Product Information
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Service and support from the people who know your iPhone best
The AppleCare Protection Plan for iPhone provides up to two years of expert telephone technical support and additional hardware service options from Apple.(1)
When you purchase the AppleCare Protection Plan, just one phone call can help answer questions related to iOS, iCloud, and Apple-branded iPhone apps. And if you need a repair, Apple experts can help set up Express Replacement Service on the same call. You can even get local repair service when you visit other countries in the EEA and Switzerland.(2)
AppleCare Protection Plan benefits are in addition to a consumer’s right to a free of charge repair or replacement, by the seller, of goods which do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights however, various factors may impact your eligibility to receive these remedies. For more details, click here.
The AppleCare Protection Plan for iPhone provides up to two years of expert telephone technical support and additional hardware service options from Apple.(1)
When you purchase the AppleCare Protection Plan, just one phone call can help answer questions related to iOS, iCloud, and Apple-branded iPhone apps. And if you need a repair, Apple experts can help set up Express Replacement Service on the same call.(2)
One stop for expert technical support
Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.1
- Direct access to Apple experts
- Express Replacement Service
Additional Apple hardware service options
If you need a repair, the AppleCare Protection Plan provides Express Replacement Service which is designed to reduce the amount of time you are without an iPhone. And if you travel within Europe, you can get local Apple service via Express Replacement, Apple Retail Stores, or Apple-Authorized Service Providers throughout the EEA and Switzerland. Service coverage includes the following:
- Your iPhone
- Battery3
- Included earphones and accessories
Software support included
With the AppleCare Protection Plan for iPhone, Apple experts can help troubleshoot the following:
- Using iOS and iCloud
- Questions about Mail, Safari, Calendar, and other Apple-branded iPhone apps
- Connecting to wireless networks
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What's in the Box?
- Getting started guide
- Terms and conditions
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Manufacturer Information
- 1. The AppleCare Protection Plan must be purchased within 12 months of the original date of your iPhone and provides up to two years of coverage from the original purchase date of your iPad. AppleCare Protection Plan benefits are in addition to rights provided by consumer law. For details, click here .
- 2. Local telephone fees may apply. Service options may be subject to certain restrictions. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability.
- 3. Service coverage is available for battery depletion of 50 percent or more from original specification when not caused by defect.
Compatibility
iPhone models
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iPhone 3G
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iPhone 3GS
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iPhone 4
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iPhone 4S
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iPhone 5