• 1.0 out of 5 stars

    Serious mechanical issues inserting discs. Scratched them!

    • Written by from GILFORD

    Bought the Apple USB Superdrive in late 2014 to go with my new iMac 27". I found after only several uses it had serious mechanical issues accepting discs. I only used the superdrive several times and now won't work. I used it twice for software installation, and once to a burn disc. I had trouble inserting the disc to be burned, and then had terrible trouble inserting any more discs. Seems like it has serious mechanical issues or just wouldn't read discs. The last attempt left the blank disc that I tried to burn scratched and unusable. Tried inserting more discs and it just kept scratching them! I could understand two years or so down the road this happening, but not straight out of the box. Now I have to figure out how to either return it, or get it fixed. Pain!!!

  • 5.0 out of 5 stars

    This drive works great!

    • Written by from College Station

    I used to store my images on DVDs so that I could free-up space on my iMac hard drive. However, after one OS upgrade (to Leopard?), 12 of my DVDs started to get read errors. I tried using several iMacs and Windoze machines to copy the data from these disks but it appeared that the DVDs had died of cosmic ray bombardment or something.

    I tried again today using my new Apple USB SuperDrive and iMac (running Yosemite) and I can now read all of these DVDs without errors.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by from Auburn

    After only a few months the drive started playing up. It would sometimes not eject CDs and would skip when playing and ripping CDs and DVDs. Somthing with an Apple brand on it should not be so unreliable.

  • 1.0 out of 5 stars

    Not up to Apple standards.

    • Written by from North York

    Consider a less expensive alternative. Hasn't burned discs properly for years compared to the four other Apple computers I've owned with built in drives. It's recently decided that it can't find disc burning software at all.

    I use this with my 2011 Air and have a fairly new 2014 Pro with built in drive to hold me for now, but worry about compact disc support going forward.

    I feel Apple has ignored possible quality control issues with external CD support in their move to all things iCloud, but until CDs are extinct I expect the same attention to detail that I experience in all my other Apple products.

    A one star review from an exclusive Apple user because I know they can do better.

    16 of 17 people found this useful

  • 1.0 out of 5 stars

    Super drive keeps skipping!

    • Written by from roseville

    After i load my Music CD's , and try to play back The Songs all skip and miss beats on every cd if have tried!

    12 of 12 people found this useful

  • 5.0 out of 5 stars

    Incredible!

    • Written by from Barcelona

    I never bought that device to burn cds, and then I looked and it can!!! LOVE THAT!!!

    2 of 4 people found this useful

  • 4.0 out of 5 stars

    Just What You need

    • Written by from Brighton

    sad that i had to buy this should of came in the box but hay-ho very easy to set up plug and play

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Works fine and weighs next to nothing

    • Written by from Burnham

    I don't like to give 5 stars as I don't think any product is perfect, but this works perfectly fine - it does what it should do. It also weighs next to nothing and has a brilliant design.

    I bought it just in case I'd need it sometime; I'd recommend it.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Mine Happily Works Well!

    • Written by from CHICAGO

    After reading some reviews on this product, seeing how a lot of them had stated that their product didn't work well, they had permanently lost their disk, and return the product back to Apple. I was finally able to get the guts to use mine today, and play a DVD. There were times I was extremely nervous that it will just break down on me. For instance, I wasn't quite sure if it would accept my disk after sliding it in, there were a couple of times the DVD program had froze, but it was for a short time (thankfully). I also left my laptop for awhile, and it fell into sleep mode. During this time I was so afraid that the SuperDrive would just stop working when I came back, but thankfully it still worked. And when I ejected my DVD, it came out without a problem! All I can say is how thankful, and lucky I am to have a wonderful working product. And to whomever gets this product, good luck!

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    love it but....

    • Written by from Mathews

    i love it it works well but my worry is the cord will break because it doesn't seem to be made any different then iPhone/iPod chargers and everything is wireless now so they should really make a bluetooth version that would be a big help. Also i think it should definitely be blu-ray.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive + MBA 2014

    • Written by from Pittsburg

    Does not work, consistently ejects new discs saying insert blank disc have used CD-R & CD-RW in my attempts Itunes wont burn multiple cd's without needing to restart the application then still hit or miss on if itunes drive recognizes disc at all.
    I am very disappointed actually that is an understatement, I spent $79+ for a drive that isnt super it isnt even ordinary I have busted out my ol school omega CD writer now just cant waist time trying to just burn a disc Ridiculous. no drivers plugins or anything that I can find to resolve all new equipment no excuses shame it should be seamless I should be able to purchase this "SuperDrive" that is an apple product connect it to my "Macbook Air" which needless to say is by apple and burn from Itunes without any issues don't you think? just a thought also if you MBA doesn't come with a CD/DVD Drive that product particularly should be seamless.

    21 of 23 people found this useful

  • 1.0 out of 5 stars

    Worst apple product available.

    • Written by from Minnetonka

    I've never written a consumer review but this SuperDrive is absolutely horrible. I purchased this with my Macbook air and just a week after owning it, it no longer reads disks. I've tried troubleshooting the problem online, but to no end. Absolutely atrocious product.

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    Good aesthetics, but scratches discs!!!!

    • Written by from laval

    I bought this drive to go with the driveless macbook pro retina. It does it's job good when it's
    plugged in a dedicated port (not divided by a hub). The problem arrives when inserting an audio disc
    to rip. The opening is so slim that the cd has a chance to slightly touch and be scratch by it.
    Not recommended for people who dont want their disks scratched.

    14 of 17 people found this useful

  • 5.0 out of 5 stars

    Works fine

    • Written by from SAINT LOUIS

    I bought the USB SuperDrive to go with my new iMac and haven't had any problems. I haven't had any problems with DVDs.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Worked for a few months, then dead

    • Written by from Gilbert

    I got this drive a few months ago and it was working fine. Not quite as fast as others out there, definitely more expensive. I used it for roughly 2-3 discs per week, CD and DVD's mixed. Then all of a sudden it completely died on me. Won't accept a disc. I read this issue on other review and though it wouldn't be an issue, well I was wrong. I'm hoping it will get replaced by apple since I haven't had it that long. But that being said, you expect a product, especially an overpriced Apple product, to work longer than 3 months without issue. I wish I would have bought a different brand...

    5 of 5 people found this useful

  • 2.0 out of 5 stars

    Seemed good at first.

    • Written by from Dumont

    At first, getting this product was a good idea since I have a MacBook Air. It really wasn't. One day I put a disc in and it didn't show up in the Finder. So now I have a disc stuck in my SuperDrive. I would recommend all of Apple's products, but this one needs some work.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    Ok but some advanced users will be dissapointed

    • Written by from Kesgrave

    I purchased this unit a short time after buying a retina mac book pro. It's nearly possible to do with out a DVD drive now, but some times you just have to have one!
    Overall the physical design is in line with the mac book. I have always found apples cables to be a bit of a let down in terms of quality, it is also a little short. The cable is also captive, so if it gets damaged thats it. To that end it would have been nicer if the cable could detach or be coiled away in the unit, for protection. It would also be nice to have an eject button for when you just want to get the disk out quickly.
    As far as functionality goes the drive plays & burns most types of disc (excluding blue-ray) including dual layer DVDs, storing up to 8.5GB. The only technical drawback i have found so far, is that the drive does not let you set the Book-type or bit-setting. This feature helps maximise compatibility. I doubt this will be forthcoming, so will have to keep a PC around for a while yet.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Ate its first disk and won't eject!

    • Written by from Medfield

    Awful experience with the drive, just terrible. There's no way to force eject a stuck disk without opening the case and that would void your warranty.
    So it has eaten the first disk put into it, and there's no way to get it out.

    29 of 29 people found this useful

  • 5.0 out of 5 stars

    No complaints

    • Written by from Peterborough

    Works perfectly. No issues what so ever. Great little drive and aesthetically it great! It's a must have!

  • 1.0 out of 5 stars

    Slow n pretty

    • Written by from Perth

    Looks pretty. Runs slower than any drive I have experienced in the last 5 years. I am informed by apple techs that this is a USB limitation.

    1 of 1 people found this useful