• 2.0 out of 5 stars

    Performance has degraded

    • Written by from Driftwood

    I first bought this to replace a Dlink router that needed to be rebooted every month or so. This worked well for a year, but in the past couple of months I've had numerous degraded performance issues, ranging from mysterious slowness to completely failing to pass traffic indefinitely. If it happened once every few months I suppose that would be tolerable, but happening every few days has completely ruined my confidence in this. And no, the problem is not on the carrier side, since the router does not respond to ping as it normally should. Seemed to begin when I configured an Airport Express to join or extend the network, though that may be a coincidence since I took it offline and still experienced the same issues with the router. The next time this happens I am probably going to retire it and replace with the Dlink in storage, or reconfigure it from scratch, which I'm not looking forward to.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    SNMP Disabled!

    • Written by from Corona

    With this model of the Airport Extreme Apple decided to disable snmp, so now I cannot monitor my bandwidth at home. I have to trust my provider to give my correct numbers. lol

    Other than that it is a decent router

    2 of 8 people found this useful

  • 2.0 out of 5 stars

    Problematic

    • Written by from Toronto

    Works well most of the time but will drop the wireless signal and needs a reboot. This has become extremely annoying. I have been forced to take it out of my system. I have tried all suggestions and the problem still persists. I will be taking it to the Apple store for help.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Save your money

    • Written by from Ashington

    I bought this AE to replace the TG582n router supplied by PlusNet, unfortunately because the AE keeps disconnecting whenever my internet is idle my broadband speed (ethernet) has been dropping continuously over the six weeks I've been using it.

    I have now gone back to using the TG582n and I'm once again looking for a new modem with better wifi speeds.

    1 of 7 people found this useful

  • 2.0 out of 5 stars

    High price that may not be justified.

    • Written by from East Molesey

    You would think that at the premium price for the router, that it would offer all of the Apple wireless services - AirPlay & AirPrint, but it has neither. Your Mac or PC can print to a printer over your wireless network, but your iPad will still require an AirPrint-enabled printer to be used. And the smaller base station offers Airplay, again this is missing from their top-of-the-range router.

    It's a good router, and I liked the way that as I was updating an older Airport Extreme on the network, the new 'tower' model was able to import all of the network settings incredibly quickly, and started to work as soon as I had reset my ISP's modem. The range is good, and the design of the router is certainly more convenient for my crowded home office.

    However, it is priced at a premium, lacks some of the features that you might expect Apple to include at this level of cost & there are cheaper routers available that offer similar performance. It is down to you to decide whether the extra cost justifies the lack of features in return for the greater convenience.

    7 of 9 people found this useful

  • 2.0 out of 5 stars

    Great for Time Machine, Not So Great For WIFI

    • Written by from Beverley

    Bought this earlier in the year as I needed a drive to run Time Machine. Although its expensive I thought it worth the money as, being Apple, the WIFI is bound to be good. I am on a fibre optic deal and the coverage from the Airport Extreme is poor. We have the iMac upstairs in a study and the Airport Extreme downstairs, and the signal is terrible. Gone back to Netgear now. Works great with Time Machine though, just a very expensive way to back up your Mac!!

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Throwing In The Towel

    • Written by from Maricopa

    Prior to buying this new extreme, I owned 4 Airport Express and 2 Airport Extreme Routers (4th & 5th gen). They worked flawlessly and were easy to configure to match my needs for PC laptops and a bunch of Apple devices. I can count the number of times I had to restart both of my Extremes on the fingers of one hand so when the 6th gen Extreme came out, I could not wait to get my hands on one. AC speed, extended range, dual transmitters and it’s an Apple...what’s not to love?!

    My first hint was the configuration interface. Like a few previous reviews say, it is awful. Yes, it is easy but if I wanted easy, I would have downgraded to a Linksys router with their one touch setup gimmick. I took a chance and tried the Airport Utility (AU) software and it found the new router. I was able to configure the 6th gen with it and I got the compatibility warning but I was able to configure security, port forwarding, MAC filtering and the new router seemed stable.

    It took a few weeks but I began to notice a drop in speed. After a few calls to my ISP, they admitted to a problem in my area and I got into the habit of rebooting the router whenever I would reboot my cable modem. The way my legacy Airport devices took a long time, sometimes hours, to rejoin the network after a router reboot was my second hint.

    Tonight, I got fed up with my slow internet speeds and was setting myself up for tech support’s standard can you connect directly to the modem question. I ran a speed test before the call and my speeds shot up. I put my 6th gen back in the mix and my speeds dropped by 2/3! I rebooted the router and was still slow. I connected through an Ethernet port and my speeds shot up again. I put my 5th gen in place and my speeds are back to normal and so are my other Airport devices.

    I have to face reality; the problem is the 6th gen Extreme and my denial of the signs. I can't say that I experienced my devices dropping off my network that others struggle with...just my internet speeds slowing down to a trickle and the legacy Airport devices not reconnecting in a timely manner. I was sure that I’d never go to another router brand but if I want to take advantage of AC speeds, the new Extreme is not the right choice for me.

    25 of 29 people found this useful

  • 2.0 out of 5 stars

    Needs the audio out!

    • Written by from Wilmington

    Why no audio out? I bought the Express because it had it. I wanted the range of the Extreme but I love the Airport feature for the direct connection to my stereo receiver. I will up grade when they add this feature.

    5 of 15 people found this useful

  • 2.0 out of 5 stars

    Disappointed in range

    • Written by from Orlando

    I replaced an Apple Airport Extreme 802.11n router with the current 802.11ac router and have discovered the range of the ac router to be less than the n router. And I'm not talking long distances here or through dense barriers--maybe 25 feet and through drywall. The speed is somewhat better when at close range (like a foot or two) but that is hardly worth it after giving up range since I normally used a wired connection at close range.

    6 of 13 people found this useful

  • 2.0 out of 5 stars

    Sufficient but to simple.

    • Written by from Milwaukie

    Easy to set up and get going but for a router at this price point it is woefully lacking in administrative features. I don't see how it benefits Apple to hide or remove extremely basic options like MAC authentication and parental controls that I have with my freebie rented router from my ISP. Good coverage and if all you want to do is plug something in and go this is adequate. If you want to anything else at all this will not meet your needs.

    6 of 16 people found this useful

  • 2.0 out of 5 stars

    Expensive but not worth

    • Written by from Springfield

    I was in need for multiple long range routers for my 60 units hotel. Sales person at the local store told me that this router is the longest range and one of the would cover the entire store (open space of course), so I though that if I buy three of those, it would at least work in all the 60 units(next to each other, only obstacle is NON sound proof guest room walls). Well it did not, three router did not even cover half the hotel when I put them in drop down ceiling. I returned all three after few days.

    7 of 20 people found this useful

  • 2.0 out of 5 stars

    Not reliable

    • Written by from SAN FRANCISCO

    I have to restart it every week or so. After a few days of use, the bandwidth trickles down to about 1.5 Mbps. It's worse if I turn on the 5GHz band. After I restart it, it seems to recover for a while. Annoying. Shoddy work, Apple.

    11 of 18 people found this useful

  • 2.0 out of 5 stars

    Too many bugs

    • Written by from Sunnyvale

    Looks like Apple start having the problem with quality control. All latest products are super buggy. This router is not an exclusion. The most annoying part is you need to restart it every day if you want to have the maximum speed (Driver restart). This problem is present in many cheap routers.

    How to do the diagnostic fast:

    1. You need to have an Iphone.
    2. Download cloudcheck and speedtest from app store.
    3. Check the wifi speed with cloudcheck. Iphone 4 should show 30-40 mbps (2.4G) and Iphone 5 should show around 40 Mbps (2.4G) and 90 Mbps (5G).
    4. Check the broadband speed with speedcheck. The speed should be around the speed you pay for or maximum speed of your wifi.

    In my case the wifi speed is usually good, but the broadband speed shows 4 Mbps instead of 50 Mbps . This is the time when I need to restart the router. After the restart the speed is back to 50 Mbps.

    Apple please, please, please, please, please fix it.

    22 of 31 people found this useful

  • 2.0 out of 5 stars

    Doesn't quite live up to the previous generation

    • Written by from Bangkok

    I'm adding this AP Extreme to my existing network of previous generation AP Extreme. The set up was somewhat buggy with unknown errors. I had to hard reset the unit to get it working properly to extend the current network. After the set up, I placed the unit where the old AP Extreme was, it turned out the new unit couldn't pick up the signal from the main AP Extreme. Clearly, the range did not match the old generation devices. I'm a little disappointed that it performs below my expectation, and also below the previous generation devices in terms of range.

    The plus side is that there's no more bulky adapter to deal with. The footprint is nice and small. Too bad the signal and the reception do not live up to its good look.

  • 2.0 out of 5 stars

    Good at what it does...

    • Written by from Buffalo

    But what it does is not worth doing...

    Two stars for ac wifi and gigabit ethernet but,

    No USB 3.0
    No Thunderbolt

    C'mon Man!

    12 of 26 people found this useful

  • 2.0 out of 5 stars

    Pretty but that's about it.

    • Written by from Cobourg

    I bought this router because it was "server grade" and "the best I could get". Fast setup which is really the only positive. Other than that slow speeds compared to my 3 year old Cisco router which beat it in every speed comparison. So back to the shop it went. I'll buy something more suitable for all wireless products not one that just favours apple products. Oh and if you have a ps3 or xbox. Look elsewhere not very compatible.

    11 of 22 people found this useful

  • 2.0 out of 5 stars

    NOT IMPRESSED

    • Written by from STONE MOUNTAIN

    My new Airport Extreme does not have as good of a range as my old Airport Extreme did. In my kitchen i used to have 4 bars now I get 1 or 2 bars. It works great wired but so did the old one. I'm trying out a higher, less hidden location, but it doesn't help. I upgraded (ha) thinking with my lust for new and shiny things. feeling burned

    19 of 28 people found this useful

  • 2.0 out of 5 stars

    Very disappointing - not as advertised

    • Written by from Poole

    I had high expectations for this as I have used the previous version for many years. Advertised as suitable for large house, the signal does NOT reach the upstairs bedroom immediately above the unit without using Airport Express as well. A hard drive will not work as a Time Machine when connected to the USB port of the Extreme. I will be returning it on Monday.

    27 of 52 people found this useful

  • 2.0 out of 5 stars

    ABS Extreme

    • Written by from MELBOURNE

    Not bad, but would have expected at least USB 3. No Thunderbolt port either. Faster WIFI but still lags for real network activity, works better with Airplay Screen Sharing etc.

  • 2.0 out of 5 stars

    Great technology, badly implemented

    • Written by from Glendale

    Had issues with my old Airport network setup (~2010ish), upgraded everything (!) (internet service, attached storage and of course this new Airport Extreme, from my local Apple store) Some smaller issues as discussed in most reviews, incl. the new Airport Utility, but most importantly:

    Initially, not too shabby, even saw some speed improvements using my older MacBook(s) when it works. However, the same old issues returned almost immediately: unstable filesharing resulting in frequent hangs, to the point of not restarting remotely, having to literally pull the plug since there's still no on/off switch. If the old Airport is anything to go by, after a couple of months it will be so worn down that it will get easier...

    This is aggravated by the Finder, which despite a supposed multi-thread rewrite completely hangs as well if even only one drive hangs (like the above, even after disconnecting) . Sometimes to the point where it can't be relaunched and then blocks the Mac from restarting too, requiring a hard shutdown just like the Airport Extreme itself.

    The Guest Network feature is still borderline pointless: it is tied to the same Access Control than the main network, leaving you with 2 choices:
    - Having to add every . single . guest to the list even if they just want to pop on the internet for a few minutes, going through the hassle of having them find their MAC address etc., which defeats the purpose of a G-U-E-S-T network
    - Or turning off Access Control completely, making the main network substantially less secure, defeating the purpose of that feature...

    The technology is nice, but badly implemented; if it won't affect you, great. But if you have a usage case similar to mine, and you will run into these issues several times a day, it becomes tiresome quickly. Hopefully this will help you to avoid it.

    15 of 20 people found this useful