• 2.0 out of 5 stars

    Great ideas, but unreliable

    • Written by from Sonora

    I have the current versions of Airport Extreme, and a last gen Airport Extreme, 2 current gen Airport Express, and 6 previous generation airport Express....(the other devices have speakers, and printers on them)

    I love it when it works... ( occasionally) and hate it the rest of the time...

    It is a cute gadget that is not ready to rely on for your home or office. Frequently drops signal, frequently cuts out... Who knows the source of the problem... is it iTunes, is it airport express, or airport extreme...? And don't get me started on Apple TV and it's problems... Want to stream to the speakers on a TV with an Apple TV unit..... ( it will lag behind your speakers connected other devices so badly that you get a persistent echo... Great concept, but execution is lousy !!!!!!!!!

    Lately I'm becoming an "Apple-hater." The hardware does not last, and the networking is not consistently stable.... PERIOD!!!

  • 2.0 out of 5 stars

    Cuts in and out constantly

    • Written by from Killingworth

    I bought an airport express specifically for playing music in my downstairs. Unlike AppleTV it constantly cuts in and out as I move about the room. Extremely frustrating... I've switched units and it makes no difference.

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Signal drops out

    • Written by from Vancouver

    I bought this thing specifically to stream music from my various Apple devices (iPad, iPhone, Macbook Air) but I'm finding it SO frustrating. When it works it works great. But it's totally unreliable. Having people over for a party and trying to play music that will randomly just drop out every 30 seconds or so...unacceptable! I have a small condo so all equipment is within very close range. There is no excuse for this to happen. This has been an ongoing issue for over a year and Apple has done nothing to fix it or even respond. I'm kind of addicted to Apple products but for the life of me I can't tell you why. If everything worked properly I'd be their biggest fan. But in reality, it just doesn't. Not reliably anyway.

    6 of 10 people found this useful

  • 2.0 out of 5 stars

    Good hardware, terrible software

    • Written by from Tarragindi

    Nothing to say about the hardware: it works well, and does what it claims.

    But the Airport Utility is an appallingly frustrating experience: slow, inflexible, and frequently fails to do what you want with a complete absence of information about what's wrong or how to fix it.

    And, get this: Airport Utility is *the only way* to manage the Airport Express. So if the software says 'no' to what you want to do (like a boss: just 'no', with no info why and no diagnostics), you're stuffed. No web interface. No ssh. Nothing.

    Apple's consumer-focussed approach is fine for much of what they do, but entirely useless and time-wasting for networking hardware.

  • 2.0 out of 5 stars

    Airport express keeps disconnecting from the wireless router

    • Written by from SAHUARITA

    When this thing works it is awesome! However it doesn't work the way I want it to for very long before it disconnects from the network. I have it wirelessly connected to my internet for the sole purpose of playing music via the airplay feature. The problem is I have to pull the power plug and then reconnect it to get it to recognize the wireless signal and allow for airplay. However, this only lasts for an hour or so (on a good day) before it randomly disconnects itself from the network and I have to go pull the plug and restart it. I have read many other people that have had this problems as well. I went with apple for their renowned "user friendly" hardware. Unfortunately this product is not user friendly and does not work well and I would not recommend anyone using this as a medium for airplay as I have spent many hours resetting it and messing with it.

    8 of 10 people found this useful

  • 2.0 out of 5 stars

    eh... it's inconsistent

    • Written by from Santa Fe

    I have a family of 5 most of the time. 2 adults, 3 kids. Currenlty, we host two exchange students - one from China and one from Spain so right now - we have 7 in the house. Both of them expect good wifi - and justifiably so. When we had 5 - the airport was above average... very little problems, worked well, but occasionally if all of us were doing something (my wife is a digital marketer and I work in school admin) - and my kids are on thier ipods or phones, the thing crashes. Everybody loses a signal, we unplug, plug back in - it goes amber to green, and then we're back on. As users go to sleep, the signal stays. If everybody is on... it's wets the bed. It's OK most of the time, but getting off the back porch (dang I sound like a lazy SOB) to go fix the wifi 6-7 times a night gets old. You start wonder, "is this the way it is or can i get a better device?"

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    Not working very well

    • Written by from Belmont

    I've had this for about a year and it's never really worked right. Seems to drop constantly, unable to extend my network, just isn't stable. Very disappointing.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Don't Like It

    • Written by from FALKIRK

    I have three of the original 'plug into the wall' style Airport Expresses and they are perfect. This new design is awful. The mains cable which they include - at least for the UK market - is coated in hard plastic which makes it very inflexible and unwieldy and limits the locating of this device. Very disappointed in this. No idea why Apple decided to change the design.

    5 of 11 people found this useful

  • 2.0 out of 5 stars

    Don't buy if you'll be using it with a non-apple base station

    • Written by from Auckland

    This is a great little WiFi device if you are connecting it to an Apple base station or another AirPort. It looks nice, is small and light, and very simple to set up but only if you're using it with other Apple products!

    I bought this to use as a dedicated AirPlay device, one of the set up options advertised on its product page. The idea is great - turn my non-wifi Hi-Fi into a wireless one and play it from my computer iTunes, anywhere within the network range for less than $200. It isn't that simple if you're getting it to 'join a network' that's hosted by a non-Apple base station (a Vodafone router in my case).

    The AirPort connects to the network fine and the little light remains green. On opening iTunes you are also greeted with the delight of the little AirPlay symbol next to the volume controls. But after attempting to connect for what seemed like 10 minutes, it teased me with about 15 minutes of AirPlay then lost the network.

    On searching the discussion forums this is a more common occurrence than it should be. I had to reset the AirPort every time it dropped to reconnect iTunes. After a while it just stopped showing AirPlay as a feature in iTunes. I fixed my problem by connecting a separate AirPort directly to my Vodafone router via Ethernet and created an additional network. Then I connected a second AirPort to this additional network (so now we are talking Internet-to-AirPort-to-AirPort-to-speakers, instead of simply internet-Airport-Speakers) and this solved it.

    So unless you have more than one Apple base station available don't buy it. If you're connecting the AirPort straight to the internet itself and not using it in client mode (Joining a network without a direct internet connection), it will work fine.

    4 of 5 people found this useful

  • 2.0 out of 5 stars

    When it works - it's great, but that's about 15% of the time

    • Written by from Lutterworth

    There are about three dozen reviews on here that are largely positive about this product and I can see why people think it is good. But for me this has been my first big disappointment with an Apple product.

    iPad bought about 4 months ago, iMac just before Christmas 2012.

    When it works it is great, small, discrete and performs well, but that is about 15% of the time, I only use it to stream music from my new (late 2012) iMac to my stereo. I have lost count of the number of times that the two lose connectivity (they are about 2.5 metres away from each other!!!).

    Once you have made a connection and start to stream music they seem to hold a connection, but if the iMac is shut down or goes into standby, (or at other random times when I do not have iTunes running) the connection might be lost, (or not), sometimes when I start iTunes it will recognise the APE and sometimes it will not.

    The APE has never had anything other than a green light, (suggesting that it at least thinks that it is OK).

    If I power down the APE and re start it, it works every time, (but I didn't really buy it to faff around like that).

    There are dozens of people on the various Apple support fora that are experiencing the same problem as me, Apple don't seem to have any answers.

    So until I find a way of getting this to work properly so that "it just works" it will have to remain with a two start rating.

    46 of 59 people found this useful

  • 2.0 out of 5 stars

    Give you some reason not to buy this stuff

    • Written by from Hong Kong

    1. The setting utility provide only few adjustable parameters. It don't even allow enabling the 5GHz wifi with the 2.4GHZ disabled.

    2. The Airplay lags a lot when connected to the primary router wirelessly instead of wired.

    3. If you consider it as an Airplay station, then bare in mind that you only use it to play music. If you would like to enjoy movie on your laptop while using the remote speaker for sound, the sound lags for 2.5 seconds in average. (even wired)

    4. Only 100Mbps ethernet port is equipped for both WAN and LAN port. That means the 300Mbps 802.11n or 5GHz WiFi is completely useless!! (hardware configuration doesn't match)

    5. It is a 2012 new product and cost USD99!! Should have got a better thing.

  • 2.0 out of 5 stars

    Takes a lot of effort to get it to work

    • Written by from Kingston

    I have two of these now, to extend my wireless network in my house. Currently I am trying to get the second one to work. Very painful and frustrating. When it works, it is great and reliable, but to get the device setup in the first place takes me hours, many resets of the device and a few too many swear words. In the end I will be successful and all will be good.

    All apple products I have used work well. This is the only one that the setup does not work well, and you have to repeat the process over and over.

    18 of 36 people found this useful

  • 2.0 out of 5 stars

    Useless if you needed to change the Mac Address on the WAN port

    • Written by from ALHAMBRA

    I think, if any techie personnel reads my feedback, they'll understand exactly the frustration I'm having.

    If you can't change the hardware mac address on the WAN port, there are a lot of ISP that won't give you an IP address over the DHCP network with a different device of any kind. This item is actually completely useless to me.

    28 of 62 people found this useful

  • 2.0 out of 5 stars

    Terrible extender

    • Written by from Ocean Ridge

    Airport express is terrible for extending I plugged it in than everything worked. Than I clicked extend and it said updating than crashed I returned it the day after.

    3 of 27 people found this useful

  • 2.0 out of 5 stars

    Airplay stutter with optical cable and extarnal DAC!

    • Written by from Egå

    Don't buy this if you want use this with an external DAC (Digital to Audio Converter) Using airplay with normal audio cable is fine, but you would have to live with the limited sound of the airport's internal DAC. It appears that when it's used with optical cable to an external DAC (mine is a Dacmagic 100) the sound will stutter. This was NOT the case with the prior generation of Airport Express. Because my solely reason for buying this was for high quality airplay I will now try to return it to Apple or make them exchange it for the older model. For more on the problem: Search for "Airport Express (square) skips unbearably with Airplay" in Apple Support Communities.

    15 of 16 people found this useful

  • 2.0 out of 5 stars

    Less range then 8 y.o. 1st gen Express

    • Written by from Brooklyn

    This new Airport Express is cute and all, but it has less range then our 8 year old 1st generation Airport Express. We use these in the apartment for "wireless" speakers and to extend the range of our Airport Extreme. We thought that this new one would help with intermittent connectivity in one of the further away rooms that the old Express lived in, but boy were we sorely wrong. This new one's reach wasnt even close to what the old one had. We also have a 2009 Mac Mini in this room and that too has a much farther range then this thing. We now have it living in a room that's closer to the Extreme. So far so good, but it's only been 10 minutes, so anything can happen. Your milage may very. FYI: The room that it didnt work in is about 12 feet away, but is separated by 3 walls (with 2 doorways).

    16 of 21 people found this useful

  • 2.0 out of 5 stars

    Firmware update needed

    • Written by from Croydon

    While the streamed sound quality was marginally superior to the previous 'in the wall' version there was a constant 'glitch'. Similar to a CD track skipping. Or a timing error
    in the stream. Not a complete dropout but a random sound imperfection.
    Tried forums - no answer.

    Returned via Amazon as not fit for purpose.

    All other APE's (3) work fine.

    Using Netgear DGND 4000 N750 router/modem.

    7 of 8 people found this useful

  • 2.0 out of 5 stars

    Inconvenient Design

    • Written by from McLean

    This redesign is very disappointing. It's larger than the old version and it now requires a separate power cord, rather than plugging directly into the wall. These two design flaws make it much less portable. Portability was one of the greatest features of the old design - just unplug and go - instant WiFi wherever you wanted it...

    157 of 218 people found this useful

  • 2.0 out of 5 stars

    Very disappointed

    • Written by from Scottsdale

    Bought this to supplement the WiFi range of my combination cable modem/router and to enable by wireless network printer. Using all Apple products (iMac, iPads, and iPhones), this was a very easy device to set up. After unpacking and connecting to the appropriate ports, the installation was fairly intuitive and I was up-and-running in less than 10 minutes. The initial use of this device was successful with both a working wireless printer and improved WiFi range, although only slightly improved. After two days, though, the printer stopped wirelessly responding on my network. This was despite my not changing any settings, then trying to get it back on-line unsuccessfully.

    Since the WiFi range was minimally improved and the wireless printer function was not enabled, considering the $100+ investment with tax for an unreliable accessory, I brought back the device and got my money back..

    71 of 116 people found this useful

  • 2.0 out of 5 stars

    Worked for a while, now on second one

    • Written by from Lincoln

    I am using AirPort Express to extend my AirPort Extreme's network (which was already flawless) so that I can use Airplay in my room.

    The first unit was set up no problem, but then began randomly dropping its connection to the network thus, being unable to be detected by AirPort Utility and needing a master reset. I believe it simply needs a strong firmware update. I know my way around Apple products, and this shouldn't happen!

    64 of 88 people found this useful