• 1.0 out of 5 stars

    Awful Quality

    • Written by from Broadstone

    I bought my top of the range Macbook pro last November (2013) and am delighted with the machine. It is beautiful and has worked flawlessly from day 1. I cannot understand why Apple have supplied such a beautiful machine with the shoddy tat that is the Power Supply. The cable began to fray after around 6 months and over the past couple of weeks the magnetic connector began to get extremely hot to the touch before simply stopping working over the weekend. This seems to be something of a theme with Apple products. I have had to buy at least 5 charging cables for my iPod classic. Apple equipment is extremely expensive (£65 to replace the Macbook power supply) is it too much to expect quality peripheries.

    Very disappointed

  • 5.0 out of 5 stars

    Magsafe 2 is AWESOME!

    • Written by from Anaheim

    I'm rating this product 5 stars becuase it is ingenious! My wife had a samsung laptop she spent $1200 on and one day recently she tripped on the wire and it broke the connection inside the computer! And of course its fused onto the motherboard so I can not 'just replace it'. Had she one of these the wire would have just popped off. Now we have to send it to some place on the east coast and 'maybe' it can be repaired - what a joke!

    Only con: the magnets DO need to be a tad bit stronger but not to much that if you trip on the wire it pulls your expensive Pro off the desk!

  • 1.0 out of 5 stars

    Poor quality design

    • Written by from Woking

    I am now on my third Power adapter for my Macbook Pro Retina. After 12 months the cable frayed and split next to the adapter. I took extra care with the second however after only 9 months the cable melted next to the adapter while the battery was charging and I was running an intensive 3D application. Fortunately it was replaced under warranty.

    The adapter gets very hot while charging and running when the laptop is in use and the cable appears to be too thin for the max power consumption.

    Apple need to up the spec. of the cable and improve the design of the adapter.

  • 1.0 out of 5 stars

    Simply Awful

    • Written by from Mountain Top

    Went through two of these so far. Both times, the insulation started splitting apart by the strain relief. I've never put these adapters through any unusual stress, just some occasional travel. Apple refused to replace them, saying that I must have bent the cables too much. I wish there were 3rd party chargers available. Unacceptable for a laptop that cost nearly $3k when it was new.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Amazingly disappointed

    • Written by from Aliso Viejo

    I've owned my MPB Retina for two years. It's a phenomenal machine. As a matter of fact, I would say that it is the fastest, most reliable MBP I've ever owned (I've owned about 10 different Apple laptops over the years). However this power adapter is a joke. I just went through my second, and I am headed to the store to buy my third one in two years. Either the cable wears out or the adapter gets too hot and burns out. I am rather amazed at the contrast between the great quality of the MBP and this toy of an adapter and how they can be sold in the same box.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    worst charger yet

    • Written by from LOS ANGELES

    why would they have a charger poking out when one flush is so much more aesthetic and actually stays put. I hate this charge and might be enough of a reason to return my new Mac Book Pro. SOOOOOO disappointed.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Simply Revolutionary...

    • Written by from Los Angeles

    First of all I'd like to start off with, nothing is wrong with the magnet and its fantastic. it's set so right that in case of accidents it'll not going to damage your computer... So don't complain about something apple took into consideration. Second I'm using it and I don't see any of the problems listed whatsoever.... On my lap it's working great on my desk it's amazing and so on. If it unpluging easily with you maybe You need to start treating your MBP's right!

  • 4.0 out of 5 stars

    In defense of the magnet

    • Written by from Raleigh

    I was surprised to see the level of vitriol directed at Apple because of the design of the new MagSafe 2 connector. You would think Apple ran off with some of theses reviewers' children or something. My own experience with this power adapter on a new MBA: I agree the L design might be preferable because it is more low-profile and is less likely to get bumped. On the other hand, I expected a weak magnet based on the angry reviews. The magnet is actually quite strong as you discover when you try pulling it off directly. In fact, it seems much stronger than the L connector I had on my old MBP. Now, if you tilt it up or down, it does come off fairly easily as you are sort of leveraging it off. But that is probably a good thing as it will save your lightweight MBA from getting pulled off a table. So, it seems to be a good compromise. It certainly does not fall out the way some are describing. Maybe Apple strengthened the magnet in the last year? I don't know, but it seems strong enough. Since the battery on the new MBA lasts a long time, I never have a need to use it while plugged in. It gets recharged overnight. I mean, the whole point of using a laptop is portability, so I try to time the charging so that I don't need to have it plugged in when I'm actually using it. But, the adapter isn't as horrible as people are making it out to be. Now, I do wish it wasn't as expensive as it is...

  • 1.0 out of 5 stars

    Weak and Fragile

    • Written by from Lancaster

    This cable is a design failure!

    If you are using a laptop, there is a significant chance that you are a mobile person. That means you need to carry the cable with you for most of the times to charge the device. You may not have all the world's time to pack your cable and here comes the trouble: The end point of the thin part of adapter is so weak and fragile that eventually it frays and becomes useless!

    I am surprised how Apple overlooked when they designed this adapter. I am sorry but you cannot present such non-durable adapters to your customers!

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    MagSafe review

    • Written by from Dunedin

    I have now 2 months of use with the MagSafe Adapter, and have absolutely no complaints with powering my MacBook Pro. A number of complaints from others on the sensitivity of the connection coming off with the slightest touch, but I'm careful and have had only a couple of times (My fault) when it pulled off. I was not careful then but am glad it does come off so I won't cause the computer to fall to the floor or I slip/fall. Could it be a bit better ? Perhaps, but I'm happy with it.

  • 1.0 out of 5 stars

    Frays in a year

    • Written by from San Luis Obispo

    The cable frays about 1/2" from the magnet after about a year. I'll be replacing my second one, presently.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Charger has broke after 13months

    • Written by from Bourne

    I absolutely love my mac laptop but after only having it for 13 months my charger has broke. Its not even a fuse that has gone in the plug itself, its the box onwards. It heats up a lot which I think is a main issue. Im really disappointed that I am now having to spend out on a new charger especially because I am a student, its very expensive for me.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Absolutely horrible design. Why did you break something that worked fine?

    • Written by from Westminster

    I hate this power supply. If I look at it wrong it falls out of my Retina, 13-inch, Mid 2014 Macbook Pro. Any bump or movement and it falls out. If Jobs was still around this would not be sold and someone would have been fired by now. This needs to fit in a little deep or have a much stronger magnet to hold it more securely in place. The design of the power adapted on my other Mac points forward or backwards and is much better. It doesn't stick out as far so it's not getting bumped and knocked out of place like this one. But Apple had to change the charging port design again so I'm stuck with this piece of junk charger.

    When I pay 3x the price of a PC laptop I really expect better than this Apple!

    3 of 3 people found this useful

  • 1.0 out of 5 stars


    • Written by from Chicago

    I've had my charger and computer for a little less than 2 years and my charger has stopped working. It will not charge my computer, or my work computer. I tried another charger and the computer charged fine...just to dismiss any suggestions that it is my battery, which would be equally unacceptable.

    Apple, if you want to continue charging people an arm and a leg for your products you better live up to your quality. Do you see all the single star reviews here? Get it together. I will not be paying you another $80 for a new charger because the one you sold me is junk.

  • 1.0 out of 5 stars

    Agree with everyone else here

    • Written by from Boston

    It's poorly designed and overpriced junk.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    The 85W MagSafe 2 Power Adapter is beyond awful.

    • Written by from Minneapolis

    I cannot even give the product 1 star, but am forced to. It is beyond frustrating to have to plug-in this adapter every time and I mean every time I barely touch my laptop. What kind of design flaw is this and when i it going to be addressed? I like the MacBook Pro, but am within my return period and may have to do so as I can't be plugging the darn cord in every time I touch the laptop.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Comes out too Easily

    • Written by from Larkspur

    I'm so glad to see the volume of neg votes. This power adapter shouldn't pop out so easily. When it's on my lap particularly!! I did not realize that it wasn't connected after over an hour of thinking it was. Valuable time lost. Hope they reconsider this design. You have to imagine that the committee or person who gave this the green light didn't use it.

    0 of 1 people found this useful

  • 1.0 out of 5 stars


    • Written by from Moruya

    What a woeful charger. Very poor quality and overheats at the drop of a hat. I got 4 years out of my old charger and it never even looked like breaking! After spending $2500 on a great macbook pro, I would have hoped that the charger would have lasted at least longer than a miserable 14 months. And $100 for a new charger? You have got to be joking. If I could rate this less than 1 star I would. This is the worst charger I have ever had the misfortune of using. For shame!

  • 1.0 out of 5 stars

    Burned Itself Out. I've Never Been More Disappointed.

    • Written by from Sudbury

    My first charger burned itself out in less than 7 months. I bought another for 80 bucks, and this one burned itself out again. COME ON PEOPLE. If you are going to make a junk product, make it cheap. If you are going to charge me through the roof, try and make a decent product. I am 100% switching back to PC's. I've had laptops for 1/4th the price, and last so much longer. Mac's are the divas of all computers.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Ripped apart

    • Written by from Porto Alegre

    It lasted one year, just the time the warranty last, then it stopped working on its own.

    1 of 1 people found this useful