Customer Reviews and Ratings

2.0 out of 5 stars

Based on 177 reviews

  • 1.0 out of 5 stars

    Actually unbearable

    • Written by from Dix Hills

    9 of 10 people found this useful

    Cant believe Apple would ship out a product like this! I feel like the adapter owns and controls me. I have to constantly conscious of how I'm sitting, where the cables located, and the movements i make. Absolutely ridiculous! Fix this, i didn't pay a premium for shiny..

  • 1.0 out of 5 stars

    Magnet won't stay put...lousy design

    • Written by from Atlanta

    13 of 15 people found this useful

    I am extremely disappointed with the new charger for the macbook pro retina. The magnet is weak and unless you put the laptop on a hard surface and don't touch it, it pops out constantly. It is too thin and the slightest movement (even if I just switch positions in my lap it pops out) causes it to fall out. What is worse is that it is so light and flimsy, you don't even realize it has popped out...there is no sound like on the iphone and/or ipad. Apple really needs to rethink the design and implement some changes. For how much I spent on this laptop, I'm not a happy camper that the very thing that gives it power, doesn't work properly. Far too expensive to have such a simple problem.

    Was this useful? Magnet won't stay put...lousy design

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  • 1.0 out of 5 stars

    This product is a potential fire hazard - beware!

    • Written by from Birmingham

    10 of 16 people found this useful

    The body of this power adapter overheats something terrible. It is dangerous and a fire hazard. Today the cable coming out of the main unit melted exposing the internal wires. In the process it melted a hole in the carpet it was sitting on. Overheating seems to be a recurrent problem with this design. Tomorrow I will see what the Mac Store has to say about this. I assume that they will replace the product for free.

    Was this useful? This product is a potential fire hazard - beware!

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  • 5.0 out of 5 stars

    No idea what they are talking about, this is awesome!

    • Written by from Spring grove

    2 of 6 people found this useful

    The magnet power connector.. I know how to use it, this is probably why I like it so much, I have walked from one end of the room to the other, I have shook my laptop, TRYING to make it fall off, to no avail it stayed on, sad day for me trying to be a hipster.

    I just got a new fully geared and fully ready MacBook Pro /w Retina 15'', This thing converted me from a PC like a boss. I love this thing! Never going back to windows outside of the workplace.

    Was this useful? No idea what they are talking about, this is awesome!

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  • 2.0 out of 5 stars

    Unplugged Again!

    • Written by from Escanaba

    5 of 6 people found this useful

    Searched online to see if anyone else was having issues with this adapter, and see that others have experienced the same problem I am having. I usually use this computer while sitting on the couch, and move it back and forth from the coffee table to my lap. I have found the cord often becomes unplugged. Previously had an MacBook Air, which I used the same way and can't recall having any such issues. The magnet seems strong when plugged in, but if tilted slightly up or down from movement, it falls out. Nothing I can't live with, but mildly annoying.

  • 1.0 out of 5 stars

    PROBLEM : magnetic power connector new Macbook Pro Retina

    • Written by from OELEGEM

    5 of 5 people found this useful

    Very disappointing and bad design of magnetic power connector new Macbook pro Retina of 1.975 euro
    Why change? My old 2011 was perfect.

    Now it bigger, with a slight tension it comes off. Many times is loose ....
    CHANGE BACK APPLE, NO EXCUSE

    Was this useful? PROBLEM : magnetic power connector new Macbook Pro Retina

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  • 1.0 out of 5 stars

    Apple fixed something that wasn't broken - and made it worse

    • Written by from FAYETTEVILLE

    9 of 12 people found this useful

    I can't believe they actually paid an entire team of engineers for more than a year to redesign the power connector on the MacBook Pro - and they blew it. They've got this so messed up it's unusable. Apple's new design is fragile, with just a slight weight of the cable itself will pull the plug out from the computer. We've got a $4500 Retina, and we have to duct-tape the power supply to the computer. If we don't glue it on, we look up to see the machine's battery surprisingly gone dead with the cord on the floor. Ridiculous.

    I hear Kensington is about to release a power supply with a "new" size, but with the old "L" shaped fitting that worked for 10 years (that actually stays put and doesn't fall out).

    We didn't NEED a new size. We didn't NEED a new connector. We didn't NEED to replace the "L" connector. It was all fine, Apple. Talk about missing Steve -

    Was this useful? Apple fixed something that wasn't broken - and made it worse

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  • 1.0 out of 5 stars

    Horrible charger

    • Written by from Oxford

    10 of 11 people found this useful

    I am extremely disappointed with the new charger for the macbook pro retina. IT doesn't stay magnetised at all. Its far too thin and if not on flat surface then it pops out all the time. Apple should rethink the design and implement changes as I actually miss my old 15" macbook from 2007, this charger is so bad, and with the price I paid this shouldn't be happening.

  • 4.0 out of 5 stars

    Untrue

    • Written by from NORWICH

    3 of 6 people found this useful

    It simply is not true that the connecter is too weak. It has the perfect balance and I much prefer the new magsafe 2 connecter on my mbp retina to the magsafe 1 of y old mbp...

    The only reason I am buying another, is that wires became exposed a the end nearest the transformer of the power supply…

  • 1.0 out of 5 stars

    REVISE!

    • Written by from lewisburg

    7 of 8 people found this useful

    the retina is amazing macbook! However the power cord is constantly falling out!!! omg! sooooo annoying! i can count how many times ive had to plug it back in!

  • 1.0 out of 5 stars

    not worth the $

    • Written by from edmonds

    8 of 9 people found this useful

    I got a macbook pro with retina display in october, I love the computer but the power cord not so much! It get rips in it when coil it using the little hooks, now mine looks like a mummy with all the patches of electrical tape. It also over heats if you try to charge your laptop for over an hour. Over all I was expecting a little bit more for my money, I take good care of my electronics they should last at least a year!

  • 1.0 out of 5 stars

    Multiple issues

    • Written by from Hattiesburg

    4 of 5 people found this useful

    This charger has several bugs. First off, I have red marks on my hand because the charger for my Macbook Pro is so hot, it has burned me. Secondly, the charger rarely stays connected. With only having my Macbook for three months, I at first brushed these off, but recently my situation has gotten worse. The charger refuses to charge occasionally and will only begin charging after I have let the charger sit for several minutes. I hope apple is able to find a solution to these problems.

  • 4.0 out of 5 stars

    Not weak ...

    • Written by from Warrington

    9 of 10 people found this useful

    I have been monitoring the magnet and contrary to the previous review, is not weak. I have two young dogs and this feature has saved my MacBook a few times. Under normal circumstances it does not just fall out.

  • 1.0 out of 5 stars

    It's a laptop the thing should stay put with a little jostling

    • Written by from cave creek

    0 of 1 people found this useful

    I don't really care about the shape--T or L... just this thing doesn't stay put at all. Cat walks by, unplugs -- he doesn't even have to pull on it, just barely tap the cord. I think it's the magnets that are too weak. Whatever it is, FIX IT.

    Was this useful? It's a laptop the thing should stay put with a little jostling

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  • 2.0 out of 5 stars

    Mostly bad design

    • Written by from Las Vegas

    0 of 1 people found this useful

    The magnet is definitely not strong enough on this charger. I've been through 3 chargers for my retina so I know exactly what I'm talking about. The charger also runs very hot.

    Worst of all, the charger is extremely hard to find retail (I was left stranded when my puppy chewed one until it could be shipped), and costs a significant amount more than the other chargers. You have to find the exact charger for your macbook. I could be wrong here, but I think each model and screen size has a different charger. How hard could it be to standardize a charger?

    I like the T design, but as stands I much prefer the side fitting charger for its magnetic strength. That being said, it is still a lot better than many PC chargers - but Apple has disappointed me with its design.

  • 5.0 out of 5 stars

    Others must have a defective charger.

    • Written by from seattle

    6 of 11 people found this useful

    I have had my retina for a few days now and I must say that I have had NO ISSUES WHATSOEVER with the charger falling out... If I did have an issue, I am certain that apple would replace it for a non defective unit.. It makes me wonder what the others are doing to have the cable fall out so easily...On a side note, THEY ARE NOT BUILT TO BE USED WHILE WALKING AROUND!!

    Was this useful? Others must have a defective charger.

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  • 1.0 out of 5 stars

    Power cord falls out if butterfly lands on it.

    • Written by from Los Angeles

    1 of 1 people found this useful

    Between working on my bed and the couch I have to bend over and re-attach my power cord 5-7 times a day. no joke.

    Was this useful? Power cord falls out if butterfly lands on it.

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  • 1.0 out of 5 stars

    Falls Out Constantly

    • Written by from Medford

    7 of 10 people found this useful

    I've had Apple's since high school, iBooks, Powerbooks, Macbooks, and Macbook Pros. Overall the new Apple Retina Macbook Pro is great except for this one major design flaw. At first it seems like it is not a big deal, as if the problem is, touching the cable or moving the computer cause the issue, well then don't touch the cable or move the computer. Unfortunately that is not realistic for a "laptop".

    As a web professional I use it all day so while I haven't counted I would imagine at least 30 times day it falls out. Many times I plug it back it, other times I don't notice and now constantly wonder why my battery is always in the read and then realize the cable unplugged. My partner has the exact same computer and the exact same issue.

    Apple will never admit fault and will simply fix it it's next major revision which is quite unfortuante for all of us who forked 2 to 3 grand for this laptop. I can only hope they release and updated MagSafe 3 that works with the current retina that resolves the issue. Sure we would all hate to have to spend 40 bucks or such to buy a new cable due to Apple's design flaw but at least it would cure the issue.

  • 1.0 out of 5 stars

    Badly designed

    • Written by from Slough

    8 of 25 people found this useful

    Quoting NYTimes: "The beauty of the MagSafe connector was that Apple had found precisely the right balance between attachment and detachment. Strong enough to hold the connector in place, weak enough to detach if it gets yanked.

    The MagSafe 2 connector fails that balance test. Badly. The magnet is too weak. It’s so weak, it keeps falling out. It falls out if you brush it. It falls out if you tip the laptop slightly. It falls out if you look at it funny. It’s a huge, huge pain."

  • 1.0 out of 5 stars

    It's going to burn my house down

    • Written by from Aurora

    6 of 9 people found this useful

    The MagSafe 2 has never been dropped or abused. When I plug it into the wall it sparks. It actually gets so hot you can't touch it.

    Was this useful? It's going to burn my house down

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