The Bose QuietComfort 20i are high performance in-ear headphones with noise reduction, designed to improve the listening experience in everyday use. They give you more control over how you listen than ever before, in all kinds of environments. Block the outside world with full-on noise reduction or choose Aware mode and let some of it in - all while keeping your headphones on and your music alive with lifelike Bose sound.
Your music’s even easier to enjoy when you're not fussing with your headphones. Bose’s StayHear+ tips create a soft, secure fit. The mushroom shape spreads contact evenly across the ear for maximum comfort and forms a gentle seal that contributes to the headphones’ full-spectrum noise reduction.
- Active noise reduction
- Aware mode
- Soft, secure fit provides maximum comfort with full-spectrum noise reduction
Did you notice?The headphones will block out the noise of even the noisiest environments thanks to StayHear+ eartips and noise-cancelling technology.
Apple Recommends ForLosing yourself in music: the noise-cancelling features are immersive, while Aware mode will keep you in touch with the world around you.
What's in the Box?
- Bose QuietComfort 20i Acoustic Noise Cancelling headphones
- Charging USB Cable
- Small and Large StayHear+ Tip
- Other Features: Active Noise Cancelling, Foldable, With Mic, With Remote and Mic, Inline Volume Control, Noise Cancelling, Sound Isolating, Stereo
- Form Factor: In Ear
- Cable Length: 132 cm
- No. of Microphones: 1
- Weight: 44 g
- Mfr. Part Number: 362544-0010
- UPC or EAN No.: 017817607223
- Note: Apple's One-Year Limited Warranty does not apply to products that are not Apple-branded, even if packaged or sold with Apple products. Non-Apple-branded products may have the benefit of a manufacturer's warranty provided by the product manufacturer — please see your product box and literature for details. Benefits under the manufacturer's warranty are in addition to rights provided by consumer law. For details, click here.
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Ratings & Reviews
This is a fantastic device. Let's get the cost thing out of the way first. It is expensive, so I can appreciate people being nervo This is a fantastic device. Let's get the cost thing out of the way first. It is expensive, so I can appreciate people being nervous about paying so much! However when you try this, the noise cancelling is so incredibly effective you will fall in love with it. I took this on a long haul flight in September 2013 just days after it was released, and it just shut out the background noise of the plane so dramatically it really helped with the journey.
I was also very impressed with the battery life. It managed the entire 11 hour flight without any problems, plus the few hour at both ends to get to the destination too. The device will continue to work as a normal headphones after the battery is gone so no problem there!
Now for some cons. The cables and the microphone clip has a mind of its own so they don't settle very well. I also found that you really have to really pick the right size ear plugs from those supplied, otherwise with the annoyingly insistent cables you will find yourself constantly adjusting them to keep them in your ears.
The other thing I don't really like is the pouch they come in. They are just a little too small for the headphones so you have to wind the cables quite tightly to fit them in the case, which worries me about wear and tear - and these are not cheap!
In conclusion, I love and adore these headphones. They are quite outstanding and well worth the money. The cons are superficial and in no way make me regret buying these. If you are looking for a small, effective noise cancelling headphones you can use daily, as well as the odd long haul flights I think these are your ideal companion.
(NB If you can't try these in the Apple store then goto a Bose store and try them before you buy). …
- Written by Ken K from LONDON
38 of 41 people found this useful
I've just discovered that I've never properly heard my music! I bought these a few hours ago at the Apple store and I'm so impress I've just discovered that I've never properly heard my music! I bought these a few hours ago at the Apple store and I'm so impressed. The sound is crisp and you can clearly hear all the nuances of your music. So much better than my Bowers & Wilkins C5s! They also fit and stay in my ears much better than other in-ear headphones I've used. I haven't used them in a noisy environment yet but initial tests (my husband shouting at me) show a really good quality of noise cancelling. Can't wait to try them on a long-haul flight this weekend as I now have really high expectations! Yes, they're expensive and the battery pack is a bit fiddly as it's large but the sound quality is outstanding. Also great that the recharge cable fits in a standard USB plug - I just stuck it into my iPhone charger. So impressed I'm writing this...I never review. …
- Written by Simone S from Surbiton
22 of 25 people found this useful
Ever So GOOD!!
Its difficult to believe just looking at them but "my lord" these things are good, sound is excellent, the noise reduction is some Its difficult to believe just looking at them but "my lord" these things are good, sound is excellent, the noise reduction is something you will have to try to believe reviews cannot do them justice all this without the bulk of Over/On the ear headphones. What i will write is, they turned a noisy and crowded London Tube journey into something pleasurable, and as anyone who takes the London tube will know thats virtually impossible. I recommend these highly, expecially if you commute or travel in noisy environments. …
- Written by D I from Faversham
3 of 4 people found this useful
First ear phone and so pleased
Like others I was concerned over cost and to a point which I valued more music quality or noise cancellation . As this was my firs Like others I was concerned over cost and to a point which I valued more music quality or noise cancellation . As this was my first dip into earphones and because I was on holiday and had time on my hand I did some research and shopped around in Florida to see which suited me more. My final decision was the qc 20i. After purchasing and charging I did a 8 hour drive from Daytona to Tampa and back . I had the windows down and the 20i connected to my IPhone where I had downloaded some music to.
The drive was a dream , earphones had cancelled out all road noise you could however still hear if someone blew their car horn so safety was not affected. If you received a call while playing music the volume would reduce automatically so that you would only hear the ringing of your phone .if you decide to accept the call just press the button on the lead. Once the call has ended the music will automatically come back on.
I then had an 8 hour flight and again the background noise was canceled but to a lesser degree. Battery life was more then adequate.
Overall I prefer to use mine on motorways . On long drives through country roads. Excellent and very happy with my purchase. …
- Written by Murat N from Hackney
Awesome sound but some functionality and compatibility issues
While Bose is at the top of the chart for noise cancelling technology, I couldn't give these headphones 5 stars for the following While Bose is at the top of the chart for noise cancelling technology, I couldn't give these headphones 5 stars for the following reasons.
1. When the battery runs out, the sound keeps going (Bonus over QC15) however sound quality is seriously degraded. Not so bad considering the battery life but if you are on a long or double flight, you better hope for USB on the plane or bring a usb battery.
2. The short 90 degree jack is a bit difficult to unplug to the point of needing to dig fingernails into the rubber to pry it off
3. Not compatible with smart case (at least not with iPad mini smart case) - the hole is just a bit too small for the jack. Apple doesn't appear to offer any official extension that supports the microphone / volume function either making it tough to combine the iPad with excellent protection from the smart case AND these amazing earphones
4. The battery pack can be a in the way, especially if you want to tuck your device into a pocket or even walk with it as it tends to dangle and since the jack is at a 90 degree angle, it will pull on it slightly - recommend folding it up against the back of the device perhaps but then you'll find it tricky to take it out say if you had it in your pocket.
So sound quality and noise cancelling - top notch. Execution / functionality unfortunately needs some work. The fact that it is not compatible with the smart case is simply silly especially in an airplane when you want the stand functionality as well as the noise cancelling. …
- Written by Philippe C from Heanor
1 of 1 people found this useful
Superb, thoroughly recommended
Had these for six weeks now, they are comfortable over long periods (like 14-hour flights), they stay in place in the gym and the Had these for six weeks now, they are comfortable over long periods (like 14-hour flights), they stay in place in the gym and the noise cancellation and sound quality are superb. Battery pack is a little strange but easily managed. I'm very happy with them. …
- Written by Jon T from Haslemere
Questions & Answers
Answers from the community
What is the battery life of the 20i headphones? And is the battery replaceable (factory or user) as the battery capacity diminishes over time?
- Asked by Friedrich H from Mountain View
Friedrich, I've had mine for about two months now and have not yet experienced the rechargeable batt Friedrich, I've had mine for about two months now and have not yet experienced the rechargeable battery running out of power during extended use. I work in the Middle East and frequently fly back and forth to the US. My 20i earphones continued to deliver on 14 hour flights. The thing I love about them is that you can keep them in your ear while you sleep; the noise suppression is superior and I use them even when the music is off. Mine replaced QC15s, which were good, but uncomfortable to wear while trying to sleep on a plane. They obviously pack a lot easier than larger headphones as well.
The USB charging cable works great from either an outlet or a laptop and you can even power them via a laptop USB while wearing them if you want. The green LED tells you when it is charging and when charged.
From my perspective, Bose had to decide how much to limit the the size of the noise-cancelling module; I've read several reviews with people saying it is already too big. For me though it is OK, a necessity for the noise-cancelling capability. If it was designed to accommodate a AAA or other removable battery, I suspect it would then be too big.
My 20i earphones are just perfect for me. The battery life meets all of my requirements and ease of recharging keeps the set fully charged when I need it. They are pricey, but they are Bose; you get what you pay for. The bottom line is that they work great! I hope this helps answer your question. …
- Answered by William R from Fpo
compatability with ipad air ?
- Asked by Joe L from Como
The Bose QuietComfort 20i is compatible with any iOS Device (iPhone/iPad/iPod), including iPad Air.
- Answered by Kai C from Sunshine Coast
Can I charge from the wall using the included microsub cable and an apple wall adapter (eg, the 5W iPhone or 12W iPad wall adapter)?
- Asked by David C from Berkeley
I plugged them into my iPhone charger USB slot and it charged fine and fast in my opinion.
- Answered by Simone S
Can I use it with my computer that is not an Apple?
- Asked by Suzanne A from Carson City
Bose do a non-Apple version of the same product - it's called the 20 instead of 20i.
- Answered by Amit L
Do these require batteries?
- Asked by Andrew B from Carson City
It has a built in rechargeable battery that you use a USB cable to charge it. (included)
- Answered by Jacob F from New York