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  • Best Answer:

    You can issue full or partial refunds for any card or PayPal check-in payment.

    Here's how to issue a refund:

    1) Tap the menu icon in the top left then tap Sales Activity. Tap Sales History for a complete record of your transactions. [iPad users only] Tap the Settings icon then tap Sales History.
    2) Find and select the transaction you wish to refund.
    3) Tap Refund.
    3) Enter the refund amount, and tap Refund.
    4) If your customer paid with a debit or credit card and it is present, they have the option of having the refund made back to that card. Insert the card and follow the steps in the app to complete a card refund. If the card is not present, you can process the refund without inserting the card.

    Hope this helps.

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