useful

  • 2.0 out of 5 stars

    Not my favourite upgrade

    • Written by from NORTH WALSHAM

    There are one or two improvements on Snow Leopard but the touch and feel of this upgrade is very much the same. The biggest problem I have since implementing this upgrade is that my Mac no longer recognises by Canon EOS 60D as a remote disc so it's incredibly annoying when I'm trying to download photos and import them into Adobe Lightroom (I'm a semi professional photographer).

    On the plus side I like the Calander automatic upgrade between iCal on the iPad and Mac and visa versa.

    Perhaps they'll sort the recognition of a remote disc (on a camera) problem out soon - you can only hope - but until then a mere 2 stars I'm afraid as it worked fine before the upgrade.

    35 of 45 people found this useful

  • 1.0 out of 5 stars

    grinds my macbook to a halt

    • Written by from CHRISTCHURCH

    oh what a mistake - upgraded today, and my Mac is running like an old PC. The first time I've hated my apple gear. I'm running the lower end of the spec - i.e 2.4 ghz core 2 duo, but I don't expect to see web pages taking seconds to refresh - dashboard takes 15 seconds to load. What's going on? Only 18 months old and the macbook pro is basically not fit for purpose since the upgrade. Wish I'd been less influenced by the glowing reviews, and taken more notice of the cautionary tales. Seemed like a good idea to be able to sync my iPhone and iPad using cloud, but really really regretting this. As I said - this is what you expect from PC's that are 18 months old, not Apple products - aaargh...

    85 of 99 people found this useful

  • 1.0 out of 5 stars

    soooooo annoying apple

    • Written by from westerham

    in one simple move you have completely destroyed my workflow. For years and years all my photo shop p s d and j pg files opened in photo shop. All my other files opened up in their own software. Just a simple double click of the file and hey presto. Now with Snow Leopard in opens up in preview. I have lost count of the number of times I have had to quit preview and then laboriously right click and scroll down to photo shop to open my j pg/p s d file. Then you accidentally hit the wrong software to open... and on and on and on


    what a bunch of idiots you are apple. not 1* BUT 0*

    52 of 131 people found this useful

  • 5.0 out of 5 stars

    Rock solid on my Core 2 Duo iMac and Core Duo MacBook

    • Written by from Crowborough

    For those of you having problems, I don't see how you can blame this OS because it has only crashed once in the past year and that was due to a USB device problem. I suggest you look carefully at what else you have on your systems because it really should be bullet proof. I'm normally running safari, chrome, firefox, office, windows XP in VMWare, preview, text edit, iTunes and mail all the time and then in and out of photoshop, iphoto, etc. I also go in and out of VPN connections and use Windows Remote Desktop. It never crashes.

    60 of 67 people found this useful

  • 5.0 out of 5 stars

    What i really think.

    • Written by from Bruton

    I simply think that the whole design and how it works is Amazing. It's so simple and so effectively fast to use. I love Mac OS X 10.6 Snow Leopard....

    37 of 48 people found this useful

  • 5.0 out of 5 stars

    Great, cheap and no problems

    • Written by from Tuusula

    I update my MacBook and i don't get any problems.

    27 of 38 people found this useful

  • 1.0 out of 5 stars

    "Application Finder can't be opened - 10810"

    • Written by from Huntley

    These are the words that appear when the system crashes, at a shockingly frequent rate on the Snow Leopard - generally whenever it has to deal with external hard drives or CDs. This has happened 3 times in the last 24 hours. I have had my iMac since September, and no amount of updates have improved the situation.
    Aside from that, I have no other complaints about Snow Leopard, but this problem is really unacceptable. Customers pay a lot of money for the quality of the hardware and interface of an Apple mac, quality on which Apple prides itself, so we don't expect this sort of error. I have used Mac for several years, and have on the whole been pleased, but if standards keep slipping, I may consider other options.
    The reason I am posting the message here is that the problem is well established, but despite numerous upgrades, Apple seems to be turning a blind eye to it. Maybe if future customers hear about it, something will get done.
    Apple, fix this or lose custom!

    77 of 91 people found this useful

  • 4.0 out of 5 stars

    Great software terrible disc quality

    • Written by from London

    I would have given this 5 stars as once I finally got the installer to run it went without a hitch, not a single piece of my old software failed to work (I was going from Leopard)

    BUT why on earth are the installer disc's so bad? I had the dreaded "your disc is dirty or scratched" error on a perfect disc and so got a replacement from Apple, again perfect condition but still no joy. On looking on Google it would appear this is a very common problem with certain dvd drives and the faulty batch of discs. (My drive is fine with all other DVD's)

    In the end I had to do a remote install from my laptop's drive which inexplicably worked flawlessly if very slowly.

    Come on Apple not up to your usual standard.

    60 of 66 people found this useful

  • 1.0 out of 5 stars

    Wish they'd kept the Leopard out of the snow

    • Written by from READING

    I have now completed an extremely frustrating year with Snow Leopard. I started using it when I purchased a new iMac (i7 with 8GB of RAM). The problems began from day one due to font conflicts, a lot of digging around on the internet and the purchase of Fusion sorted that out. Next came the difficulties with Office 2008, which both Microsoft and Apple when asked said had no issues. From my experience this is not true. Sorting out the font issue helped MS Office to a degree, but all apps still fall over regularly. The same unfortunately was also true of all my Adobe CS4 apps (I have recently been advised that upgrading to CS5 will help sort this issue, so another expense!). The issues with software have become markedly worse in the last few weeks with the latest update to Leopard featuring the App store. Since installing this I have had 3 complete grey screen shut downs. I have two other machines still on Leopard and they are rock solid, no problems whatsoever. With over twenty years experience of using Macs I have to say I feel Apple have let their standards slip somewhat over the last couple of years. I've always loved the speed and productivity value of using Apple computers, but this has been seriously dented in 2010, I'm hopeful that 2011 will be better.

    107 of 131 people found this useful

  • 5.0 out of 5 stars

    Amazing.Not one fault

    • Written by from Liverpool

    I have prev gen macbook that had 10.5.8 but when i upgraded to snow leopard 10.6.6 my mac suddenly got alot faster and i also got the mac app store and can play amazing games.

    81 of 93 people found this useful

  • 5.0 out of 5 stars

    i UPDATED my iMac

    • Written by from London

    I bought a new mac book pro with leopard, so I also wanted to upgrade my iMac (2.4ghz intel core 2 duo; 4Gb 667 ddr2 sdram ) with the latest version of Snow Leopard!
    Nothing to say, Excellent!!!

    27 of 38 people found this useful

  • 1.0 out of 5 stars

    Be ready for problems...

    • Written by from Bicknacre

    I'm a ten year user of Macs and this was a single generation upgrade from Leopard on my one year old mac book to Snow Leopard. When it was finished my iPhone no longer was recognised by iTunes and all of my printers had disappeared. This is not why I own Macs. If I wanted these sorts of problems I would still be using Windows. None of these potential problems are mentioned in the installation documents (only how great the new software will be once installed). Instead of a one hour job, this will take the better part of a day to sort out and it remains to be seen if even that will be long enough. I haven't even bothered to see if my iPod Touch and iPad are also MIA. Be wary.

    71 of 81 people found this useful