Apple Earphones with Remote and Mic
Product No Longer Available
if the headphones break, can i send them in and get a new pair?
my friends tell me that i can send my headphones in and Apple with send me a new set for free, im just not sure if its true or if they're playing me.
- Asked by Hadyn L from New Haven
3 Answers from the Community
yes, if the earphones are still within it's warranty, but if not there is nothing they can do
- Answered by Euan M from Glasgow
the apple store just gave me a new pair after mine were broken, no questions asked,, i think you have a year,,,
- Answered by Adolfo T from Helotes
Yes, you can.
However, you must provide a reason of why they broke; it you broke them yourself accidently, it will be a breach of your warranty and you will not be able to receive a refund or exchange.
- Answered by Minh V from Sydney