There’s an entirely new way to learn even more about iPad or iPhone. Just Ask. Direct, personal, on-screen assistance from experts who can help you with model choice, apps, and more. Both before you buy and after your Apple product arrives. We’re here — up close and personal — right on a screen near you.
Here’s how to get shopping help.
Start with a click.
Visit the iPad or iPhone pages on the Apple Online Store, then click the Ask Now button to see your options for contacting a trained Apple Specialist. You can start your session with a phone call or online chat, then switch to a guided tour. Or click “Have us show you” to go straight to the tour.
Let us show you around.
During a guided tour, you’ll watch the Specialist’s screen on your computer as you visit web pages, view apps, and explore other online resources together. So when you have a question, you’ll get to experience the information for yourself — and you’ll have the knowledge to make the right buying decisions.
We’ll set you up for free.
After you buy a new iPad or iPhone through an Apple Specialist, you can schedule a free online session to help you set up your new device. You’ll be able to watch the Specialist’s device and follow along on your own as you set up email, download apps, learn some tips and tricks, and more.
We’ll help you make the right decisions.
Our Specialists will take the time to understand your needs and answer all your questions. We don’t work on commission, so we care only about making sure you’re completely satisfied with your purchase.