Customer Reviews and Ratings

3.0 out of 5 stars

Based on 176 reviews

  • 1.0 out of 5 stars

    External DVD Player

    • Written by from Long Beach

    Apple DVD player still has the regional lock for DVD's unfortunately some of Apple products like this DVD player is based on 1990's technology. Please spend a few dollars from the billions to update the DVD player.

  • 5.0 out of 5 stars

    Remarkable product

    • Written by from Tecumseh

    11 of 14 people found this useful

    I am new to the Mac industry, so I'm not up on all the latest and greatest devices for the Mac. Recently I purchased an Apple USB SuperDrive. It's a top-of-the-line product. I put in a CD DVD and it automatically imports. The Apple USB SuperDrive is a remarkable product thank you!

  • 5.0 out of 5 stars

    Perfect!

    • Written by from Leamington Spa

    13 of 18 people found this useful

    Purchased this when I got my new iMac as i still use CD's in my car and it works really well. I read some of the reviews left for this item and there are a mixed bunch, but so far in my experience, its worked really well and does the job well.

    Good for the money and looks tidy next to my new slim iMac.

  • 5.0 out of 5 stars

    External DVD drive

    • Written by from Las Vegas

    37 of 42 people found this useful

    Wow! Love this product...works well with my MBAir! Response time is unbelievable. I enjoy the sleek and small laptop...hence the option of an external DVD drive. It's nice to have only when needed.

  • 2.0 out of 5 stars

    Disappointing

    • Written by from Ascot Vale

    6 of 18 people found this useful

    realise not everyone wants / needs an internal optical drive......but its also true that some of us NEED the drive to be internal...not yet another piece of kit to be separately carried. Please spend less on screen def...and more on redesigning the optical drive back into (as an optional inclusion) the MacBook Pro....CD / DVD remain viable storage media when you DONT want a cloud solution....VERY SELFISH of you to delete it!

  • 5.0 out of 5 stars

    Useful Drive

    • Written by from Topeka

    38 of 40 people found this useful

    I have a MacBook Pro and you have to have one of these things because the new model MacBook is too thin to have one internally. Personally I could do with a computer that's a little bit thicker, but this thing isn't that expensive and in my experience works well. I've not burned any disks but have used the drive to install software and watch DVDs. Works fine for these two purposes.

  • 5.0 out of 5 stars

    What Mac are you USING!!

    • Written by from North Salem

    47 of 51 people found this useful

    All of the bad reviews don't state which version/model year/cpu of MB their using..To trash this drive before telling us is just poor reviewing..All the newer macs with retina work flawlessly with this drive..To write all these complaints and not telling us is a waste of everybodys time and causes a lot of confusion when deciding on a purchase..

  • 1.0 out of 5 stars

    TERRIBLE!!!

    • Written by from Colorado Springs

    24 of 47 people found this useful

    Went back to the store today to return the 1st "SuperDrive" I purchased. The CD would insert, make a bit of noise and then sit it back out. I tried all types of software and nothing worked. I asked the staff to please plug it in to see if it worked (perhaps I was doing something wrong?). They said "Oh we are so sorry! Let's just get you another one so you can get on with your day!" 4 minutes later I was out the door with a shinny new box. Guess what happened?? #2 shinny box doesn't work either!! WTH??!!

  • 2.0 out of 5 stars

    Kill my USB slot on my MacMini

    • Written by from Seattle

    11 of 21 people found this useful

    I bought a USB SuperDrive 6 days ago. It worked fine for the first two days. I used it to import CDs I bought. I then didn't use it for 4 days. Tonight, I try to play a DVD, it won't insert. I try CDs, they won't go. I unplug the drive and reinsert, then repeat DVD and CD. Update software. Nothing.

    I swap the drive with my bluetooth mouse dongle, jackpot! The mouse no longer works and the drive does. Swap them back, mouse works, drive doesn't.

    I'd of thought that killing one USB would take them all out as they are daisy chain devices, but who knows.

    Bummer!

    Aside from that, drive is quiet and very impressive for importing CDs. As for the DVD (from Netflx and brand new), the Apple DVD Player, hated it. After some mucking about, it finally started, but is noisy and hitting the menu button doesn't take me to the menu until the 3rd click.

    Was this useful? Kill my USB slot on my MacMini

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  • 1.0 out of 5 stars

    Love my new 27" Mac but the Superdrive is a dud...

    • Written by from Sherwood Park

    16 of 25 people found this useful

    I followed all the instructions to update etc, plugged it right into the Mac (it wouldn't even turn on through a usb hub) even went to the online chat for help and all it does is take in the DVD or CD ( I tried both) begin to make all the right noises... then spits out the DVD/CD.
    I thought maybe I had a "one off" dud, but after reading some of the other testimonies... I'm not to sure about that
    Back to the store it goes and hopefully the replacement will be five stars

    Was this useful? Love my new 27" Mac but the Superdrive is a dud...

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  • 5.0 out of 5 stars

    Perfect!!!

    • Written by from Fullerton

    11 of 14 people found this useful

    Bought this with my retina macbook pro and everything works perfectly!!! Well worth it!!

  • 4.0 out of 5 stars

    Does exactly what it says.

    • Written by from Wonthaggi

    3 of 3 people found this useful

    I bought this products with very low expectations after reading all of the other reviews. So far this product has been exception and does exactly what it says. The plastic base does have me a bit worried as it makes the whole unit feel as though its going to fall apart. The brushed Aluminium top is a signature of apple and looks and feels amazing. Inserting a disc seems to take a bit of work and the same with ejecting, again leaving me worried as to how long it'll last. Works perfectly with my 15" retina MBP and I haven't had a problem. yet. been used so many times even though I've had it for a couple of days. Only giving it 4 out of 5 stars because of the poor apple quality, price, it's not blu-ray and for apple standards fails epically.

    Was this useful? Does exactly what it says.

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  • 3.0 out of 5 stars

    Disappointing

    • Written by from Adelaide

    1 of 3 people found this useful

    It works well, when working.

    Sometimes the disc just can't be read and it takes me ages to try and make it eject...

  • 5.0 out of 5 stars

    I dont know what all the complaints are about??

    • Written by from Highland Lakes

    21 of 25 people found this useful

    This product is decently priced according to Apple's standards, and it does EVERYTHING it says it will do without any headache. Plug and play. No software required no drivers no headache just read write burn CD/DVD and even Dual Layer without a problem. Just bought one to go along with my 13" Macbook Pro w/ Retina and I am one happy man. Sure maybe Blu-ray would have been good but its not necessary I dont even own a Blu ray disc even though I own a blu ray player.....People complain and give low ratings because of UNREALISTICALLY high expectations and the fact that they want Apple products but wanna pay Samsung prices.

    Was this useful? I dont know what all the complaints are about??

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  • 4.0 out of 5 stars

    Great Product

    • Written by from Oakland

    14 of 20 people found this useful

    I use this product all the time and it works great.

  • 4.0 out of 5 stars

    Tribute to simplicity

    • Written by from Elmira

    20 of 27 people found this useful

    Just finished re ripping my classical and jazz cd collection to new MacBook pro well over a hundred cd's. Flawless performance just proves simplicity is best. No drivers no hassles just plugged into usb port and was ready to go.
    IMO this is a great little cd player.

  • 4.0 out of 5 stars

    Std USB

    • Written by from Mont Saint-Hilaire

    17 of 28 people found this useful

    Nice product, looking good and works nicely. It is a bit deceptive that this writer comes with std USB instead of a USB3 connexion. I had to add this drive to my new iMac and since I have USB3 connexions, I thought that Apple could have come at least with this type of connexion for the drive.

  • 5.0 out of 5 stars

    Apple usb Superdrive

    • Written by from Shermans Dale

    29 of 35 people found this useful

    Bought this drive to go along with the Mac Mini and I have to say it works perfectly! i was a bit skeptical at first when reading through some of the other reviews but after going forward with the purchase it was definitely a great buy! Solid, very compact, and easy setup! (just connect and your done) I have tested this with CD and DVD discs which it played both perfectly! Would definitely recommend this for any MAC without a built-in optical disc drive!

  • 5.0 out of 5 stars

    very impressed

    • Written by from Saint John

    21 of 21 people found this useful

    super fast, equivalent speeds to the rest at the store, not disappointed at all. small easy to store, and looks great! very quiet as well

  • 1.0 out of 5 stars

    Painfully slow

    • Written by from Las Vegas

    33 of 66 people found this useful

    This is the slowest DVD drive I've experienced in ten years. When installing software from DVD, it takes between 2-3 hours per DVD, regardless of the software I'm installing. I'm now looking at a 10 DVD software install which will likely take over 24 hours. Overpriced, extremely underpowered, and very disappointing.