• 1.0 out of 5 stars


    • Written by from kilmarnock

    Originally bought these a little over a year ago, have now officially since yesterday, been given a refund by apple as I've had to have 3 replacements every 3 months. Despite taking care of them and putting them in the case, after a while the wiring inside becomes loose so the audio is lost in one ear. I understand sometimes there is manufacturing fault so you may get the odd dodgy pair of earphones but after my third replacement arrived and the same thing happened again, I lost my patience. When these earphones work, the sound quality is amazing - however, this evidently only last a few months so isn't worth the purchase. I hate writing bad reviews, especially for British products but these are truly awful, sorry.

  • 1.0 out of 5 stars

    Broke after 6 weeks

    • Written by from Brighton

    I was very happy with these headphones until they stopped working after only a mere six weeks.

  • 1.0 out of 5 stars

    too loose and dodgy connection

    • Written by from Cardiff

    i've tried all the earbuds and can't find any to sit in my ear properly.

    i've also had the same connection issues as others have mentioned on the site. it's unfortunate as they look good, but appear to be badly made.

  • 1.0 out of 5 stars


    • Written by from accrington

    I also never write reviews, but unfortunately found this product too frustrating to suffer in silence...

    I did really enjoy the sound of these earphones, but not enough to warrant any more than 1 star. That is because unless you use them exclusively while stationary, you'll find the most durable thing about this product to be the packaging in which they arrived.

    I received these as a gift (which I personally chose) in December '13, and by April '14 they they had completely stopped emitting sound. Slowly, starting from the left bud and moving on to the right, the sound began to only work intermittently, and then stop entirely. I had to order a replacement soon after they had ceased to function (which to the credit of RHA, was quite a quick process), and alas, after about a month of usage of the new pair, the left ear bud decided that it only wanted to work part-time.

    This is still the case at the time of writing this review and I am currently having to manipulate the wire with duct tape to (temporarily) enjoy a twin-ear experience. And although I used these fairly often for endeavours such as walking at an above average pace, and running*, I still don't think it's unfair to have expected a life span of more than 4 months for a product which was "Machined from solid, aircraft grade aluminium" and has "Dual insulated, oxygen-free copper cable with gold plated 90° connection".

    If you are purchasing or have recently purchased a pair of these, I suggest you keep your proof of said purchase handy, you'll probably need it soon.

    *Don't expect to be able utilise these while doing this activity. I found that the buds seem to be disinterested in staying within my ear when introduced to moisture or any sort of movement, despite trying every size of the array of ear buds supplied and the 'wrap it around your ear' technique described in the manual.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    dont bother

    • Written by from manchester

    i never write reviews but did feel the need for this product. The first pair i bought broke within one day, the sound was only going to one earpiece. This was definitely the headphone as i tried it with multiple devices. Apple happily replaced them for another pair. Which now a month later have done exactly the same thing. Dont waste your money on these you are better off with a 5 pound pair because im sure they dont break as much.

  • 1.0 out of 5 stars

    Cable weak spot

    • Written by from Leeds

    I have owned these for less than 6 weeks. The cable has broken at the point it joins the remote which appears to be a weak point in an otherwise really well made product. The remote is glued closed at each end and this glue has perished, the cable has come loose and the connection is now broken leaving no sound in the right bud. Before this happened I was really starting to love these... Initially I thought the sound was lacking warmth and bass but as I adapted to them and they burnt in I found myself loving them... Not too bass heavy at all, as some have suggested. The silicon tips are also the best designed I have come across... They never once came off... A first for any in ear I have had... The cable is also reassuringly well made... But I would advise anyone against purchase of the version of this headphone with the remote because this certainly feels like a fragile afterthought meaning these phones are not fit for purpose and are likely to break under completely normal use

  • 1.0 out of 5 stars

    Really disappointing

    • Written by from London

    I bought these on the strength of the reviews here but am thoroughly confused as to how anyone could think that they sound good. The bass is brilliant but mid and high range are almost entirely absent, making everything sound really muffled. They're very comfortable and seem to be well made but there's no way I could live with them. The UE 400vi in-ears are £10 less and sound approximately 8 million times better.

    4 of 11 people found this useful