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Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Health and Safety Issue!!!!

Written by AH

23-Oct-2007

Looks like I'm not the only customer whose Mag(un)Safe power adapter blew after just over a year (just after Apple care cover runs out!). Fizzing, flash, bang and melted metal pins is not what I expect from any product let alone an expensive Apple product. This has serious dented my enthusiasm for the brand. I expected good design, but not dangerous design. Sort this out Apple before you get a court order from the UK Health and Safty Executive... This issue potentially effects EVERY one of your MacBook Customers.

312 of 346 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Not built to last

Written by JM from high wycombe

07-Jun-2007

Its a good idea but as others appear to have found they break easily and in such a way as to make it near impossible to fix.

This is something that Apple should really improve as having to keep spending 60 pounds for replacements is ridiculous!

276 of 296 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Appalling Apple product. Unacceptable!

Written by DM from Newbury

10-Feb-2009

Had our MacBook for just over a year now and the power adaptor has suddenly packed up. Absolutely shocked that a replacement is 58 pounds, what an extortionate price to pay. And no, I do not consider myself 'lucky' that mine lasted this long. The cable should last the lifespan of the MacBook.
From reading these many, many reviews it is clear that this is a serious issue plaguing many loyal Apple customers, who are constantly having to pay for something that is not fit for purpose.

Apple - this issue is a disgrace. Deal with it!

48 of 52 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Wake up Apple!

Written by KH from Portlaoise,

06-Sep-2008

I'm surprised that Apple haven't issued a product recall for this item.
My MagSafe Adapter is also having problems, exactly one year after I purchased my MacBook. The two prongs in the power brick have blackened for no apparent reason and it has stopped charging my MacBook even though I always use a surge protector. No replacement is offered as my warranty has just expired so I have to pay €90 to replace a defective charger.
Wake up Apple! This is ridiculous!

P.S. I'm even forced to give it one star... Come on now.

40 of 40 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

WOW!!! Same problem as everyone else has...

Written by NW from LONDON

11-Nov-2007

How annoying. Just read thru all the reviews about the magsafe charger, cuz my charger suddenly stopped working. Exactly one year on, as everyone else has predicted. Burned thru the rubber at the magnet end and it doesn't seem to be working anymore. Gutted and very dissapointing. They should all be replaced with no questions asked as far as i'm concerned...
Really really annoyed about this. Bad bad apple!!!

40 of 40 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

disappointment for me and my wallet!

Written by DF from NEWTOWNABBEY

10-May-2008

Like the many other reviews for this product, mine is not positive.

Basically, the cable has stopped working and it must be noted it has not had anything other than normal usage.

I am annoyed about this for a number of reasons;
Firstly, considering the price and the brand, you expect a high quality, durable product. Secondly, the replacement is not cheap. Considering the feedback apple have had regarding this and Im not a technical expert but it seems the problem is due to loose wires between the magnetic connection and the power box. That cable should be available for purchase (hopefully, at a much cheaper price!) Finally, and by no means least, the charge for British customers is £59 (equivalent USD $114.96) yet, our American friends are charged $79?

35 of 36 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Potential Fire Hazard

Written by EB from Coatbridge

07-Nov-2007

I purchased my Mac last Christmas and was highly satisfied with the quality up until a month ago. The charger was used on a normal basis and plugged in, only until my iBook was charged. I noticed over the space of two weeks, that the cord seemed to go soft, right next to the megnetic bit.

Unfortunately I did not pay much attention to this until my Mac stopped charging at random intervals. I unplugged it, and was extremely dissapointed to find that the cable had burned away at the back, if I had left it plugged in for much longer, it could have become a major threat.

I could have been electrocuted (as the metal inside the cable was clearly visible and could easily have been touched) and there was a huge chance of a fire starting. This product is a rip off at almost £60 and I am incredibly dissapointed in Apple.

33 of 34 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Cable melted but got an instant replacement

Written by AG from Weybridge

11-Nov-2008

Like others, my cable melted through near the connection point at the weekend and no longer works. It was a good job I was using my MacBook at the time this happened so I could disconnect straight away as it started making a fizzing/crackling noise soon after (hate to think what could of happened if I was charging the battery whilst out of the house). Took the cable to the Apple Store on Regent's Street this morning and they changed it without any questions and no Genius Bar appointment needed. 2 Stars for the replacement service but this is quite a serious issue if cables are producing so much heat that the plastic and inner wires are melting.

34 of 38 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

broken after 2 weeks!

Written by JV from Chichester

14-Feb-2008

I can not believe how awful the macbook power adapter is. I moved to macs expecting quality - it is apparently why macs cost more than pc's. Worst of all was that the power adapter failed a day after I arrived in Zambia. Guess what - no dealers - can't afford to call support and it has taken me 30 minutes to log onto this site at the local internet cafe. Having read so many reviews complaining about the adapter am astounded that Apple hasn't recalled and dealt with the problematic product. Is it so hard to have an email tech support address?

28 of 28 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

fauulty product after one year usage

Written by ZN from HOVE

22-Sep-2008

i am surprised to note that it was not only me who encountered this problem my Macbook is one year old and like the rest the charger simply stopped charging, what is even more worrying the pins in the plug which connects into the laptop is totally burned out!! i think there is a serious health and safety issue here not sure how apple managed to get away with it. someone need to sue them for this customer safety is not a joke!!

27 of 27 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Same problem: magnetic cable end wires burnt through

Written by KM from EXETER

14-Aug-2008

Same problem as everyone else BUT when I contacted apple they said this was a 'known problem' and will replace it for free providing I send back the old adaptor. So it seems to be something they are aware of at least. So if you have this problem don't waste your money buying a new one!

27 of 27 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

melt down

Written by VW from STREET

28-Apr-2008

another blackened, melted cable - just at the point where it leaves the white box...luckily my 13 year old daughter showed me the cable as soon as she noticed the little charred bits on it...it's just a few months past warrantee and certainly hasn't suffered from over usage...this is a lethal game apple...there should be a recall on this product and some re-design work...

...every other product you make is so brilliantly well designed and thought through...you have to do something about this..

30 of 33 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Melting

Written by BD

08-Feb-2009

I'm afraid, got the same problem as the hundreds of people before me, health and safety issues with the melting of the cable coming out of the adapter block.
Good thing i was there when it happened!
Can't afford a new one at this price, the mare fact that this product is a health and safety hazard it should be replaced free of charge

29 of 32 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Let down

Written by MC from Leyburn

05-Feb-2009

I have only had my apple mac for a couple of months and am very dissapointed that my power cable has already stopped working. I can see i am not the only person this has happened too, its not very reliable

28 of 30 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Another disappointed customer

Written by LB from Denton

02-Mar-2008

Now I love my Mac products usually and have used them for years, but since I bought my Macbook a year and a half ago I've had nothing but trouble. First the casing had to be replaced because the material used meant that it stained, then the battery went, then the fan, then the hard drive! Luckily all under warranty! Now, unfortunately out of warranty, the Magsafe has gone and I've had to spend a fortune on a new one. I don't even use my laptop outside of the home, so it's not wrapped up on a regular basis, or removed, yet the plastic has torn away and the wire is exposed, so it won't charge my Macbook anymore. As somebody said previously, they should make the wire removable so it can be cheaply replaced, instead of having to buy a whole new unit when it breaks!

31 of 36 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Health and Safety Hazard

Written by PO from Rathfarnham

04-Jan-2008

Having heard so much about overheating laptop batteries causing fires over the past couple of years I am amazed the so-called mag-"safe" adapter has not been recalled. Just google for "magsafe melting" to see how many people have had problems with these faulty devices. My magsafe began to melt at the connector and started sparking this week after which time I stopped using it altogether. I have had a it just over a year. I reported the problem to apple - I had ordered my laptop from them directly. I was told it was not covered under warranty and I would have to buy a new one. To be honest they had no interest in hearing about the problem at all which is very bad form for such a serious issue. I hope they resolve this issue soon and start by recalling the existing units which definitely appear to pose a fire hazard.

27 of 28 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Bad and dangerous

Written by JC from Kings Hilll

21-Oct-2007

After 12 months of life I came home and the cable was burning and melting. Identical fault to so many other users and apple claim it's just wear and tear and not covered by the warranty. This is clearly a product that is not only poor, but actually is dangerous. Beware.

26 of 26 people found this useful

Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

Although...

Written by LD from Chester

14-Jun-2008

I Agree with everyone else that has this product. It does burn away very easily and is a rip off for a replacement.

However you can write down your Mac book serial number and take it to an apple reseller and they will replace it free of charge. They give you a tracking number and receipt number.

29 of 33 people found this useful