AppleCare+ for iPad
AppleCare+ for iPad
AppleCare+ for iPad is an insurance product that provides expert telephone technical support (1) and up to two years (2) of additional hardware coverage, including up to two incidents of accidental damage, each subject to a £39 excess fee (3).
AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies. For more details, click here.
How to get AppleCare+
Add it to your shopping basket during the checkout process when you purchase your new iPad.
Buy it within 60 days of your iPad purchase. Your iPad purchase date is the date we ship and charge you for your order:
- At an Apple Retail Store (requires inspection of your iPad and proof of purchase)
- By calling 0844 209 0611 or 0800 107 6285 (requires you to run a remote diagnostic and provide proof of purchase)
One stop for expert technical support
Because Apple designs the iPad, iOS, and many applications, the iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Express Replacement Service
- Local Apple hardware service when travelling within Europe
Additional Apple hardware coverage
With AppleCare+, you get repair or replacement coverage for your iPad that includes up to two incidents of accidental damage, each subject to a £39 excess fee, and coverage against battery depletion of 50 per cent or more from original specification. Coverage includes the following:
- Your iPad
- Battery (3)
- Included USB cable and power adapter
Software support included
With AppleCare+ for iPad, Apple experts can help troubleshoot issues with your iPad, iOS, iCloud and Apple-branded iPad apps (4):
- iOS and iCloud
- Wireless networks
- Apple-branded iPad apps such as FaceTime, Keynote, Numbers and Pages
For complete product details, please see the AppleCare+ Policy Summary, Terms and Conditions and Apple’s Terms of Business.
For more information, read frequently asked questions.