• 1.0 out of 5 stars

    Apple's worst and lowest quality device.

    • Written by from Kalamazoo

    Just from a pure hardware perspective, this thing is a utter failure. It's pretty and all, but totally unreliable. Spits out pristine CD's and DVD's for no reason, does not always connect or show in finder. Loud, clunky POS. I love Apple but now know why they are dumping physical discs. Bought this to replace my failed drive in my MacBook Pro. I own a ton of Apple hardware. NOTHING has failed except this failure of a product, and my optical drive in my MacBook.

    Much as I hate the great Korean copier, Samsung, buy their external optical drive instead. Half the price. It's ugly, clunky, and uses two USB ports, but it works.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    A very handy accessory

    • Written by from Raunds

    It is a little annoying that Apple have chosen not to fit optical drives to Macs anymore as there are a few of us dinosaurs still left that like to use them.
    This, however, plugs the gap just nicely.
    I bought this so that I could upload all of my music CD's and ripped DVD's to my iTunes library.
    This it has done without any problem whatsoever. Simply plug in the USB and you're good to go.
    It's design is sleek and unobtrusive and it sits comfortably on the desk whilst the finish compliments the iMac, keyboard and magic trackpad nicely.
    All in all it has performed as well as the built-in drive on my wife's MBP and I would happily recommend it to anyone.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Sad

    • Written by from West Point

    I got a MacBook Air and this little SuperDrive before I moved overseas. After 2 months, the stupid thing would not eject. I tried all the suggestions online, but nothing worked. At first, it would still play the DVD that was stuck in there, but now it won't even do that. Seriously Apple??? I'm sure it would be no problem if I took it to an Apple store, but the closest one is a few countries away.

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    SO slow

    • Written by from barstow

    this would be a zero star if i could.

    i have 14 years worth of DVD photo files for archives. i still archive to DVD AND little external hard drives. so when i bought the new macbook pro i also bought a USB super drive to burn DVDs, read old DVDs and enter photo data into a catalogue program. i used toast 10 to burn. i have toast 11 but that just sort of sits there. 10 at least works.

    but it is slow. not just a little slow, but so slow that went cataloguing photos it can either take an hour - should take a few minutes or hang up altogether. i used to have an older version of my cataloguing software that worked much faster so i had this work-around.

    now with the new laptop and maverick that no longer works.

    using good DVDs, highs-peed, best burn speed on the super drive is 4. yes, 4.

    is there a better 3rd party drive out there, because this is virtually unusable?

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Worst product ever

    • Written by from SAINT LOUIS PARK

    I have used this product twice. It clicks and clicks and then gives error messages. Ridiculous.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    It hates my iMac 5k, or my iMac hates it!

    • Written by from Littleton

    I successfully (albiet occasionally) used this burner with my 2014 MBP, and TREID to use it with my 2015 iMac 5k, but it wouldn't work with the iMac. Multiple bad burns, endless error messages, etc. Apple replaced my SuperDrive, but the new one has the same issue(s).

    Not recommended.

    18 of 19 people found this useful

  • 1.0 out of 5 stars

    super drive fail

    • Written by from Clayton

    By far the worst product i have owned by Apple. The first disk inserted was stuck and none of the online "tricks" have worked. I am extremely disappointed with this product. Now for the hour (each way) trip to return it. I guess I should have done more research instead of trusting apple to release a good product.

    17 of 17 people found this useful

  • 1.0 out of 5 stars

    Ridiculously bad for an Apple product

    • Written by from Pullenvale

    It's pretty embarrassing for you Apple when the cheap and dodgy DVD drive that my teen daughter bought (and has had for 2 years) outperforms this "superdrive" in every way! The superdrive seems to decide whether to work or not on a whim, and if you can get it to work, randomly decides to not eject the disc which requires hours of frustration to just get the thing back out! Now it won't mechanically accept the discs and so I'm left with the choice of forcing it in and then dealing with the inevitable refusal to eject. Really really disappointed in this very poor product.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Stopped working after several uses

    • Written by from Berlin

    I used this less than ten times in the first year ... now it only makes clicking noises mostly ... it does copy a CD to my computer, but it takes several hours!!! Terrible product. They should recall all of them, from the reviews that I see here.

    26 of 26 people found this useful

  • 1.0 out of 5 stars

    Apple USB SuperDrive is Super Horrible

    • Written by from Phoenix

    I bought this super drive last August and used it to burn about 10 cd's. Put it away in my drawer and haven't used it since. Just pulled it out to burn cd's and it doesn't work. I plug it in to the back of the iMac and it just makes a clicking noise and won't even load a cd. This is the worst thing I have ever purchased.

    23 of 24 people found this useful

  • 1.0 out of 5 stars

    NEW USB SuperDrive DOES NOT WORK

    • Written by from Mississauga

    I purchased my first APPLE COMPUTER since the MAC PLUS. PLUS a NEW USB SUPER??DRIVE.
    DRIVE WORKED WELL for ripping 15 cd's to iTunes.
    Then the PROBLEMS STARTED.
    Now if I put in a disk it spins, clunks and clunks then spits the disk back out.
    NOW I UNDERSTAND why APPLE PUSHES the EXTENDED WARRANTY.
    I have spent more than 6 hours on line with Apple Technical support. (They have been very professional, patient, and polite)
    BUT obviously they don't read these reviews. (This is a bad product and Apple should be embarrassed to put their name on it.)
    NOW I know why THEY REMOVED IT from the MAC MINI.
    I'm taking it back to the Apple store tomorrow.
    SHOULD HAVE STUCK WITH a WINDOWS PRODUCT; At least in my experience they work past the warranty period.

    26 of 30 people found this useful

  • 5.0 out of 5 stars

    Looks great, works great.

    • Written by from Bridlington

    I'm not sure what people's general opinions are about the removal of built-in optical drives, but honestly I'm glad my MacBook Pro didn't come with one when I ordered it late-2013. Naturally it meant I had to buy an external optical drive and I have used it plenty of times. I have never had any serious issues; the only minor problems I've had is when I've been using blank discs and not told the drive to do anything with it so then the MacBook Pro stops recognising there's a disc in there. But that's the advantage of it being external - No force eject required, I could just unplug and plug it back in again!

    Really easy to use and having it means I can also lend it to my dad when he needs to use discs. Highly recommend this if you use discs on a reasonably regular basis.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    It isn't working

    • Written by from Avila Beach

    I bought my iMac in December 2014 and shortly thereafter bought the USB SuperDrive. I have been busy doing other things so
    didn't try to use it until today. I plugged it in to the port on the back of my iMac then put in a photo cd. It accepted it, made a few noises for a few second and then automatically ejected it. So I tried a dvd and it also ejected right away.

    It is a pretty simple program and there isn't much that I could do to mess it up. It is messing up all by itself.

    20 of 20 people found this useful

  • 5.0 out of 5 stars

    Awesome CD/CD Reader/Writer

    • Written by from North Richland Hills

    I purchased this to use with my new Macbook Pro. I have hundreds of music CDs to upload into iTunes. It works flawlessly and I highly recommend it. Disregard the folks who don't know how to eject it...that's a user problem, not a hardware problem. I like the fact that there is no drawer to slide out and in for loading my CDs. I realize that hardware can sometimes have a bug; I'm sure the Apple store would fix the problem if the user were to return it. They've been most helpful to my friends, one of whom had an issue with her iPad. I could not believe how helpful and generous they were to her. I will update my review if anything changes; however, I have educated myself before using my hardware to ensure proper use of it.

    I love the SuperDrive. It is worth every dime I spent on it. I love all my Apple products (2 iPads, 1 iPhone 5, 2 iPods, my MacPro 13.) High quality and outstanding performance. You won't go wrong with Apple. It may be expensive at the outset, but in the long run, it will last much longer than its competitors products.

    10 of 17 people found this useful

  • 1.0 out of 5 stars

    Trouble ripping audiobooks

    • Written by from MITCHELLVILLE

    Just bought a 5k mac after retiring my old Imac-2007. I am an avid audiobook listener so I need to rip them into itunes so that I can listen on my device. The drive seems to rip about half of the cd then ejects for no reason. This is a brand-new audiobook that has never been touched and has no scratches. I took it back to my old mac with the built in dvd drive and it burned the disks that were ejected by this drive without any problems. This drive is going back tomorrow.

    41 of 43 people found this useful

  • 1.0 out of 5 stars

    Do Apple sometimes make you feel like a complete idiot?

    • Written by from London

    I have been using a Mac since 1992. I have upgraded appropriately over all those 22 years and consider myself an Apple nerd. My PC associates, friends, family, business contacts all consider me to be really stuck back in the 20th century.

    Despite this I have just purchased yet another iMac. OS X Yosemite. Beautiful. Started to set up a printer (also brand new) only to discover there was no optical drive on my new machine. Apple support told me that Apple consider these to be obsolete. Pardon me Mr Apple. You didn't tell me. Long story short. I had to buy an external device - the superdrive whatsit. Arrived today. Plugged it in. Nothing appeared on my desktop. Murky looking blue icon in the dashboard. Inserted printer set-up disc. It whirred reassuringly then spat it out. Again and again. And again. No messages, alerts. Nada` I must be an idiot.

    14 of 29 people found this useful

  • 1.0 out of 5 stars

    A Surprisingly Poor Product

    • Written by from Woodfield

    When nearly everything made by Apple gives me real pleasure to use, it's disappointing to have to write a review of a product as poor as this. In line with other one-star reviewers, I have found it to be a consistently unreliable and unsatisfactory product. Minor points - the built-in USB cable is annoyingly short, and there's no eject button. More importantly, from Day One it refused to read pre-recorded DVDs. It became increasingly prima-donna-ish with CDs or DVDs which I had recorded myself, and now usually won't read them either. That's when the eject button problem becomes very annoying; how many times do I want to unplug the drive and then plug it in again, hoping that eventually it will respond to an eject command from the keyboard? It's awful, folks - I won't be buying another.

    12 of 15 people found this useful

  • 5.0 out of 5 stars

    Very odd... Very, very odd!

    • Written by from RADSTOCK

    It's well documented that the SuperDrive won't work if connected to a hub! One hub I tested even stated that, in it's manual. And yet I plugged it into my 2nd monitor (27" LED) which is plugged into my iMac (so acting as a hub) - works!

    Plugged into Belkin 4 port USB3 connected to iMac - nothing.

    Plugged the drive into 27" LED; which is plugged into Belkin hub; which is plugged into iMac - Works brilliantly!!! Go figure! But in this config. the SuperDrive is getting power from the LED's USB port, not Belkin's USB port! I.e. The Apple LED is supplying power, the Belkin is suppling signal (from the iMac).

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Harleysville

    I purchased the Apple USB SuperDrive and after just a few months it broke and the drive just kept spinning. If you want a drive that actually has blu-ray capability and will last go with something else. Please don't waste your money on this.

    50 of 56 people found this useful

  • 4.0 out of 5 stars

    Nice external drive but upside down cable issue

    • Written by from Rotherham

    A nice drive that sits pleasantly on the desk next to my macbook pro. I don't have an issue with the length of the USB cable but I do have an issue with its orientation. It is upside down. I have to twist the cable in order to slot it into the mac book pro. Now maybe if you have an iMac then it sits nicely under the computer and the cable loops over the superdrive (like a scorpions tail) into the back of the machine and so is the correct way up, but with the macbook pro you have to twist the cable uncomfortably to get it in. Is it meant to be this way? It seems ridiculous to take issue with such a thing but it just doesn't feel right.