Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1115 reviews

  • 1.0 out of 5 stars

    Ugh

    • Written by from Randolph

    The power adapter that came with the MBP frayed and fell apart (I tried taping it with electrical tape, but because it frayed near the magnetic connection the tape didn't help). I bought a MagSafe Power Adapter for $79. By the look of its different design than the one that came with the MBP, I thought it would be fine. Not so much. This one actually was worse. Due to heat from the wires near the magnetic connector, the insulating wire covering burned and shredded into a strange gooey mess. Never saw anything like it. Now, I have to buy another one of these?

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    Terrible design and so expensive it hurts

    • Written by from Milton Keynes

    Please ignore rating as I wouldn't even give one star. This is more a warning than a review.

    The cord that connects to the adapter that fits to the Mac will fray and come away with ease thus leaving you powerless and your shiny expensive machine useless. Mine lasted less than 3 months and had no choice but chucking £60 at a massively over-priced and under-designed accessory. Best bet is to immediately gaffer tape the weak end to stop any twisting, and believe me it will twist without any human interaction.

    Such a shame something so beautifully designed as the Macbook has to be treated to inadequate and unreliable accessories.

    31 of 34 people found this useful

  • 1.0 out of 5 stars

    Horrible quality

    • Written by from Appleton

    I really hope Apple considers designing a more durable charger. I only gave this one star because I had to. Since 2007 I have had two different macbooks, and at least 6 chargers. There are 925 ratings on this product with a total of 1.5 stars, which is seriously embarrassing for a company that makes many good products. Long story short, these are extremely expensive and do not last at all.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Fraying cord

    • Written by from Penfield

    I am so disappointed in Apple making a power cord that is fraying I thought better of this company. Not looking forward to spending $79 to replace this original cord knowing I'll need to turn around and replace it again in 2 years. I need to apologies to my son I blamed him for the cord : (

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Not impressed!

    • Written by from Nelson

    We're becoming a disposable society. Forget about quality, build it cheap, make money and you have captive customers. Just went on-line to order my third charge after the first two frayed. Terrible design and I'm surprised that this product still has not been redesigned. Very disappointing.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    MagSafe Charger

    • Written by from Tavares

    Absolutely unsafe and bad quality!!!
    I have 3 MacBooks pros in my home in 3 year we went through several chargers. Apple you really need to do something about this urgently! I am sick and tire!

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Very disappointed.

    • Written by from Aliquippa

    Bottom line: an $80 power cord should last longer than two years. I am very careful with my computer equipment because I can't afford to buy replacements every other year. There is no visible damage or sign of strain anywhere on the adapter, but it has simply stopped working.
    If so many people are having the same problem, then clearly there is some flaw in the design/manufacturing. It's time for Apple to address this.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    poor quality come on apple

    • Written by from Melbourne

    wire has frayed and I've used tape to fix it, i will be buying my fourth 85W mag safe adapter.
    apple...seriously? come on fix this poor quality adapter

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Washington

    The magnetic DC connector does not protect the wires from being kinked as it says in the description. I am on my second adapter in the last year because the newly designed magnetic end fits in a way that actually makes the wire kink and eventually break. The previously designed magnetic end that fit perpendicular to the computer did much more to protect the wires than this one. I wonder if they tested it?

    29 of 31 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from LONDON

    This will be my third, bought the last one in January this year....so only getting 6 months use which I consider extremely poor. Looks good so one star for that, but thats all.... Better go and buy another one....coz still like the mbp...

    30 of 33 people found this useful

  • 2.0 out of 5 stars

    Design Defect?

    • Written by from Chicago

    This adapter has an unfortunate design flaw. The skinny cord is prone to fraying or developing shorts near the MagSafe connector. Because this connector is permanently affixed to the transformer brick, you must replace the entire unit when the cord fails. I understand that these cords do fail—this is probably an unavoidable consequence of winding and unwinding. But it seems incredibly wasteful that you have to junk the entire adapter when the cord does fail. And they're so expensive to replace.

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    Poorly Made

    • Written by from Fishers

    I owned my 2010 MBP for 8 months before the wire was done for. I had to wiggle it around to find a connection for a month before it quit on me. When I went in to purchase a replacement and they said &79.99 I was in complete shock. I'm not saying the design is bad, I actually really like the magnetic connection idea, but they are so cheap. Not worth $80. I'm just waiting for my new one to stop working like the last one so I have to drop that much again...

    28 of 29 people found this useful

  • 1.0 out of 5 stars

    APPLE NEEDS TO GIVE US COMPENSATION / IT DOESN'T WORK WITH 2008 MAC BOOK

    • Written by from ..

    This is the worst nightmare.
    I got a Mac Book Pro in April 2008. The laptop is in perfect shape, however the power adaptor broke down. I got a new one (not cheap!) and I was informed Apple only offer the new L shape model, which doesn't work properly.
    If I connect the adaptor when the laptop is turned off, it will charge. Subsequently, if I turn on the laptop, it still charges.
    HOWEVER, if i disconnect the adaptor -while the Mac is on- and try to connect it again, it won;t charge. Everytime I need to re-charge, I need to turn off the computer.
    IT TAKES AWAY THE NOTION OF A LAPTOP, I am stuck now with a desk computer that needs to be plugged.
    I changed twice the power adaptor, took it to a genius bar, and nothing has happened. The latest is that they will try to change something inside the laptop. They were very patronizing. As, obviously, the mac is not under guarantee anymore, they said they wouldn't charge for that, suggesting they were being really nice, when the case is that they could not find anything wrong with the computer.
    Apple manufactured a new design because the last one was quite bad, but they didn't properly tested it in order to work with the new models and the old ones.
    All this sounds like if I hate Apple, when I actually love it, and that's why I am so angry. I do love the products, the brand , the quality. This is not the only product I've got. But I have to say I am absolutely disappointed on the company not taking action on this, and offering compensation to those affected. It is outrageous that they suggest to buy a second hand old-model from Amazon or something.
    Just trying not to be horrible, I have to say the people I've dealt with have been quite nice and genuinely worried, but it is the company who should respond to this!
    I've lost two entire days on this, and looks I will have to lose more time, but I will definitely post what happens after they take my laptop in, good or bad.

    34 of 41 people found this useful

  • 1.0 out of 5 stars

    Poor quality,

    • Written by from Fort Lewis

    I now have to purchase my 3rd power adapter for my MacBook Pro. The power adapter connections just unravels, with wires exposed. Not very impressed with the quality of the product.

    27 of 27 people found this useful

  • 1.0 out of 5 stars

    So Terrible...

    • Written by from Northridge

    How it's possible a $79 adaptor won't last a year?
    I am who take care of my stuff like crazy. This charger is terrible!
    The quality of the wire doesn't last enough and cords fray at the connector.
    It happens to some apple headphones too.
    you can close your eyes on $20 headphone, but $80 adaptor? noway.
    Dear Apple please do something about this obvious shame.

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    This is my third charger.

    • Written by from Roseville

    I have to get yet another one of these chargers. They short out really easily and overheat. I wish they would redesign it to make it more durable. If not at least lower the price on these chargers, they are way to expensive for something that isn't going to last that long.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    It's absurd

    • Written by from Guanajuato

    In the last ten years I've owned 2 apple laptops and six chargers! I really feel something should be done about the poor quality of the chargers.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Apple is Annoying

    • Written by from longmeadow

    The power adapter that I received with my new macbook pro less than a year ago is ALREADY completely frayed and scary looking! After reading through some reviews it's obviously apparent that I'm not the only one dealing with this.

    The very least you could do is make it cheaper for us to keep replacing your flawed design.. 79 dollars is an absolutely ridiculous amount of money to have to pay for a charger, let alone one that breaks every year... PLEASE learn to treat your customers kindly!!

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    Bad charger design...

    • Written by from Orlando

    After 2 years of low use my 2010 MacBook Pro charger died. The reason of why my charger went bad is in the cable that goes out of the DC box to the computer. It seems that the cable inside got loose so as a result I am getting in-and-out charging from the computer which is not good on the battery and need to readjust the cable in order to have a steady charge. Worst yet is that Apple charges $79 USD for this charger and the lifespan of it is too short and there's no generic replacement. Apple needs to make these chargers more rugged even if they have to sacrifice on aesthetics.

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Pure garbage

    • Written by from Boone

    This will be the third Magsafe adapter for my Macbook. All have failed due to poor design and manufacturing (broken spring pins, frayed chord). Apple makes a great computer that lasts for years, but then screws you on their cheaply made, overpriced power adapters. Now I'm walking bowlegged, thanks Apple.

    28 of 30 people found this useful