Still have questions? Use the numbers below to contact us so that we can help you find answers!
Apple Store Sales Representatives
For information on products and pricing, or to purchase by phone, please contact an Apple Store Sales Representatives at 1-800-MY-APPLE (1-800-692-7753). Representatives are available 7 days a week from 4:00 a.m. to 11:00 p.m. Pacific time. French assistance is available Monday - Friday from 6:00 a.m. - 4:00 p.m. Pacific time.
Apple Sales Support & Customer Service
For assistance with an order you already placed, visit online Order Status, or contact Apple Sales Support at 1-800-676-2775, Mon-Fri 5:00 a.m. – 8:00 p.m., or Sat-Sun 7:00 a.m. – 4:00 p.m. Pacific time. French assistance is also available Mon-Fri 6:00 a.m. - 4:00 p.m. Pacific time. Please have your Order Number available.
Apple Product Support & Service
For help with your Apple product, online support is available 24 hours a day, 7 days a week.
For Mac and iPod support, please call 1-800-263-3394, 7 days a week from 6:00 a.m. to 6:00 p.m. Pacific time, except holidays. Mac and iPod customers within 90 days of ownership are eligible for complimentary phone support - one support incident per iPod and unlimited incidents per Mac.
To extend your product’s service and support coverage, purchase an AppleCare Protection Plan while your product is still covered by the Apple One-Year Limited Warranty.
For help with a third-party product, please contact the manufacturer directly.