• 2.0 out of 5 stars

    When it works - it's great, but that's about 15% of the time

    • Written by from Lutterworth

    There are about three dozen reviews on here that are largely positive about this product and I can see why people think it is good. But for me this has been my first big disappointment with an Apple product.

    iPad bought about 4 months ago, iMac just before Christmas 2012.

    When it works it is great, small, discrete and performs well, but that is about 15% of the time, I only use it to stream music from my new (late 2012) iMac to my stereo. I have lost count of the number of times that the two lose connectivity (they are about 2.5 metres away from each other!!!).

    Once you have made a connection and start to stream music they seem to hold a connection, but if the iMac is shut down or goes into standby, (or at other random times when I do not have iTunes running) the connection might be lost, (or not), sometimes when I start iTunes it will recognise the APE and sometimes it will not.

    The APE has never had anything other than a green light, (suggesting that it at least thinks that it is OK).

    If I power down the APE and re start it, it works every time, (but I didn't really buy it to faff around like that).

    There are dozens of people on the various Apple support fora that are experiencing the same problem as me, Apple don't seem to have any answers.

    So until I find a way of getting this to work properly so that "it just works" it will have to remain with a two start rating.

    46 of 59 people found this useful

  • 2.0 out of 5 stars

    Doesn't work with certain routers

    • Written by from London

    I bought this to function as a wireless range extender. After being advised in store that this would work with my setup, I spent a good couple of hours trying to get it to work. Everything went well until changing the Airport's function settings to "Extend". As the "updating settings" was happening, a message would eventually pop up saying that the airport could not be found. I reset the Airport and tried again several times to no avail.

    Upon then doing some Googling, I found that certain routers/ISPS will not allow wireless extenders. Mine was one of these unfortunately (Be's Technicolor Gateway). So I now have to return the Airport. Just a heads up for any other customers tearing their hair out during setup, and perhaps a note of caution to Apple sales advisors to be aware of.

    56 of 85 people found this useful

  • 2.0 out of 5 stars

    Airplay stutter with optical cable and extarnal DAC!

    • Written by from Egå

    Don't buy this if you want use this with an external DAC (Digital to Audio Converter) Using airplay with normal audio cable is fine, but you would have to live with the limited sound of the airport's internal DAC. It appears that when it's used with optical cable to an external DAC (mine is a Dacmagic 100) the sound will stutter. This was NOT the case with the prior generation of Airport Express. Because my solely reason for buying this was for high quality airplay I will now try to return it to Apple or make them exchange it for the older model. For more on the problem: Search for "Airport Express (square) skips unbearably with Airplay" in Apple Support Communities.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Firmware update needed

    • Written by from Croydon

    While the streamed sound quality was marginally superior to the previous 'in the wall' version there was a constant 'glitch'. Similar to a CD track skipping. Or a timing error
    in the stream. Not a complete dropout but a random sound imperfection.
    Tried forums - no answer.

    Returned via Amazon as not fit for purpose.

    All other APE's (3) work fine.

    Using Netgear DGND 4000 N750 router/modem.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Don't Like It

    • Written by from FALKIRK

    I have three of the original 'plug into the wall' style Airport Expresses and they are perfect. This new design is awful. The mains cable which they include - at least for the UK market - is coated in hard plastic which makes it very inflexible and unwieldy and limits the locating of this device. Very disappointed in this. No idea why Apple decided to change the design.

    5 of 11 people found this useful