Philips In.Sight Wireless Home Monitor (Single-pack)

The cameras arrived, the set up and sync with my iphone was simple and effortless, I could view both cameras via the Philips app while on my local network and I was impressed. The problem came when I left the premises and was no longer connected to my local network, the camera view vanished from my app. I went to the Apple store and they couldn't assit me and could only suggest uninstalling the app, which I did to no avail. They then advised that I contact Philips directly. Philips UK/Europe Live Chat hadn't even heard of this product they gave me a specialist number and even the monitor department couldn't help and knew little of this product. In the end they suggested I call Philips USA, though I opted for their live chat (the cheaper option) After a lengthy online chat and many possibilities gone through I was instructed to change my BT router settings. Though this did not work I did set up a new network using an AirPort Express and after connecting the cameras to this new network they have both functioned perfectly. Maybe a cunning ploy by Apple but BT router appeared to be the problem after all. …More

56 of 58 people found this useful

The are dozens of bad reviews so I thought I would add my thoughts. I was looking for something to be able to monitor my space while I was away. It does that! I didn't know you are locked into using only one email address for alerts and you can't change it once its set up without creating a new account. This is the reason I dropped my 5 star to a 3. That's a big deal and this should be a feature Philips changes immediately. As for people saying setup doesn't work, it can't connect or extreme lag (buffering) times, this is true and not true. It completely depends on your network. Keep in mind streaming video requires ultra fast network speeds and regardless you will still have some lag time. So yeah you need 1G wifi network (rare) if you expect anything close to real-time feeds. Even tivo, dvrs, netflix etc, have at least a 20 sec delay folks. Not philips's fault that's technology. Also the image is grainy but this isn't a $1k HD video camera. I have no problem viewing remotely with the free account and it works fine with Dropbox 2013. I would also like to have an easy off or standby button in the app rather than having to navigate through the cumbersome and unintuitive app. to manually temporarily turn off settings and manually turn them back on again later. Without this when monitoring indoors it will send you messages and record constantly. This is my second must see request for the next app update. But overall I would say it's a definite yes to buy but you must be realistic about technology. Live streaming hd video like your watching tv, especially over wifi is just not available yet with current technology in.sight or otherwise and certainly don't hold these unrealistic expectations for this Philips device. …More