Do I have to remove the case for USB syncing?

Wi-fi syncing is unreliable, I have to sync with the USB cable. Will I need to remove the case in order to sync, or does the Micro USB connector pass through data, not just power?

mophie Juice Pack Air for iPhone 5s

Back To Product

Follow this Question

2 Answers from the Community

  • Answer

    yes

    Was this useful? Answer 1

    2 of 3 people found this useful

  • No: The USB included only charges; to sync with your Mac or PC you need to slide off the bottom section of the case and use your existing lightning cable. It's easy to do; but far from ideal. Whenever you use Wi-Fi sync make your phone do something like open Facebook and refresh it continually, while the sync is beginning ( I find this helps with the reliability issues we all suffer with iTunes Wi-Fi sync ie: losing device connection.

    Was this useful? Answer 2

    3 of 6 people found this useful

Related Questions