Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1119 reviews

  • 1.0 out of 5 stars

    Apple is Annoying

    • Written by from longmeadow

    28 of 30 people found this useful

    The power adapter that I received with my new macbook pro less than a year ago is ALREADY completely frayed and scary looking! After reading through some reviews it's obviously apparent that I'm not the only one dealing with this.

    The very least you could do is make it cheaper for us to keep replacing your flawed design.. 79 dollars is an absolutely ridiculous amount of money to have to pay for a charger, let alone one that breaks every year... PLEASE learn to treat your customers kindly!!

  • 1.0 out of 5 stars

    Flawed Design

    • Written by from Glen Allen

    25 of 26 people found this useful

    I am on my third adapter in 2-1/2 years. There should be more reinforcement around where the cord comes out of the power brick and also at the mag end. Can't believe there isn't a better level of quality for what they charge for these.

  • 1.0 out of 5 stars

    Worst Ever

    • Written by from Apopka

    11 of 12 people found this useful

    Breaks quickly and has horrible cable management. Other PC makers create adapters that at least last and can be stored well for a trip.

  • 1.0 out of 5 stars

    Almost 5 years and 6+ chargers later

    • Written by from FORT THOMAS

    7 of 7 people found this useful

    My laptop will be 5 years old in February and I need another new charger. That will be my 6th new charger that I can remember. Most of them frayed right where it attaches to the adapter on the side that runs to the computer. Apple please fix this design flaw it is really the only complaint I have.

    Was this useful? Almost 5 years and 6+ chargers later

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  • 1.0 out of 5 stars

    Gone through 8 now...

    • Written by from APO

    4 of 5 people found this useful

    Have had my Macbook Pro since May 2011. We have now gone through 8 of these chargers, each ending with the same problem. The pins on the inside of the connector melt deeming it useless. The charger itself gets so hot it left burn marks on myself and my 1 year old. At first I thought it was our houses power that was causing an issue but then it happened at a hotel. Hopefully they do something about this issue soon since many seem to have it.

  • 1.0 out of 5 stars

    Awful

    • Written by from Charlottesville

    22 of 23 people found this useful

    Frayed and broke after <1 year of normal use.

  • 1.0 out of 5 stars

    85W MagSafe Power Adapter

    • Written by from DALY CITY

    23 of 24 people found this useful

    With all their amazing engineers and technology they can't manage to design a power adapter that lasts more than a year? Kills me to have to fork over more money for something that I already paid so much money for.

  • 1.0 out of 5 stars

    Terrible

    • Written by from anchorage

    22 of 22 people found this useful

    doesn't last very long

  • 1.0 out of 5 stars

    Awesome totally wanted to buy a 3rd one

    • Written by from long beach

    13 of 14 people found this useful

    It's is my third cord I have had to buy!!!!!!!!!! They charge out the rear end for the chargers and then they stop working less then a year later. People spend tons of money on your products. These are reasons why people stop using your product and go to a different company. With all the technology that you have why can't you make a charger that works for longer then 6 months would be much appreciated but we all know they won't. If I could give no stars I would it doesn't deserve the one star. Thanks Apple for taking money I need for bills and other things besides another charger.

    Was this useful? Awesome totally wanted to buy a 3rd one

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  • 1.0 out of 5 stars

    Go for function over fashion

    • Written by from Toronto

    5 of 6 people found this useful

    So far my power charger is working after 5 months of owning my 15" Macbook Pro.

    The outlet plug itself continues to have the tapered geometry as Apple sticks with the sleek design. Well this makes it really hard to pull out of an outlet especially since this has the 3rd grounding prong. A redesign is looooong overdue. All you need to do Apple, is add some sort of a ridge to the plug so we can grasp it when we pull it out of the plug.

    A plug doesn't need to be aerodynamic.

    You also need to revamp your design team since there has been NOTHING very innovative in about oh...a decade.

    Was this useful? Go for function over fashion

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  • 1.0 out of 5 stars

    shopping for my second...

    • Written by from Pickerington

    12 of 13 people found this useful

    just like everyone else here.

  • 1.0 out of 5 stars

    Good Design but Poor Materials

    • Written by from Joplin

    11 of 12 people found this useful

    As with every charger I have ever gotten from Apple be it on my iPod, 3 different iPhones, or my MacBook Pro this one is just terrible. Based on the 800+ reviews with an average of 2 stars I am not the only one. If you plan on throwing away fifty dollars on a cord that you will never move than this one will work fine. As for me my charger is always being moved around and as a result the coating and shielding has removed from just out of the adapter, one spot in the middle, and just at the power connector into the mac. Do to the coating coming off the shielding is completely frayed. Do yourself a favor and save yourself $50 and buy a third party replacement elsewhere online. I have always done this with my Apple chargers when the original fell apart after 6 months to a year and have never had any issues. Just make sure you read the reviews and you'll end up with a charger that will last 10x as long at a third the price. Also the third party chargers are coming out of the same Chinese factories making Apples $80 ones so if you're worried about them not being quality they will be at least as good as the ones Apple is selling for $80. Zero out of Ten. Would not buy.

    Was this useful? Good Design but Poor Materials

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  • 1.0 out of 5 stars

    Lasted almost two years instead of one

    • Written by from Cambridge

    11 of 12 people found this useful

    Wow, what an improvement! Instead of lasting only one year, the last few months of which were full of danger, we now have a MagSafe cord design that lasts nearly two years and, when it dies, it quietly becomes intermittent instead of burning itself up. Still, I wonder if Apple, with all of their engineering skill, could manage to build a power supply cable that outlives the device it serves ...like ...well ...like every non-Apple power supply cable I've ever owned in my 30-plus years of buying electronic equipment.

    Was this useful? Lasted almost two years instead of one

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  • 1.0 out of 5 stars

    Terrible

    • Written by from Lindale

    18 of 18 people found this useful

    I have owned my MacBook Pro for around 4 years now and I am about to buy my 6th charger. PC chargers work better than this stinker. Love my MacBook...hate the charger. You guys really need to do something about it.

  • 1.0 out of 5 stars

    Second magsafe charger to melt and self destruct... Shopping for a third.

    • Written by from Annandale

    18 of 18 people found this useful

    I came here to find out how much this charger costs, because it's now the second charger to have cooked itself to death and melted apart at the base of the charging cord. It first happened with my previous dual-core macbook pro charger (60w), and now with my current quad-core unibody mbp charger (85w). Needless to say I'm extremely dissatisfied.

    Was this useful? Second magsafe charger to melt and self destruct... Shopping for a third.

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  • 5.0 out of 5 stars

    Does the job, at a price though

    • Written by from Whitstable

    4 of 7 people found this useful

    After 5 years of loyal charging, my old power adapter which came with my 2007 15" Macbook Pro finally went pop yesterday (quite literally, made me jump). Quickly bought one of these, and although the price is ludicrous, it does the job well. I know lots of people complain about fraying and poor design, but from my experience with my old charger, I have had no problems like that, despite stuffing the lead into bags and generally just throwing it around.
    The power brick seems to run cooler than my old lead which is a bonus, and the new L-shape MagSafe design is much neater than the previous T-shape design. All in all, another great product from Apple, who seem to be all too aware that people are willing to spend a fortune to keep their Macbooks charged.

    Was this useful? Does the job, at a price though

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  • 1.0 out of 5 stars

    Magsafe power supply

    • Written by from Slidell

    22 of 22 people found this useful

    Have a 2010 Macbook Pro, going to the store to buy 3rd power supply. All i do is bring the computer back and forth from work. The 2nd one i took great care in wrapping up the cord carefully. Didn't matter, less than a year of use. the flimsy cord can't take the heat at the transformer. Of all the wonderful things Apple makes you think they could design a cord that can last. I Threw away 2 power supplies that were perfectly good because of junk cord. What a shame

  • 5.0 out of 5 stars

    Magsafe Power

    • Written by from Tacoma

    7 of 27 people found this useful

    I love these chargers, far superior to any other I have used for a laptop. I have never have one go bad, the one I use for my old 13 inch macbook from years ago still works like a charm as does the one for my late 2011 15 inch Macbook Pro.

    The design is very clever with the magnet so you never risk trashing your computer if you accidentally trip on the chord. You can wrap the chord around these fold out arms which keeps things meet (and I find if you do make a bit of a loop that chord will not fray, it's only common sense) Another great feature is you can interchange between using a fold out two prong plug for when you don't need much space or a longer 3 prong plug for further distances.

    I have several devices that use these charger and I have never found them to be anything but durable, reliable, and easy to use.

  • 1.0 out of 5 stars

    Poor Performance

    • Written by from Mattapan

    11 of 13 people found this useful

    I am very disappointed. Purchased the MacBook Air 14 months ago, the warranty expired and 2 months later I need a power adapter. I wish I read the reviews before. However it is good to know it was not something I did but was poor design and poor performance of the adapter.

  • 1.0 out of 5 stars

    power cord is AWFUL!!!

    • Written by from High Point

    11 of 11 people found this useful

    We have had to purchase 2 power cords in 2 years due to fraying!!! It is AWFUL! $79.00 is way over priced for a piece of cheap cheap stuff!!!! I love APPLE products but hate this power cord!!!!