• 1.0 out of 5 stars

    Does not support monitors without native thunderbolt interface cable

    • Written by from Plymouth

    In other words, if you're using a DVI monitor with thunderbolt adapters, it won't work.

    I've got two DVI monitors connected to my mac Book Pro using Apple thunderbolt adapters, and it works fine. Yet they won't work with the Belkin Thunderbolt Dock. Belkin support says it (the thunderbolt dock) ONLY works with monitors with native thunderbolt connectors. Apparently, there is a list of non-supported monitors. Would be nice to know that BEFORE I buy something. Now must return it. Sad.

    1 star for not working when other (apple) products do -- if you're not going to be plug and play compatible with existing apple systems when apple is, then don't sell it here on apple.com -OR- be honest about what you do and do not work with.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Will Damage Connected Speakers!!

    • Written by from Beverly Hills

    I bought this docking station and connected my M-audio BX8 speakers. When I turned on my system I got a loud static pop. I tried the dock a few more times and continued to get a static pop when I turned on the computer or woke it from the sleep function. I disconnected the dock and found that my speakers were severely damaged and ruined. They did not work properly again until I got them repaired by the manufacturer. Do not buy this item, it will ruin your speakers.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Disappointing

    • Written by from San Francisco

    Doesn't power USB peripherals unless plugged into laptop, despite the enormous power brick. Pointless if you want to leave something charging while you're away from your desk.

    Photos are misleading. One of the only two Thunderbolt ports MUST be used for connection to your laptop. That cable running in the middle on the front is just hidden in a crevice, isn't actually connected to the device unless you take up one of the two ports on the back.

    Returning and looking for something else.

    15 of 19 people found this useful

  • 1.0 out of 5 stars

    Disappointing equipment

    • Written by from anchorage

    The Thunderbolt Express Dock is disappointing, particularly because it does not power Apple USB Superdrive or Mac. Nearly anything that gets plugged into one of the Express Dock Ports must have its own power supply separate from the dock! Really? It certainly does not help with the clutter of cables or the organization... Very disappointed and had I known, I would have saved myself the extra expense and bought a simple USB hub.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Still a little way to go - non-existant customer service from Belkin

    • Written by from AUCKLAND

    This device is 90% there but on the two we purchased, the ethernet connection is unreliable - mounted server drives are constantly dropping off (client 10.8.5, server 10.8.4). When we switch back to the apple usb adapter, we don't have this issue.

    However, the reason for the one star is because of non-extant customer support from Belkin - despite constantly checking my junk mail, I still haven't heard from them after 4 weeks.

    Thunderbolt promises so much but doesn't quite deliver and Belkin seem ill-equipped or unwilling to help - what a shame.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Lack of power in USB ports. External drives have issues

    • Written by from Austell

    I own a Seagate GoFlex Desk USB3.0 hard drive that I connected to one of the USB3.0 ports on this dock. The dock is connected via thunderbolt to my 2011 iMac running Mountain Lion. When I first installed it, I noticed weird behavior with the hard drive not immediately getting detected when I plugged it into the dock. I have read other reviews for this product on Apple store that said the ports do not provide enough power for peripherals like the Superdrive. However, I didn't anticipate the issue would lead to me losing my data! The hard drive wouldn't come back up after waking the mac up from sleep. My applications would throw up errors that they cannot find the directory… And finally Disk Utility threw an error and said that I should just try to recover whatever data I can.
    So consider yourself warned that you probably don't want to plug in external hard drives into this dock.

    39 of 42 people found this useful

  • 1.0 out of 5 stars

    Not well thought out at all.

    • Written by from Stratford-upon-Avon

    It's going back. The USB ports don't provide enough power at all - DVD drive won't even spin up enough to even mount & USB hard disk struggles to maintain enough power to spin. Resulting hard disk write speeds of 3.5MB/s.

    And all this from a device that has a Power Brick the size of an actual house brick. Really disappointed.

    189 of 206 people found this useful

  • 1.0 out of 5 stars

    Usb 3.0 speeds are very slow

    • Written by from Toronto

    I was hoping this dock would help connect a usb 3 external lacie hard drive. The drive has several ports such as firewire 800 , esata and usb 3....i was hoping this express dock would allow me to take advatage of usb 3 which is supposed to be faster than firewire 800. After doing many tests the usb 3 transfers only around 50 to 60 mega bytes a second while the firewire is showing faster at 60 to 80 mega bytes per second... Not sure what the issue is but it seems as though the express dock cant handle usb 3 as it advertises.... Dear apple please address this issue...

    23 of 27 people found this useful

  • 1.0 out of 5 stars

    Waste of time - long way from a finished product.

    • Written by from Westleigh

    Apple get credit in this story, their return process was simple and easy.
    Belkin however released a product which suffers a plethora of failures.
    USB useless for high power devices and suffers inconsistency when daisy chaining other usb3 hubs to it.
    On wake up network would not work - physical disconnect reconnect required.
    And the list goes on.
    Oh, and in case you wanted to use this whilst boot camping windows, expect many BSODs.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Worst Product Ever Produced By Belkin

    • Written by from Houston

    This product doesn't work under the bootcamped (Windows 7.0) side of the Mac regardless of what version of the Mac OS you're running. I bought this product and to my dismay, I had to upgrade my Mac OS to even get the Mac side to recognize the USB 3.0 devices. When I tried the Windows Bootcamped side, it wouldn't work even after I upgraded to the most recent version of the Windows Bootcamp drivers from Apple. I simply put can't believe that Belkin would produce a product that is so limiting that you can't even run it bootcamped. I'm returning this product today.

    Apple has made the thunderbolt a complete fiasco since nobody has caught onto the product and they haven't taken the time to make a thunderbolt to USB 3.0 port that works in any reasonable fashion.

    25 of 30 people found this useful

  • 1.0 out of 5 stars

    Flawed.

    • Written by from Linsengericht

    USB3 reliability -> bad
    - Kernel panics with specific devices attached.
    - Kernel panics with specific USB drivers installed (eg. nomachine NX remote desktop)

    USB3/general performance -> bad
    - Capped to 2.5Gb/s. Throughput 90MB/s max. Forget SSDs.
    - Even with only mouse/keyboard/printer attached, when turning on the printer during runtime, mouse began to stutter, audio dropped out. I had to reconnect the dock ever so often to get it back to work.

    Audio interface -> bad
    - Will send static pop to your speakers, not only when you startup/shutdown your system but anytime it suspends/resumes. Apart from being very annoying, might also destroy your speakers if you forget to turn the volume down.

    Even though it's slow, it still runs really hot -> nice for roasting bread

    I'm probably lucky I didn't have the opportunity to test firewire.
    For me it was like a 300 € device for mainly passing through ethernet and display port (which admittedly worked well with a 1440p display).

    Bottomline.
    Recommended for users who are either not demanding or want to roast bread while saving the time of plugging exactly one TB cable (as anything but display port and ethernet was flawed)

    Sending it back as I have a toaster already.

    61 of 63 people found this useful

  • 1.0 out of 5 stars

    Very disappointing

    • Written by from CEDAR PARK

    Read the specifications !!!
    *Maximum data transfer of up to 2.5 Gbit/s.
    Thunderbolt supports two 10GB/s channels
    This product can't be used to daisy chain two (non Apple Cinema) monitors via Thunderbolt, it does not have the data bandwidth to support 2 screens, Ethernet and USB....
    In addition it is very unstable, only 1 out of 3 connections work with two monitors work, very often my MacBook Pro just crashes completely when connected to this product with two external monitors.
    The few times it worked with two external monitors, the Ethernet connection was slowed down to 1MBps.
    This product is not ready ...very disappointing!

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Barely functional and not worth the cost

    • Written by from Ankeny

    I purchased this to use with a 2012 MacBook Air. I connected a 1920x1080 DVI display, analog speakers, Gigabit Ethernet, USB keyboard and USB mouse. Under exactly the right conditions the dock was functional, but there were simply too many problems to justify the cost.

    The power supply brick is huge, and the cord between the brick and the dock is too short. I wanted to keep the dock hidden under my desk, but the power cord and brick combo really limited my options.

    Each time my display went to sleep or woke up, the connected speakers made a loud pop. The display I had connected to the dock wouldn't stay asleep either. It kept cycling power save mode on and off, and I got the loud pop each time it cycled.

    When I had the dock connected to my Air, I ran in clamshell mode using only the display, keyboard, and mouse attached to the dock. My Air always had to be connected to power when I disconnected the dock in this configuration. If I disconnected the laptop power first, the external screen went off, but the laptop screen wouldn't turn on when I opened the lid. I had to force the laptop off each time I disconnected the dock and the laptop power in the wrong order.

    While I could make the dock work, there were just too many glitches and limitations to justify the cost. I shouldn't need a checklist to put a docked laptop to sleep or to undock it.

    26 of 27 people found this useful

  • 1.0 out of 5 stars

    USB Ports not powered

    • Written by from Washington

    As I'm sure you've read, the USB ports do not provide enough power to even run an Apple Superdrive, as soon as you plug it in, you get an error that there is not enough power, and to plug your device directly into the computer. The entire reason I purchased this device was to be able to quickly plug one cable in when I got to work, that would connect my external monitor, network cable, sound, external HD, and superdrive. As it stands, I have to unmount the HD, plug the Superdrive in directly, the sound pops, and because they removed the HDMI port in the latest "revamp" I have to plug in my 2nd monitor directly. So it now becomes a $300 dock for sound and networking. No thanks. Sending it back.

    48 of 71 people found this useful

  • 1.0 out of 5 stars

    Unfinshed non functional product - Avoid

    • Written by from LONDON

    I bought the Thunderbolt express dock whilst on a business trip in the USA so wouldn't be able to test every aspect of it until I got home to the UK. I thought I'd at least I'd try plugging in an item that many Macbook Pro users would own into the dock, a USB superdrive. This dock can't even power the superdrive despite having a large dead rat laptop style power supply. Why would Belkin release a product which is unable to support a peripheral that is commonly used and sold with Macbook Pro computers?

    I am also disappointed that Apple would not test the products they choose to stock for simple use cases such as this and refuse to stock them until they met at least a baseline level of functionality.

    I'm going to return the item before I leave the US and wait for another product to be released by another manufacturer, as I've been bitten by gambling on after market product fixes which never arrive and expect better from Apple and Belkin than this rubbish.

    452 of 513 people found this useful

  • 1.0 out of 5 stars

    Very disappointing!!!

    • Written by from MIAMI BEACH

    I waited for this hub to be released for so long, I am returning it. I am very disappointed for these reasons:
    USB doesn't give power to devices, so Apple's USB Super Drive won't work with it. It won't charge iPods, iPads or iPhones...
    My external Thunderbolt HD that I use for Time Machine has to be ejected before I put my Mac to stand by, or I get a warning when bringing my mac back from stand by saying that HD was not ejected properly and data may have being lost (This warning doesn't happen when HD is plugged direct to my Mac).
    Also, every time I turn on and off or put my Mac to stand by and back, the speakers make a very loud noise, very annoying...
    Sorry Belkin, I can't recommend it, you need to bring this dock back to your engineers.

    613 of 671 people found this useful