AppleCare Protection Plan for iPod nano or iPod shuffle

Product Information
Compatibility

Product Information

Service and support from the people who know your iPod best

Every iPod comes with complimentary telephone technical support for 90 days from your iPod purchase and a one-year limited warranty*. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPod purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided under consumer law. For details, click here.

One stop for technical support

Because Apple designs both iPod and iTunes, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.

Direct access to Apple experts
Global repair coverage²
Mail-in repair: Mail in your iPod using a prepaid shipping box provided by Apple
Carry-in repair: Take your iPod to an Apple Retail Store
Use with a Mac or PC

Apple hardware coverage

The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Service options include the following:²

Your iPod
Battery³
Included earphones and USB cable

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of iPod topics, including:

Syncing with iTunes
Downloading video and podcasts from the iTunes Store

What's in the Box

Getting started guide
Terms and conditions

Important Note

* Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided under consumer law. For details, click here.

The AppleCare Protection Plan can be purchased only while your iPod is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

For more information, read frequently asked questions.

Complimentary telephone technical support is limited to a single incident within 90 days of your iPod purchase.
Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
Service coverage is available for battery depletion of 50 percent or more from original specification.

Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html