Customer Reviews and Ratings

2.0 out of 5 stars

Based on 176 reviews

  • 2.0 out of 5 stars

    Bad Design - Disconnects too Frequently

    • Written by from Reno

    Apple missed the ball on this one. :( Magsafe 2 disconnects far too easily. No problem if your laptop is on your desk - but put it on your lap and expect annoyingly frequent disconnects. The earlier sidebar-type Magsafe did not do this but Magsafe does and is IMHO a step backward in design

    Was this useful? Bad Design - Disconnects too Frequently

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  • 1.0 out of 5 stars

    Some improvements, but even more problems

    • Written by from Geelong

    12 of 15 people found this useful

    Cant sit the laptop on my lap whilst charging. The adaptor simply pops out. Annoying that it isn't compatible without probably one of apple's highest marked-up items. $10 for a piece of aluminium?!

    Was this useful? Some improvements, but even more problems

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  • 1.0 out of 5 stars

    The worst implementation of the best idea.

    • Written by from Thornton

    15 of 20 people found this useful

    The MagSafe2 adapters stink. They fall out constantly. The old MagSafe adapters only fell out when they were supposed to--like when someone trips on your power cord. The MadSafe2 will fall out each time you use the laptop on your lap (get it lap top) and lean 1" left or right.

    Was this useful? The worst implementation of the best idea.

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  • 1.0 out of 5 stars

    Makes me want to return my Macbook Pro.

    • Written by from New Town

    1 of 1 people found this useful

    This is by far the worst charger I have ever had the misfortune of using. It is near impossible to get the connector to stay attached to the laptop, It is just to weak.

    I love the Macbook Pro with Retina as a laptop but I doubt I would recommend one to friends or family purely because of how useless this charger is. If Apple don't do something about this issue soon I will return the laptop and start searching for another brand.

    Was this useful? Makes me want to return my Macbook Pro.

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  • 4.0 out of 5 stars

    Give back

    • Written by from Bakersfield

    11 of 18 people found this useful

    Give back the L shape.

    The cord gets very bended when powersupply is on the right side.

  • 2.0 out of 5 stars

    Not as nice as my 2007 Mac Book charger.

    • Written by from Lexington Park

    9 of 16 people found this useful

    I used to be able to lift my old Mac Book off of the coffee table with no problems. If I tripped over the cord (it sure happens!), the cord would safely disconnect from the computer as it does now with my new retina model. The issue is when I lift my new Mac Book Pro Retina off of the coffee table, it is more likely than not that the new mag safe cable will disconnect and fall to the floor. I have been dealing with this issue since June 2012. I hope Apple can fix this inconvenience.

    Was this useful? Not as nice as my 2007 Mac Book charger.

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  • 1.0 out of 5 stars

    poor design

    • Written by from Tulsa

    9 of 12 people found this useful

    Same experience as most of the other commenters. disconnects much too easily. sticks out to the side instead of towards the back. can't use the LAPtop on my LAP and expect to charge it at the same time. must set it still on a desk to charge, otherwise I am constantly reconnecting it. If the resultant multiple short charge cycles kill my battery, I'll be expecting Apple to replace the battery for free.

  • 5.0 out of 5 stars

    New MagSafe Adapter is excellent!

    • Written by from Poulsbo

    15 of 26 people found this useful

    I disagree with all of the negative reviews. I Liked the old "T" shaped adapter because it allowed release of the power cord easier. When the "L" shaped adapter came out, it held on so tight that if someone tripped on the cord, it could pull the laptop with it, potentially damaging the cord or worse, pulling the laptop off the table. This would be an even bigger problem with the much lighter MBP (retina). I would rather occasionally have to reconnect the power cord than have to replace expensive hardware. Great job once again Apple!

    Was this useful? New MagSafe Adapter is excellent!

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  • 2.0 out of 5 stars

    Hopeless

    • Written by from Odense

    19 of 27 people found this useful

    I wonder why Apple is releasing a power cord so terribly weak, and annoying. Do something about it. You can barely look at it without it´s falling out of the mac:-(

  • 1.0 out of 5 stars

    TERRIBLE

    • Written by from Bellevue

    24 of 31 people found this useful

    Magsafe 2 is awful. Disconnects from my computer on even the slightest movements. The old L-Shape was much better. Just an awful design for $2400 machine!

  • 1.0 out of 5 stars

    Bring back the L shaped connector

    • Written by from HOLLYWOOD

    14 of 20 people found this useful

    This one sooo weak, it falls out by barely touching it. Please do something Apple!

    Was this useful? Bring back the L shaped connector

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  • 1.0 out of 5 stars

    This thing Blows

    • Written by from Orlando

    17 of 23 people found this useful

    I agree with everyone that said this adapter blows. I loved the L shaped adapter, and I feel that apple screwed us with this new adapter. It falls out all the time, and gets pinched if the laptop is up against something else. The L shaped adapter was a revolutionary way to power a laptop, and worked great. Why did you change apple? Also, what the h3ll happened to my battery life time? You are constantly taking away things that made you great, or trying to keep your products incompatible with the rest of the world. Bring back the L shaped adapter. I can't believe I spend $3k on a laptop and lost the awesome L shaped connecter and my battery time. What good does percent do me?????

  • 4.0 out of 5 stars

    Magnet Not Weak

    • Written by from Half Moon Bay

    12 of 20 people found this useful

    I find the magnet to be just as strong as my previous MagSafe charger.

    I'm not crazy about the T-design. I appreciate that it's better for cases where the cable gets yanked (detaches when you want it to, to save your laptop from taking a tumble).

    But I loved how the L-design sat flush with the side of the machine. It was a little weird for Cinema Displays where some plugs were T and the power plug was L, but for the standalone charger the L-design was just wonderful.

  • 1.0 out of 5 stars

    Very poorly designed T connector

    • Written by from Riverside

    18 of 23 people found this useful

    As others have noted, the new T-style connector is very poorly designed. It gets dislodged with the slightest nudge on the connector, whereas the old L-style connector was much more firmly attached. I'm constantly losing the connection with this new style connector.

    Very poor design, Apple.

    Was this useful? Very poorly designed T connector

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  • 1.0 out of 5 stars

    magnet very weak

    • Written by from delray beach

    31 of 37 people found this useful

    I have the old magsafe from the past macbook pro, and the magnet on that was perfect. strong enough to stay in when moving the computer around, but weak enough to disconnect if you tripped over the cable. the magsafe 2 magnet is very weak. just moving the computer around, it falls out, even tilting the laptop will make it fall out. i wish there was a way to make the magnet stronger.

  • 1.0 out of 5 stars

    Mag Safe T - BAD ..... MBP RD - GOOOOD

    • Written by from Richardson

    24 of 30 people found this useful

    The T connector does NOT stay in, if I am working portably away from my desk, I find that the slightest up or down bump dislodges the connector. The L connector never did this. Disappointed that such a wonderful machine can have such an annoying disability.

    I also don't like the fact that the cord extends perpendicularly to the MBP, liked the L cord running backwards away from laptop, it just was a neater appearance and worked better universally, i.e. when the plug was either to left or right of my laptop, it didn't matter.

    This is my 3rd MBP in the last 3 years, upgrading each time happily, so I have worked with the 3 different connectors, and for me the L connector has been the best so far.

    Was this useful? Mag Safe T - BAD ..... MBP RD - GOOOOD

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  • 3.0 out of 5 stars

    I like the T shape. But it's too weak.

    • Written by from Barrington

    13 of 17 people found this useful

    The L shape always seemed like an "almost" to me—it's almost flush, but it wasn't. The T shape seems more like a proper connector. The issue isn't that the magnet is weak per se—it takes quite a bit of force to pull it out straight. But it's super easy to knock up or down, and that's when it's weak. I blame it on the thinner design, which results in a smaller magnet-gripping area. It's super easy to knock down. I'm tempted to pad it with a thin layer of lacquer or something…not really, but that would be what it takes—the plug doesn't sit completely flush with the side of the rMBP.

    As long as it stays in, it does a great job of being a power adapter. ;)

    Was this useful? I like the T shape. But it's too weak.

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  • 5.0 out of 5 stars

    About that "weakness" issue...

    • Written by from Eugene

    16 of 26 people found this useful

    I just received my Macbook Pro with Retina today and after reading constant reviews about how easily the magsafe 2 adapter came out, I was ready to be disappointed. Well after trying it out today, I am very pleasantly surprised. It doesn't quite snap in as easily as the first generation t-shape but once you get it in there it stays very well. Other reviews had mentioned the adapter coming out from simply picking up the laptop and moving it, well I just spent a whole minute shaking it harder and harder. I did manage to make the connecter fall out once by waving my computer around like a maniac but before that I was moving it around pretty fast and it stayed in perfectly. If it does come out easier than the first gen, it's not much easier. Maybe Apple silently fixed this issue throughout production, but I can confirm that the slimmer magsafe 2 adapter that came with my rMBP today works wonderfully. Hope this helps :)

    Was this useful? About that "weakness" issue...

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  • 1.0 out of 5 stars

    Magnet too weak !

    • Written by from Bicester

    23 of 27 people found this useful

    I had a Macbook Pro (2011) with the T-magsafe 1 and it stayed put at all times except if I tripped on the cable when it disconnected easily (as it should)

    I have now got the Macbook Pro Retina with the Magsafe 2, and it is very annoying. It disconnects all the time when I am sat with the macbook on my lap, and the slightest movement (like getting up to place the laptop on the seat dislodges it)

    I am disappointed in this as it seems a backwards step, and detracts from what otherwise is a brilliant product.

  • 1.0 out of 5 stars

    Weak connection

    • Written by from Warranwood

    I have had a magsafe connection on my old aluminium macbook pro for over 3 years without the connector ever falling out incidentally. It also disconnected as designed on the few times that I have tripped over the cord and probably saved my laptop, which didn't budge. However, the new magsafe 2 barely stays connected on my new macbook air. The slightest vertical pull will dislodge the connector. When using the air on your lap like in front of the tv or in bed, it won't stay in.

    I never had the L shaped connector but it seemed to be the perfect design, so it seems odd it would revert back. Having never used it though I can't comment on whether this is an improvement or not.