• 1.0 out of 5 stars

    Faulty Unit

    • Written by from GREEN VALLEY

    I bought an Apple USB SuperDrive one week after purchasing a new iMac in order to install new software for my business since the new iMac's do not have a CD/DVD drive. The USB SuperDrive does not work. I insert a disc, it makes a few whirring sounds, then spits out the disk. I have tried it with multiple discs with the same results. It looks as though other users have had the same experience.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    just awful

    • Written by from Auckland

    I've had two of these devices and both have been just terrible, fails to read most CD's when i try to rip them to iTunes. The music, usually only on the first track comes out with background distortion, discs are fine and work perfectly on other devices. I assumed it was a faulty unit but no the replacement does the same and now its out of warranty. I've done a bit of googling about and it seems to be a common problem that Apple just ignore. DON"T WASTE YOUR MONEY BUY A THRID PARTY DRIVE!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    never buy it

    • Written by from amman

    it stopped ejecting after the third cd

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Garbage: ZERO STARS

    • Written by from Lethbridge

    Got one; wouldn't play or even read any disc. Had it replaced.
    Just tried replacement: same results.
    This thing just makes a whole bunch of noise and then spits the disc out. Total waste of my time and money.
    Tried DVD, DVD-R, CD, CD-R. nothing is readable.

    22 of 26 people found this useful

  • 1.0 out of 5 stars

    sub standard product

    • Written by from Labrador

    The unit looks nice but it has a number of limitation that if I had known about I would not have bought it for my MBPR.
    It does not support being plugged into a powered USB 3 hub..... why Apple???
    I have had issues with importing music CDs, with skipping and dropouts when playing back through iTunes. I think Apple needs to redesign it and make people aware of the hub limitations or just fix the issue.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Failed after 8 months

    • Written by from Hornsby Heights

    Bought a Superdrive $10.00 cheaper from another well known store than from the Apple store downstairs, didn't read discs after 8 months usage. Waiting to see if Apple will replace it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Short life span

    • Written by from Rockville

    Mine worked for a year and a half. I tried to rip a DVD once and it stopped working meaning it would not accept any DVD after that. Not buying an Apple DVD player anymore. Buy a cheap $30 instead.

    34 of 38 people found this useful

  • 1.0 out of 5 stars

    superdrive

    • Written by from Baulkham Hills

    i did not even know that this superdrive has limited change of region. thinking that the previous region will remember when you inserted the previous dvd used. Annoying!!!. bought series of dvd from USA now could not be able to watch it. What a reap off!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Check the compatibility, carefully!

    • Written by from Sydney

    The optical drive in my late 2006 Macbook Pro has all but failed. I'm in the middle of transferring my CD library to iTunes and half of the discs are unable to be read by the drive. I went out and bought a brand new USB superdrive to complete the task. Lo and behold it doesn't work with my MBP. I should have checked to see if it was compatible, so it's my own fault. But come on, who makes an external superdrive that won't work with any Mac.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Apple superdrive

    • Written by from Byron

    Apple superdrive will not work with a powered USB hub. I am an inclined plane wrapped helically around a common axis.

    38 of 69 people found this useful

  • 1.0 out of 5 stars

    Superdrive not working

    • Written by from SAUSALITO

    Does anyone care at Apple that this is not working. Used twice, got a new computer went to used the superdrive and it said no can used (dead). Ok guy lets get something that works and or take this thing off the market as you do not have this thing working for all the great Apple customers. Let's get it corrected and make it work every time it's needed. Sorry but this thing is wrong

    40 of 49 people found this useful

  • 1.0 out of 5 stars

    Power hungry and unreliable

    • Written by from Albuquerque

    This drive works only when plugged directly into your laptop. I tried using a double-headed USB cable into a POWERED USB hub, giving it 2x the normal power of any USB thumb drive or hard drive. It still produced the error of "The attached USB Device needs more power."

    It only plays DVD, not Blu-Ray. And it doesn't even play DVDs well! It is very poor at skipping over any scratches or glitches on the disk. Other players work fine with my DVD movies. Not this one. Absolute junk. I am returning this product.

    52 of 60 people found this useful

  • 1.0 out of 5 stars

    apple usb superdrive

    • Written by from sydney

    I brought this product with a Samsung computer plug it in straight away did not take disc took it back to store they replaced it with another and guess what same problem. Both times the computer said functioning properly. How is it functioning properly when it does not accept any disc. DO NOT BUY THIS PRODUCT ITS

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Don't buy

    • Written by from Long Island City

    Every CD I played or imported into iTunes had skipping glitches. Not worthy of the Apple name. Apple was useless when I called them about it.

    60 of 64 people found this useful

  • 1.0 out of 5 stars

    Don't buy

    • Written by from brookline

    I don't know if the problem is the hardware or the drivers. I've used this drive less than 2 dozen times with my macAir. if the macAir goes into sleep mode, this drive does not wake up -- or maybe it does after 10 min, but I didn't want to wait. In addition, when trying to wake up, the file finder does not show the drive and getting a disk to eventually eject is difficult. All in all -- a sleek package for a crummy product. If I could, I'd give it no stars.

    38 of 41 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing

    • Written by from Ste-Julie

    I thought that buying an Apple product, it would be durable and be user friendly! Wrong!!!! First of all, it does not have no eject button on the SuperDrive. Also, when I played burned cds, the songs skips!!!! I was very disappointed in this product but I have to admit, no hassle at the Apple Store to get my reimbursement.

    41 of 42 people found this useful

  • 1.0 out of 5 stars

    B.A.D. Do not buy..

    • Written by from Moses Lake

    I switched from a PC to Apple with a Mac mini, then realized I wanted to watch DVDs and I did not have a disc drive. So I bought the Super Drive external player and it worked OK for a few months but has now become unresponsive. Today I put a disc in to play and it did not respond and I was unable to eject the disc. Completely dead. Now Apple support says I have to get an exchange, at my expense, and I will lose the disc I put in it to play. Lovely. As usual this seems to happen just outside warranty coverage and we the customer is left holding the bag for an inferior product. I am shopping for a non Apple DVD player that has actual controls and external power. Do not buy this product !!!

    56 of 60 people found this useful

  • 1.0 out of 5 stars

    Not very super

    • Written by from galashiels

    I loaded one commercial product using it. All seemed well. I loaded a second product and the drive refused to eject the disc. Loading two programs before failure is not a good record.
    I'll be taking it back to the shop. Do I just hope I was unlucky?

    17 of 23 people found this useful

  • 1.0 out of 5 stars

    after a few months won't work

    • Written by from Brooklyn

    I have to say that this product is bad. I started using in it with iMac 2012, because this computer doesn't come with a DVD drive. I give it a try. After a few months stop working, showing the message the device needs more power or connect to power cord.
    I brought it to the Apple store and guess what it works on a Macbook air. The genius guy told me that might be the computer, also told me that I have to unplug any USB connection to see if this works. No luck.

    56 of 60 people found this useful

  • 1.0 out of 5 stars

    Junk!

    • Written by from Reno

    It wasn't cheap and didn't last very long. It no longer reads any discs. Piece of junk. Don't buy!

    61 of 64 people found this useful