• 2.0 out of 5 stars

    Didn't come with the screws?

    • Written by from Costa Mesa

    I had been waiting for this to come in the mail and was excited to set it up. Unfortunately Apple does not include the screws to mount it to the VESA arm. How ridiculous is that? No one around me carries them so I have to order and wait another 5 days for them to show up. Lame.

    4 of 7 people found this useful

  • 2.0 out of 5 stars

    Over-engineered & poor QC

    • Written by from Lewes

    I must have gotten a dud. You have to put a lot of force on the center set bolt, so much so that the torx points started to strip so I gave up. Only one side bolt would align correctly, and with it in place, I could easily see that there was no way the other side bolt was going it due to the NASA-like tolerances milled in this thing. Come on Apple, we're not putting wings on the space shuttle!

    …hoping the replacement works

    20 of 30 people found this useful

  • 2.0 out of 5 stars

    Horrible to mount.

    • Written by from Malmö

    If you don't have a good torx screwdriver, you're up for a challenge.

    I had the same issue as some others here, I had a lot of problems to align the mount so that the two last screws would fit.

    I had to use two credit cards and the card that is included in the box for dismounting the foot of the iMac, to be able to get the last 2-3 millimeters that were needed to align it perfectly. I had to put these under the bracket that you mount in step 3 or 4. It takes some focus and patience but the cards will fit under the bracket. And when the two last screws are in place, you just remove the cards.

    9 of 19 people found this useful

  • 2.0 out of 5 stars

    So-So

    • Written by from Bloomington

    I'd say that Apple dropped the engineering ball on this one. Working with a 27" Thunderbolt display was not so easy. Getting the stand off was fine. After that it got more difficult. Getting the bolts to line up to mount the flange was tricky, and then getting the bolts into the end for the actual mount adapter has so far proven to be impossible. One end will bolt in perfectly, but the other end will not. Once the mount adapter is removed, the bolts bolt in perfectly. Definitely not Apple's engineering finest.

    39 of 60 people found this useful

  • 2.0 out of 5 stars

    24: iMac works great, 27" iMac a hassle

    • Written by from san francisco

    I had my iMac 24" mounted on a monitor arm using the Vesa mount. Set up was easy and quick.

    I just bought a 27" iMac and the set up took me 5 hours. I finally figured out that when you mount the flange to the back of the 27" iMac, the side bolt holes for the mount adapter don't line up with the flange. I tried over and over but the side bolts would not fit into their holes.

    I did two things to make it work:
    First, I removed the plastic protective pieces on the edges of the mount adapter.

    Second, I placed about 2-4mm of thin folded cardboard underneath the entire length of the flange, under the side facing the top of the machine. This lifted the flange up enough so that the holes aligned properly and the side bolts could be inserted.

    This was a very frustrating experience. I am not sure why the flange sank down a tiny bit once mounted.

    36 of 45 people found this useful