Questions & Answers
28 Questions from the Community
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How accurate is the body fat % for competitive athletes (i.e. a low body fat percentage around 4%)?
Other body fat devices have an "athlete" mode.
- Asked by Michael P from Blue Springs
- Nov 20, 2011
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Answer
Withings has an athlete mode.
- Answered by Jeffrey W from Palo Alto
- Feb 16, 2012
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how many pounds can it hold
can the scale hold more than 350 pounds
- Asked by Marquisha F from Duncanville
- Jan 13, 2012
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Answer
The maximum weight limit is 180 kg (396 lbs). Above this weight, the data displayed by the scale is not valid.
- Answered by David H from New Vienna
- Apr 7, 2012
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is this compatible with the 3rd generation ipad?
- Asked by Razina A
- Apr 23, 2012
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Will the scale intergrate with the I-phone and I-Pad application MyFitnessPal?
- Asked by Stewart R from Monterey
- Dec 28, 2011
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Answer
No Withings does not work with MyFitnessPal at this time.
- Answered by Henry B
- Feb 12, 2012
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Will the scale work directly with a 3G Ipad or only through PC and router ?
- Asked by Peter W
- Dec 29, 2011
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Answer
Yep! Both standard and metric are available.
- Answered by Tom R from Palo Alto
- Dec 12, 2011
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how does it measure lean body mass
- Asked by Tyna H from Mississauga
- Sep 30, 2011
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Answer
The scales do this by sending small electrical impulses through the sensors on the top of the scales and then through your feet and then through the rest of your body. Based on the resistance the electrical impulses come across, this works out the muscle/lean mass, and also the body fat levels too.
Hope this helps.- Answered by David T
- Jan 11, 2012
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I have 2 bathrooms. Can I have a scale in each and have the data for 4 individuals on 2 scales merge into 4 reports, one for each individual?
- Asked by Michael C from Alvinston
- Jan 30, 2012
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Can more than one person use it? What if my wife and I both want to track our weights independently? How does it know who it is weighing?
- Asked by Randy S from Boston
- Apr 5, 2011
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Answer
Setting up several accounts for the same scale
It is important to understand the difference between an account and a user profile. An account can concern 1 to 8 user profiles.
An account is defined by the email and password used to access your personal space. All the user profiles linked to a specific account systematically share data (there is no possibility of restricting access to data of the different profiles within the same account).
You can use the same scale for several accounts. This enables each account to have private access to his/her dashboard and avoids sharing data with other users of the same scale.
There are two ways to create an additional user account for the same scale:
1. If you are not a registered user of the scale (you do not have a profile): create a user account (if you do not have one) at my.withings.com and then install a new scale, specifying that your scale is already configured for WIFI and follow the online registration process.
2. If you are already a registered user of the scale: ask the account holder to make you "independent". To do this, he must select your user profile and click on "Info" and then "Make independent". He must then enter your email. You will receive an email asking you to define a password.- Answered by John G from Brisbane
- Dec 2, 2011
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Can this scale send updates to the Weight Watchers web site?
- Asked by Rachel P
- Apr 5, 2011
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Answer
Today, the scale does not send the body analysis data to Weight Watchers website. But, they are several other health&fitness services partnering with WIthings : Lose It!, Runkeeper, DailyBurn, Google Health...etc...
- Answered by Carole L
- Apr 6, 2011
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will it work with imac and a macbook? I have no iphone, ipad or itouch.
- Asked by Dale G from Sherwood Park
- May 24, 2011
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Best Answer
Yes it will. You can access your charts directly from your mac. It's available on your browser
- Answered by Carole L
- May 24, 2011
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I need the scale to recognize 120-200 individuals. Are their adaptable programs for the scale to use in schools?
I am always looking for ways to integrate technology in the classroom. My emphasis in teaching is fitness. This scale is a necessary tool that will allow students to, and myself, monitor their individual progress with privacy and confidentiality. So Withings, do you think you are up to the challenge? I will be more than happy to be your laboratory, your springboard, your pilot.
MaunaKea2012svh- Asked by Hollywood R from Santa Rosa
- Aug 28, 2011
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I have looked up the Withings WiScale app, and the app store said there was no such application...??
- Asked by Amanda T from Rockledge
- Mar 10, 2012
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Answer
Try searching for WiScale - I just searched it on my iPad and it shows as both a iPad and iPhone app.
- Answered by Natalie H from Tecumseh
- Mar 21, 2012
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Is the scale sold in apple stores or only online?
- Asked by Kayla M from Mission Viejo
- Oct 21, 2011
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Answer
I saw this scale at my local Apple Store yesterday, but they only had 1. So yes, you can get it at the store, you may want to call and see if it is in stock.
- Answered by Aleks F from Niles
- Oct 24, 2011
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what is the lowest weight which scale registers? in other words, can i accurately weigh the lightest items i wish to print postage and ship myself?
- Asked by Casey W from Cedartown
- Oct 31, 2011
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Answer
At $160, you would probably be better off buying a dedicated shipping scale. They are a fraction of the price and are very accurate.
- Answered by Christopher M from Seminole
- Dec 1, 2011
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Is there a required type of floor to place the scale on before weighing such as tile verses carpet?
- Asked by Kathy C
- Jan 9, 2012
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Answer
Out of the box, the scales can be used on a hard floor (wooden floor, tiled floor) There is in the box however, some feet which can be attached for use on carpets.
This is just a personally preference but I always prefer to use scales on a hard surface. So what I do on my carpeted floor is, I place a piece of wood (larger than the scales) underneath and I then place the scales onto this, this then gives the scales a solid/hard surface to work on. In the instance I have just described I have not attached the feet for use on carpets.
Hope this answers your question.- Answered by David T
- Jan 11, 2012
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How does this scale react to guests? I.e., what happens when someone not associated with an account or a profile steps up on the scale?
- Asked by Marina E from Ann Arbor
- Dec 19, 2011
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Answer
The way that these detect users is by their weight. So for example my scales know who has stepped onto them due to the weight difference between me and my girlfriend.
If a person who was not associated with the scales stepped onto them, providing their weight was either a bit lighter of heavier than the recognized users, in this instance the measurement would appear has a unassigned measurement on the My Withings web dashboard, due to the weight been a fair bit out of the range of the recognized users.
From what I found out on the Withings forum. It is possible to create a user for a guest, then when that guest is no longer going to be using the scales, you can delete that guest by doing the following:
To delete a user, select it on the dashboard, then press the info button on the top, and then press delete.
For your information, Withings have a forum, I thought you might find it useful for incase you have any further questions. I'm unable to post the link to it, but if you type withings forum into Google, you should be able to find it.
Hope this answers your question.- Answered by David T
- Jan 11, 2012
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What is the name of the APP so that I may preview it in the APP Store (Thanks)
- Asked by Leslie H from Walker
- Oct 10, 2011
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Answer
Yes, it displays units in kg, lb and stlb.
- Answered by Carole L
- Mar 29, 2011
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what is the maximum weight that this scale can handle
- Asked by Jason W from Cheyenne
- May 2, 2011
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