• 1.0 out of 5 stars

    Trouble ripping audiobooks

    • Written by from MITCHELLVILLE

    Just bought a 5k mac after retiring my old Imac-2007. I am an avid audiobook listener so I need to rip them into itunes so that I can listen on my device. The drive seems to rip about half of the cd then ejects for no reason. This is a brand-new audiobook that has never been touched and has no scratches. I took it back to my old mac with the built in dvd drive and it burned the disks that were ejected by this drive without any problems. This drive is going back tomorrow.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Do Apple sometimes make you feel like a complete idiot?

    • Written by from London

    I have been using a Mac since 1992. I have upgraded appropriately over all those 22 years and consider myself an Apple nerd. My PC associates, friends, family, business contacts all consider me to be really stuck back in the 20th century.

    Despite this I have just purchased yet another iMac. OS X Yosemite. Beautiful. Started to set up a printer (also brand new) only to discover there was no optical drive on my new machine. Apple support told me that Apple consider these to be obsolete. Pardon me Mr Apple. You didn't tell me. Long story short. I had to buy an external device - the superdrive whatsit. Arrived today. Plugged it in. Nothing appeared on my desktop. Murky looking blue icon in the dashboard. Inserted printer set-up disc. It whirred reassuringly then spat it out. Again and again. And again. No messages, alerts. Nada` I must be an idiot.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    A Surprisingly Poor Product

    • Written by from Woodfield

    When nearly everything made by Apple gives me real pleasure to use, it's disappointing to have to write a review of a product as poor as this. In line with other one-star reviewers, I have found it to be a consistently unreliable and unsatisfactory product. Minor points - the built-in USB cable is annoyingly short, and there's no eject button. More importantly, from Day One it refused to read pre-recorded DVDs. It became increasingly prima-donna-ish with CDs or DVDs which I had recorded myself, and now usually won't read them either. That's when the eject button problem becomes very annoying; how many times do I want to unplug the drive and then plug it in again, hoping that eventually it will respond to an eject command from the keyboard? It's awful, folks - I won't be buying another.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Harleysville

    I purchased the Apple USB SuperDrive and after just a few months it broke and the drive just kept spinning. If you want a drive that actually has blu-ray capability and will last go with something else. Please don't waste your money on this.

    25 of 28 people found this useful

  • 1.0 out of 5 stars

    Apple USB

    • Written by from Mission Viejo

    Apple USB Superdrive not working after two weeks and a couple dozen CD uploads. CD stuck inside and I am afraid I have lost it based on the other reviews.

    33 of 37 people found this useful

  • 1.0 out of 5 stars

    In despair-I love mac but super drive is horrible!

    • Written by from El Cerrito

    Not again.My super drive is not working yet again and i just exchanged it barely a month ago. The apple rep was pretty good about exchanging it for me; however I lost one of my workout dvd then since the option was either to break the super drive and retrieve my dvd or exchange it for a new one. Obviously i went with the later option but between then and now, my new super drive stopped working again.I have another dvd stuck in the super drive and I am pretty sure I will lose this one too.Does anyone know of any other virtual dvd drives that is compatible with the macbook, that i could use..do let me know. Thanks a bunch!

    51 of 55 people found this useful

  • 1.0 out of 5 stars

    Unimpressed with the Super Drive

    • Written by from Minneapolis

    Just purchased the USB SuperDrive from my local Apple store. Brought it home plugged it in and started to download some CD's into ITunes. First couple of CD's went really quickly, burn speed were reaching 14/15 x. Put in my third CD and heard a fairly loud noise that didn't sound quite right. Pulled the CD out, put it back in, noise was gone, but the CD download time was now barely hitting 4/5x. Unplugged it. Restarted computer. Same issue, but now it is freezing up. Then I read the reviews. Sorry Apple. This product is coming back.

    63 of 69 people found this useful

  • 1.0 out of 5 stars

    SuperDrive Should be False Advertising

    • Written by from Goleta

    I picked this up for my wife's 5k iMac so she could easily burn DVDs for her photography clients. The high point is what you usually get with Apple products: It's definitely sleek and sexy. Beyond that, the product reminds me of how exciting 2007 was, before we had Blu-Ray burners and USB 3. With USB 2 transfer speeds and no Blu-Ray codec, this should be no more than $25. It is an embarrassment and a shame to Apple.

    144 of 154 people found this useful

  • 1.0 out of 5 stars

    Fragile

    • Written by from San Jose

    It is sleek looking, and matches the MacBook Air, but I'm on my 4th unit after being replaced repeatedly under the MBA AppleCare in the past 2years. One replacement came DOA. It won't accept DVDs just spits it out. When it does accept the disc, DVD Player can't play it.

    Unit stays home most of the time and when in transport, carried in its original shipping foam-encapsulated box. Still fails after few use.

    There must be other portable USB SuperDrive that works on a Mac that is far more reliable. Get those instead, and give up the sleek looks. This model is junk.

    90 of 97 people found this useful

  • 1.0 out of 5 stars

    AVOID AT ALL COSTS!!!

    • Written by from Ferntree Gully

    Having real issues ripping cd's with the SuperDrive.
    I have approximately 750 cd's, and after ripping about half of them I found along the way that about 1 in every 8 will rip tracks that skip
    also about 1 in every 50 will not read at all (drive just spits them back out) I've tried ripping with XLD and MAX but that changes nothing.
    AVOID THIS HUNK OF JUNK AT ALL COSTS.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Not so Super?

    • Written by from Ballater

    With the withdrawal of disc drives from newer Macbooks & iMacs, I felt obliged to buy one of these to install a variety of software on both Mac OSX & in the Bootcamp Win7 partition. All worked fine.

    It's also very transportable, being light, thin, and no external power supply required.

    However......

    The simple task of playing music CDs, in order to rip them to iTunes, appears to be a little too much for these drives. As others have already commented, a percentage of perfect-quality & clean CDs simply don't do anything, and also fail to eject, sometimes requiring a power-restart before they are recognised.

    I was also surprised to find that HDCDs (found in quite a few basic CD box sets) are unreadable.....whether this is the drive's fault, or Apple's software, may be another issue as I've not yet investigated that problem......but really, when we're paying close to £2,000 for our hardware, you might expect that it would read all disc formats & do so with a high degree of competence?

    Back to Lacie drives again, I think.

    33 of 36 people found this useful

  • 1.0 out of 5 stars

    If I could give it zero stars, I would

    • Written by from Canton

    This drive is terrible and doesn't live up to Apple standards. Completely unreliable drive. It routinely fails to even read discs and then is unable to eject discs and sits there attempting to read, eject, read, eject, etc. Just spent an hour trying to get a dvd out of the drive. Save your money and buy something else.

    116 of 124 people found this useful

  • 1.0 out of 5 stars

    Superdrive not so super

    • Written by from Singapore

    brand new from the box. Wanted to burn a video I made on iMovie. Placed my DVD in, half way through burning, it failed. And now it doesn't eject my CD. I have tried it hundreds of times. Given up. This is a rubbish product. Wake up Apple.

    97 of 100 people found this useful

  • 1.0 out of 5 stars

    SuperDrive is disappointing

    • Written by from Terrey Hills

    After paying $7,000 for a MacPro, RAID HDD's inclusive of the only optical drive Apple sell... the "'Super" Drive will not read, nor write, blu-ray discs... therefore the highest writable optical storage mechanism I have is a 4.7Gb DVD. Very disappointed in this device. If you only want to read or write CDs or DVD's then this will do you (as it is quite fast and fully compatible) but it's maximum storage capacity aligns itself with a 15 year old technology.

    ...very disappointed :-(

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Serious mechanical issues inserting discs. Scratched them!

    • Written by from GILFORD

    Bought the Apple USB Superdrive in late 2014 to go with my new iMac 27". I found after only several uses it had serious mechanical issues accepting discs. I only used the superdrive several times and now won't work. I used it twice for software installation, and once to a burn disc. I had trouble inserting the disc to be burned, and then had terrible trouble inserting any more discs. Seems like it has serious mechanical issues or just wouldn't read discs. The last attempt left the blank disc that I tried to burn scratched and unusable. Tried inserting more discs and it just kept scratching them! I could understand two years or so down the road this happening, but not straight out of the box. Now I have to figure out how to either return it, or get it fixed. Pain!!!

    96 of 98 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by from Auburn

    After only a few months the drive started playing up. It would sometimes not eject CDs and would skip when playing and ripping CDs and DVDs. Somthing with an Apple brand on it should not be so unreliable.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Not up to Apple standards.

    • Written by from North York

    Consider a less expensive alternative. Hasn't burned discs properly for years compared to the four other Apple computers I've owned with built in drives. It's recently decided that it can't find disc burning software at all.

    I use this with my 2011 Air and have a fairly new 2014 Pro with built in drive to hold me for now, but worry about compact disc support going forward.

    I feel Apple has ignored possible quality control issues with external CD support in their move to all things iCloud, but until CDs are extinct I expect the same attention to detail that I experience in all my other Apple products.

    A one star review from an exclusive Apple user because I know they can do better.

    118 of 122 people found this useful

  • 1.0 out of 5 stars

    Super drive keeps skipping!

    • Written by from roseville

    After i load my Music CD's , and try to play back The Songs all skip and miss beats on every cd if have tried!

    84 of 88 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive + MBA 2014

    • Written by from Pittsburg

    Does not work, consistently ejects new discs saying insert blank disc have used CD-R & CD-RW in my attempts Itunes wont burn multiple cd's without needing to restart the application then still hit or miss on if itunes drive recognizes disc at all.
    I am very disappointed actually that is an understatement, I spent $79+ for a drive that isnt super it isnt even ordinary I have busted out my ol school omega CD writer now just cant waist time trying to just burn a disc Ridiculous. no drivers plugins or anything that I can find to resolve all new equipment no excuses shame it should be seamless I should be able to purchase this "SuperDrive" that is an apple product connect it to my "Macbook Air" which needless to say is by apple and burn from Itunes without any issues don't you think? just a thought also if you MBA doesn't come with a CD/DVD Drive that product particularly should be seamless.

    75 of 79 people found this useful

  • 1.0 out of 5 stars

    Worst apple product available.

    • Written by from Minnetonka

    I've never written a consumer review but this SuperDrive is absolutely horrible. I purchased this with my Macbook air and just a week after owning it, it no longer reads disks. I've tried troubleshooting the problem online, but to no end. Absolutely atrocious product.

    92 of 95 people found this useful