AirPort Express

Back To Product

Follow this Question

airplay dropouts

if I purchase a new Airport Express, with 802.11n, to replace my older one, will that solve my problem with dropouts while I am streaming from my brand-new iMac, to my brand-new Airport Extreme 802.11n, to the Airport Express (and from there to my stereo)?

What I have my stereo plugged into now is an older A1264 Airport Express, S/N 6F822189ZP8. Since I installed my new Airport Extreme I've been getting intermittent dropouts that make trying to listen to music via WiFi pointless and frustrating. Before I installed the Airport Extreme I did not experience dropouts. Before that I had a much older Airport Extreme -- the dome-shaped one.

My iMac also connects with the Airport Extreme; that is, it is not hardwired to the router.

Thank you

Scott

2 Answers from the Community

  • Answer

    This is a reply to Rick... I am sorry -- I have not been able to fix the problem. I'd spent a long time looking online before I posted my query, and one of the suggestions was that having WiFi that worked at both 2.4 GHz and 5 GHz was the problem -- the idea was that sticking only to 2.4 GHz was the answer. Clearly that's not it. Other people have said that the only way to fix this is to hardwire (from the Airport Extreme) into the Airport Express. My understanding of what is happening is not sophisticated, but it seems that other WiFi signals in my neighborhood are causing the dropouts, although all of us have password-protected networks. The dropouts are worse in the evenings when more people are home. It also seems, sometimes, that connecting to a web page can cause a dropout. The next thing I'll try is buying a new Airport Express (so every component of my system is fully up to date), and if that does not work I guess I'll try hardwiring. --Scott

    Was this useful?

    1 of 1 people found this useful

  • Hi Scott,
    I have just purchased a 21" imac and am having the same problem. Did you cure this ailment? I wonder if boosting the cable modem strength coming into the house would help? Also the dome airport like I have only supports 2.4 ghz. The system worked flawlessly until I got the new computer.
    Rick F.

    Was this useful?

    1 of 1 people found this useful

Related Questions