It's a good idea to keep this packet with your other Apple-related documentation for easy reference.
The AppleCare Protection Plan for Mac provides up to three years of expert telephone technical support and additional hardware service options from Apple.
When you purchase the AppleCare Protection Plan, just one phone call (2) can help answer questions on a wide range of topics, including how-to questions about iLife and iWork and more. You can even get local repair service when you visit other countries around the world.
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here's what you get:
The AppleCare Protection Plan provides up to three years of additional hardware service options, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:
(1) The AppleCare Protection Plan must be purchased within 12 months of the original purchase date of your Mac and provides up to three years of additional service options from the original purchase date of your Mac. (2) Local telephone fees may apply. Availability of service options depends on country in which service is requested and location of Apple Authorized Service Provider. Products returned for service may be repaired or replaced with parts equivalent to new in performance and reliability. Apple may also request that the customer replace components with readily installable parts. (3) AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html
For Mac computers running OS X Server, the plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support.
For additional product details, read frequently asked questions.
For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.