Customer Reviews and Ratings

4.5 out of 5 stars

Based on 67 reviews

  • 5.0 out of 5 stars

    Speakers stop working after a while. NOT a speaker problem !

    • Written by from Harrogate

    257 of 282 people found this useful

    Hi,

    I bought my wife 3 zepplin air speakers and a MacBook Air for her 40th birthday.
    We placed the speakers around the house and had everything setup in no time, it was very simple and everything worked brilliantly.

    That was until we changed internet service providers and had BT Infinity installed along with a new BT router.

    After setting the speakers up to connect to the new BT router, we discovered that the speakers would stop working after 24 hours. You could no longer see the speaker on the mac or iphone until you turn them off and on again at the mains.
    I discovered it was because of a setting on the BT Router that meant that the connection the router had given to speaker ( The IP Address ) would expire after 24 hours.

    To get around this you have to manually setup the speaker by unticking the DHCP tick box and allocate it an IP Address that falls outside of the range of IP addresses that the BT Router would allocate to the speaker using DHCP.

    E.g. if the router is set to allocate IP addresses in the range of 192.168.1.70 to 192.168.1.250 then you could allocate an IP address to the speaker of 192.168.1.60.

    Now all is brilliant again !!

    Was this useful? Speakers stop working after a while. NOT a speaker problem !

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  • 5.0 out of 5 stars

    Airplay Feature Edges Out Original Zeppelin

    • Written by from MANCHESTER

    124 of 148 people found this useful

    Finally managed to get my hands on the Zeppelin Air today, after almost 2 months of waiting and it does not disappoint!

    In terms of sound quality, the difference over the original is not huge in my opinion. The Zeppelin Air delivers subtly more clarity in the high and mid frequencies and packs a more refined bass. Although I would like to note that any equaliser setting that favours an increase in high frequencies can make the sound a little too 'bright', so a flat setting seems ideal.

    I am a huge fan of the original Zeppelin and consider it to be worth every penny of the asking price of £400. Used alongside an Airport Express with Airplay from iTunes, it was fantastic.

    More people will question whether the Air is a whole £100 more than the original and I would say that it's hard to justify on sound alone. However, considering the built in Airplay; anyone intending to use it primarily for streaming (like me) will find this neat and beautiful package just edges out the original. If you want it for docked or 'Aux In' audio only, I would recommend you save your £100 as the sound quality alone isn't worth it!

    Was this useful? Airplay Feature Edges Out Original Zeppelin

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  • 5.0 out of 5 stars

    Bowers & Wilkins Zeppelin air

    • Written by from Cwmbran

    75 of 103 people found this useful

    After a long wait finally out airplay works so well and the sound is excellent well worth the money

    Was this useful? Bowers & Wilkins Zeppelin air

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  • 3.0 out of 5 stars

    Sounds great, but good luck setting up airplay.

    • Written by from BIRMINGHAM

    28 of 34 people found this useful

    WiFi setup is a pain in the behind. Apparently you are "not allowed" to have any "special characters" like an ampersand, in your wireless name, or password. Why B&W think they can dictate my network settings is beyond me, even my 50 quid IP camera can handle an ampersand. Now you know, but I wasted 2 days finding this out. Hope it helps someone else.

    Was this useful? Sounds great, but good luck setting up airplay.

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  • 5.0 out of 5 stars

    Paragraph 1, why I bought it. Paragraph 2, why it's 5 stars!

    • Written by from LONDON

    19 of 20 people found this useful

    To treat myself last week I bought the Zeppelin Air from Bowers & Wilkins, a top of the line iPod dock. As a student I move around far too often to justify the cumbersome overhead associated with the conventional Amp & Speakers arrangement. (An efficient student is one who has streamlined their worldly possessions to a single car-full!) That, and my paranoia towards in-ear personal music as the leading cause of deafness at any early age, I believe I can justify the need for such a sophisticated piece of tech. (At least justify it enough so I can sleep at night without worrying about the price tag)

    After keeping for company the Zeppelin Air for nearly a week I have never felt more connected with my music. The quality of the sound is incredibly rich and satisfying across all genres. The integration with iTunes for wireless streaming is a properly cool feature. The free-standing dock for all Apple iDevices makes it the only missing link to a holistic personal music solution. Perhaps it is still the honeymoon from an expensive new purchase that has me talking like this but I honestly believe the Zeppelin Air to be the second best piece of technology I have ever owned.

    Was this useful? Paragraph 1, why I bought it. Paragraph 2, why it's 5 stars!

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  • 4.0 out of 5 stars

    Flashing red

    • Written by from Pontyclun

    17 of 18 people found this useful

    I've had the Zeppelin Air for a week and initially only used it for the playback of music from my I-pod. It worked flawlessly until last night when I attempted to connect it to my network. Despite many attempts it would not establish a wireless connection. A friend who is an IT consultant also helped, but we could not resolve the issue. In addition, the Zeppelin Air would no longer work properly with my I-Pod. After 5 minutes of playing music it would stop and display the flashing red light. Today I decided give it one more try before I returned the unit. I followed exactly the same sequence as before, but this time added a number to my password. The Zeppelin connected to my network instantly and the playback problem with the I-Pod also disappeared. I will test it for the next few days, but so far so good. Four stars because apart from the problem of connection I would agree with the positive reviews about the Zeppelin Air.

  • 4.0 out of 5 stars

    Great at what it does, but...

    • Written by from FLEET

    16 of 18 people found this useful

    Having owned both Zeppelin's I certainly feel the new Air is a significant sonic upgrade on the original (notwithstanding the additional benefits of Airplay), so well done Bowers & Wilkins. The sound is both more powerful and sophisticated which is a neat trick. When correctly set up and positioned tofor best performance (see the B&W website) everyone that's heard it has been astounded at what it can do.

    But be aware that 'high resolution' mentioned in the product description means a maximum of 48kHz sampling and 16 bit for Airplay and USB connection. The advertised 96kHz 24 bit performance is only available via the optical digital input. Probably this is not a big issue for most, but one that's not really clear from the specs on the Apple or B&W sites.

    Apart from the DAC issue, the Zeppelin Air's been pretty faultless. It took around 30 minutes to set up all inputs and it's been pretty trouble free. (Sometimes if streaming via USB I need to reopen iTunes to ensure the Zeppelin is recognised as the output device.)

    Hope this is useful.

    Was this useful? Great at what it does, but...

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  • 5.0 out of 5 stars

    Excellent sound

    • Written by from Gloucester

    17 of 23 people found this useful

    Fabulous product , sounds very very good either via airplay or with an ipod or iphone docked.
    Bit fiddly at first setting up airplay , used the dedicated Zeppelin airplay setup app on my ipad in the end and worked without a hitch.
    For some reason using the quickstart guide provided and connecting the Zeppelin directly to my macbook via ethernet as directed , I couldn't get the Zeppelin to see my wireless network.

  • 5.0 out of 5 stars

    for the man with the flashing red light

    • Written by from Glasgow

    13 of 15 people found this useful

    I bought one of these a few years ago & I loved it until it broke down after 2 years, I had a bose computer system so I switched to that instead & my Zep lay n a box until my house mate got his hands on it & went online to the B&W website.

    He downloaded stuff & then they suggested that we box it up in the original box, they sent a carrier & it went back to the factory, about 2 weeks later it came back all fixed and hey even put a new black covering on it for me

    THE WHOLE JOB COST ME NOT EVEN 1 THIN DIME & that was after the warranty had long expired

    Was this useful? for the man with the flashing red light

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  • 5.0 out of 5 stars

    Amazing, Truly amazing!

    • Written by from Neath

    15 of 19 people found this useful

    I am lost for words, the speakers arived in 2 days And ever since I got this it blasted the sound through my flat it was phenomenal never go a day without music a must buy! It's worth every penny!

  • 5.0 out of 5 stars

    Just stunning

    • Written by from Dundee

    18 of 25 people found this useful

    I bought this yesterday in the Apple Store Aberdeen. I've been toying with the idea for ages as it's quite expensive. I have to say though it is worth every penny. I'm no audio expert but it's crisp and clean. The bass sounds deep but never overshadows the ther sounds or distorts. I'm just waiting for my girlfriend to be out so I can crank it up properly! Beautiful piece of kit that I expect will last a long time... well worth it.

  • 5.0 out of 5 stars

    Just buy one

    • Written by from Prescot

    10 of 10 people found this useful

    The sound from such a small compact unit is sublime blows my Bose dock out of the water, the odd issues of the wifi dropping out occasionally but we live in a converted barn with very thick walls that aside it's worth every penny.

  • 5.0 out of 5 stars

    Best small speaker system I've heard

    • Written by from DERBY

    14 of 19 people found this useful

    Doesn't quite have the sound of B&W's 800 series :), but still sounds incredible for something that weighs little over 6kg. It certainly surprises visitors when such an impressive (and balanced) sound is produced from a deceptively small system. And as for AirPlay, its fantastic; plays in perfect sync with an Apple TV and Airport Express to fill the whole house with sound; though I have now learnt where the Wi-Fi antenna on an iPad 3 is; if you cover it, the music stops, so i'd recommend controlling iTunes using Apple's Remote app.

    The set up app was a breeze and the price is easily justified, even if, like me, you won't use the dock on the front.

    Was this useful? Best small speaker system I've heard

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  • 5.0 out of 5 stars

    Awesome

    • Written by from swansea

    15 of 21 people found this useful

    Had and loved the 1st zeppelin but fancied the air play option. Happily bought the new Zeppelin Air after seeing that nothing else came close to it on the market for all around class! Absolutely simple to set up it really was child's play! Can't understand how people have slated it on setting up! Maybe they have old useless wifi! Ready in minutes for playing music via my iPhone and iPad. Faultless sound and easy of use! Very happy!!

  • 5.0 out of 5 stars

    Why has it taken me so long to get one of these?!

    • Written by from Egham

    10 of 11 people found this useful

    I've lusted over the zeppelin for ages now. This really is one awesome speaker, the clarity is amazing. It brings new meaning to the phrase "room filling sound".

    The build quality and finish are equally as impressive. Setup is simple, works the same way as if you were streaming through an apple tv.

    Many have reported problems with loosing connection every 24hrs but this is due to the way their router works. There is a simple fix which involves assigning a static IP address to the zeppelin.

    The zeppelin is most definitely not a portable iPod dock. However, on the plus side they have made a pretty good wall mounting bracket for it.

    All in all, I am really happy with it. The £499 price tag is in my opinion more than justified by its looks and performance. If I had a bigger house I would happily shell out for additional units to setup a multi room system.

    Was this useful? Why has it taken me so long to get one of these?!

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  • 5.0 out of 5 stars

    Amazing bit of sound technology

    • Written by from Newtownards

    11 of 13 people found this useful

    Like many of you reading these reviews, I too had been here lusting after a Zeppelin Air. The downside for me was the price. However, on Black Friday, Apple knocked £101 off the price which made it too good to resist, so I bought one!

    The network setup was a little tricky and I had to rename my wireless network as the Zeppelin wouldn't connect. Managed to sort it out and since then the Zeppelin wireless connection has been rock solid. I'm using an Airport Extreme as my wireless router.

    The sound is incredible provided you feed the Zeppelin quality music. Music at lower bit rates sound a bit tinny and empty. To get the best sound, I re-ripped my entire CD collection to Apple Loseless format, and the sound is so amazing. rich, and full of life, you can hear everything in perfect clarity.

    Definitely worth buying if you want the ultimate in acoustic perfection, but be prepared to re-rip to get the best sound :)

    Was this useful? Amazing bit of sound technology

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  • 5.0 out of 5 stars

    Fantastic and very easy to set up

    • Written by from London

    9 of 9 people found this useful

    Like most Wi-Fi enabled add-ons it is hit and miss. I have got a Netgear rooter, set up took all of 5mins and never had a prblem. Sound is great as well.

    Buy it, try it....take it back if it does not work, i had to do that with 4 wi-fi printers in the past, as i said hit and miss in the wi-fi world.

    Was this useful? Fantastic and very easy to set up

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  • 5.0 out of 5 stars

    When you here one, it sells it's self.

    • Written by from Sandbach

    10 of 12 people found this useful

    Today I went to buy my wife a new iPod dock and intended to spend around £300, but on comparing many docks (high end docks actually playing from my iPod) we ended up with only one choice the B&W Zeppelin Air. If that’s not enough to convince you, we already own the original Zeppelin and a Zeppelin mini. The sound quality of this device is even better than the original. The looks and quality of this device raise the bar in every way.
    The functionality of airplay is brilliant and very easy to use using the "remote app" and will play from shared iTunes libraries and what’s even better it wakes from standby when iTunes asks it to. When playing via airplay the volume seems to need to bet set slightly higher than having the iPod docked but this very minor and only noticed because I look for faults in any new piece of kit.
    My wife's 8Gb Nano does not support airplay so I bought her an iPod touch 32Gb as well.
    Simple conclusion, for me to go from a budget of £300 to spending about £730 (iPod + Zeppelin Air) the kit has to be good and that is why I’m writing this review.

    Was this useful? When you here one, it sells it's self.

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  • 5.0 out of 5 stars

    An Amazing Product....

    • Written by from Sandhurst

    12 of 16 people found this useful

    Whilst the initial set-up of the Zeppelin Air was not as intuitive as I would have liked (it took me a handful of attempts to finally connect it to my wireless network), the aesthetics and build quality of the product are outstanding and the sound is in a totally different league to the other iPod Docks that I have sampled (Bose, Logitech etc..).

    Controlling the Zeppelin via my iPhone or iPad could not be easier using the Remote App (available from the App Store) and you may be forgiven to think that this device can only play music from your iTunes library, but you can also play podcasts, radio stations or content from Spotify if you have an account.

    If you want un-rivalled looks and sound from your iPod Dock, this is the product for you and I'm really glad that I stretched my budget to accommodate the Zeppelin Air.

  • 5.0 out of 5 stars

    solutions to possible wireless / iTunes connection problems

    • Written by from guildford

    8 of 9 people found this useful

    I bought the Zeppelin Air for my other half as a prezzy, and then proceeded to spend quite some time enabling it at home on our iTunes account and then infuriatingly hours connecting it to our router (Virgin Super Hub)!!
    I hope this short note saves someone the frustration.

    Background: I was using a PC with Windows 7 and a Windows ie explorer.

    Assuming of course that you have followed the Airplay set up instructions to the letter, I would suggest the following:
    1. Wireless connection problem:
    To perform Step 5 - 10 of the setup, (the point when you are teaching the Zeppelin which wireless network and which password to use) Don’t use Windows ie!! This will really waste your time. You need a Firefox internet explorer. Quite simply you have a compatibility issue. You will find when using Windows ie, that once you have set the Zeppelin up, and disconnected the Ethernet cable, the purple light will just keep flashing at you and you will never connect to the router.
    2. iTunes compatibility issue:
    Firstly do check that your iTunes version is up to date. Assuming that this is the case, I found that the solution lay with updating the ‘Firmware’ version on the Zeppelin to that of V1.3.1 (or more recent). I found the poorly written guide to this laborious experience on the B&W website.

    On a final note. The speaker quality is great and I’m very happy to currently be sharing my tunes with the neighbours! So do persevere with the setup procedure. I just wish the IT team used in the development had been as qualified as the speakers team!

    Was this useful? solutions to possible wireless / iTunes connection problems

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